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All 98 Salou hotels

Hotel-Aparthotel Dorada Palace

4.0 of 5 Hotel   |   Cami de les Pasquales 6, 43840 Salou, Spain
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Hotel-Aparthotel Dorada Palace
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Ranked #14 of 98 Hotels in Salou
A recent review
3 of 5 stars reviewed 4 days ago
harrywhite Lytham St Anne's, United Kingdom
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1,016 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lytham St Anne's, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Food good cannot fault,,always find something to eat GREAT choice. Family hotel only if the children are under 8yrs old and you can speak spainish as regard the entertainment. Very good location 10 mins and you are on the prom and it is and it is very nice.

Was this review helpful? Yes
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for your review on TripAdvisor. We are happy to know that you enjoy our buffet service and you like our location. Regarding entertainment team, they speak Spanish, English and French, and a little bit of Russian also. We regret that our entertainment program didn't reach your expectations. We hope that , despite this, you would like... More

cardiff
Contributor
15 reviews 15 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After returning here for the 4th time and recommending to several families that have since stayed here I won't be returning.. 1st factor that brings us back was the price obviously always competitive but I will be paying the extra for the likes of vil la romana or golden port that we've also stayed in... I wondered why this has... More

Was this review helpful? Yes 3
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, As we said you in the private email we sent you, we sincerely regret that we can’t reach your expectations again. We really appreciate your loyalty. And we are sorry to hear that you have decided not to return to our hotel. We hope in future you will decide to give us again a new chance. We look... More

Lisnaskea, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just home from salou...spent a week in the dorada palace...great choice I must say...although was a bit worried after reading the reviews about staff,food etc. but didn't need to worry as bout staff and food was brilliant... The staff were so helpful at any time and also friendly... As for the food it was great...such a busy restaurant but as... More

Was this review helpful? Yes 2
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for taking your time to share this constructive review about your holiday with us. It is a pleasure to know that our hotel has exceeded your expectations. We will be delighted to welcome you back again at Dorada Palace. Our best regards More

Colchester, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, good location, we have stayed here as a family over the last few years, having visited some other destinations throughout this time but hotel Dorada Palace is hard to beat, staff are fantastic, restaurant and food is amazing! Will return year after year.... Well done Dorada Palace we always enjoy our holidays here...

Was this review helpful? Yes 4
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear Sarah C, First of all, thank you for your loyalty to our establishment. We are so happy to welcome you year by year. It's a proud for us know that again you have an unforgettable stay with us. Thank you for sharing your comments on TripAdvisor. We are looking forward to welcome you again. Our best regards, More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Reviews about staff are correct. Very rude either cant speak english or wont speak english. First good points maids do great job rooms are spotless. The pools are warm but sunbeds are very crammed in. Breakfast is mental. Like a rush in january sales. Virtually no english there. Had 4 year old with us and we dare not let her... More

Was this review helpful? Yes 2
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for taking the time to share your feedback. We sincerely regret that your stay at Hotel-Aparthotel Dorada Palace did't reach your expectations. We write down all your comments and send tham to hotel manager. We hope in the future you will decide to give us a new chance. Yours sincerely, More

London, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

One of the few places with a good customer service, friendly staff and beautiful rooms. Booked the hotel 20 minutes before we arrived and the were ready for us. Willing to assist us in matters not related to they duties.

Was this review helpful? Yes
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for your nice comments on TripAdvisor. We are happy to hear that you leave the hotel witha good memory of your stay. We hope you come back soon again to Dorada Palace. Our best regards, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is excellent. We were half board, food was great, Staff excellent very helpful, pool is great and clean. Hotel is very clean and rooms were really well cleaned verey day. Very close town centre beach and all amenities. I would highly recommend this hotel

Was this review helpful? Yes 1
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for your recommendation as Family hotel on TripAdvisor. We are proud to know that you had the holiday you expected to with us. We look forward to welcome you again soon. Best regards, More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked out sept 6th. Booked without taking a good look what Salou has to offer hotel wise. Rooms are fine for 2 people, comfortable and clean, maybe a bit dated. No TV remote in room as you have to pay a €20 Deposit for it, which is ridiculous. Love the area on the roof, the pool, jacuzzi and the gym.... More

Was this review helpful? Yes 2
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, We appreciate that you have taken you time to write this review on TripAdvisor because all your comments about our customers' experiences at Dorada Palace are very important for us. We really regret hat your stay with us was not what you expected to. Thank you for choosing us for your holidays. Our best regards, More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Honest review . Just got home two days ago . Personally I would not advise friends or family on spending their annual holiday at this hotel . Rooms are extremely dated and very uncomfortable for a family of four . Evening entertainment is all in Spanish . Dining area is the worst experience I've had on my holidays , as... More

Was this review helpful? Yes 1
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, Thank you for sharing your review on TripAdvisor. First of all, we would like to apologize for all the inconveniences you had with restaurant staff. Hotel manager will speak right know with restaurant manager. Please, accept our sincere apologies. Regarding the entertainment, the main languages they use to explain the activities are Spanish and English, speaking also lots... More

Zurich
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We , 2 adults and 2 children have stayed here about 10 times and all times had a good time. Rooms are a bit on the small side for a family of 4 but manageable. Restaurant staff very friendly and always finding time to say hola to the kids. A very nice and clean hotel, friendly staff and good food

Was this review helpful? Yes
DoradaPalaceHotel, Director de Relaciones con Clientes at Hotel-Aparthotel Dorada Palace, responded to this review

Dear customer, First of all, thank you for your loyalty to our establishment and for taking your time to share your review on TripAdvisor. We are so happy to know that you and your family always have a nice stay at Dorada Palace. We really looking forward to welcome you again in a near future. Best regards, More

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Additional Information about Hotel-Aparthotel Dorada Palace

Address: Cami de les Pasquales 6, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel-Aparthotel Dorada Palace 4*
Number of rooms: 240
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Also Known As:
Hotel-Aparthotel Dorada Palace**** Hotel Salou
Dorada Palace Salou
Hotel Dorada Palace
Club Dorada Palace Hotel
Club Dorada Palace Salou

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