We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Salou hotels

PortAventura Hotel PortAventura

4.0 of 5 Resort   |   Avenida Alcalde Pere Molas, S/N | Port Aventura, 43840 Salou, Spain
Hotel website
Hotel amenities
Special Price
30% off room rate
Save Saved
You added PortAventura Hotel PortAventura to your Saves list
PortAventura Hotel PortAventura
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
69%
Ranked #27 of 98 hotels in Salou
A recent review
4 of 5 stars reviewed 1 week ago
Graham H Manchester, England, United Kingdom
  • Overview
  • Reviews (938)
  • Photos (597)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (106)
  • Location
  • More
Write a Review

938 people have reviewed this hotel

Traveler rating
    288
    354
    175
    69
    52
See reviews for
647
97
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is our 4th visit to the hotel and yes things have changed since our first visit but I would prefer to stick to the positive points rather than what the hotel did in the past. Firstly ask for a ground floor room by the small pool in advance. I booked through a website operator so I emailed them and... More

Was this review helpful? Yes 1
Bridgend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had asked for a ground floor pool room and got one out of two with a pool view, very close to park entrance- great location. Feels great to have your own side entrance! Breakfast a bit of a free for all and you have to choose your time to eat leaving no spontinuity or dare you lie in. Breakfast... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Babesb79. We truly regret that your experience at Hotel PortAventura didn’t meet your expectations. Regarding the cleaning service, we apologize if it was less than you expected, as is one of our main priorities. Your complain have been reported to the corresponding department in charge of maintenance Please accept our apologies for all the inconvenience you have been caused.... More

Newcastle upon Tyne, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I've been to Spain over 20 times so this is an honest report Looks great from brochure Stay somewhere else in salou and buy theme park tickets from attraxtix and save a couple of grand 2 star at best. Most rooms don't have balcony unless you are Spanish Have to wait at least an hour to check in and then... More

Was this review helpful? Yes 5
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Great hotel and a bonus being in ghe theme park itself.Food is fine although dining rooms very busy at almost every sitting.Staff are very friendly even when beingg harrased by the odd awkward guest.Overall very good,however having stayed at sister hotel ElPaso ,despite portaventura hotels better location i wouldsay ElPaso is overall a better family hotel .

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at Hotel Port Aventura on July 1st 2014 for 7 nights on a half board basis. Previously in 2011 we’ve stayed in Hotel El Paso in the Port Aventura Resort for 7 nights on a fully inclusive basis. First impressions of Hotel Port Aventura were very good, but then again after the nightmare flight and... More

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Racheldaffy. We are very disappointed to hear that your experience at PortAventura was affected by the reported circumstances in your room. Your complain have been reported to the corresponding department in charge of maintenance. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions.... More

High Wycombe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel has gone downhill since we last stayed 5 years ago and certainly does not live up to the blurb in the brochure. It is far from "magnificent" and the food, though plentiful, could not be described as "delicious". Indeed, undercooked bacon plus overcooked rubbery fried eggs was a regular feature every morning and dried-out food appeared every evening,... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Jan. We are very disappointed to hear that your experience at PortAventura Hotel was affected by the reported circumstances with cleaning and restauration services. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Best regards, PortAventura. More

London, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The PortAventura hotel rooms are very tired looking and our bathroom was very grubby and hadn't been cleaned properly, The communal stairs were also quite dirty. Food (we were half board) was ok and the choices were ok, but on one evening the chicken was extremely undercooked. We told a waitress who told us to choose something else instead! My... More

Was this review helpful? Yes
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Maria. We are very disappointed to hear that your experience at PortAventura was affected by the reported circumstances at the restauration and customer service. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Best regards, PortAventura. More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel PortAventura, a family of 5, for 12 nights. The hotel itself is lovely. Very clean public areas, the rooms were well looked after and cleaned daily. We booked one of the larger family rooms (which sleep up to 6 - although it was only advertised as sleeping 5) and the room was perfect. We had... More

Was this review helpful? Yes 2
Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went for the weekend to hit the the theme park and go on the shambala!!! Hotel was right on site which was amazing. This enabled us to stay in the park til late (gone 1am) and still be able to walk home at a decent time ready for the next day! Hotel was basic but very nice and clean.... More

Was this review helpful? Yes
Charlotte
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was there for a conference and the food was always cold inside and outside the conference center. I did not receive my wake up call and when i called back down in the morning to let them know they did not apologize and just said "ok". I asked them if i was going to receive my wake up call... More

Was this review helpful? Yes
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Phil. We are very disappointed to hear that your experience at Hotel PortAventura was affected by the reported circumstances with the customer service. Your complain have been reported to the corresponding department in of reception in order to be able to keep improving our service daily. Please accept our apologies for all the inconvenience you have been caused. We... More

Owners: What's your side of the story?
If you own or manage PortAventura Hotel PortAventura, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to PortAventura Hotel PortAventura? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PortAventura Hotel PortAventura

Address: Avenida Alcalde Pere Molas, S/N | Port Aventura, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PortAventura Hotel PortAventura 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Booking.com, T4B, Orbitz, Priceline, Tingo, Hotels.com, BookingOdigeoWL, EasyToBook and Venere so you can book your PortAventura Hotel PortAventura reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portaventura Hotel Salou
Port Aventura Salou
Port Aventura Hotel
Hotel Portaventura
Aventura Hotel Port
Hotel Port Aventura Salou

597 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (554)
Viewed
Room/suite (68)
Viewed
Hotel & grounds (113)
Viewed
Family/play areas (19)
Viewed
Pool/beach area (56)
Viewed
View from room (19)
Viewed
Bathroom (29)
Viewed
Dining (24)
Viewed
Other (226)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (17)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (8)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Salou with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#16 Luxury Hotel in Salou #25 Family Hotel in Salou
Hotel Class
Official Description (provided by the hotel)
Just an hour from Barcelona, with direct access to the "Mediterranea" area of PortAventura Park, this Mediterranean-style hotel is a replica of a quaint fishing village, with splendid sweeping gardens and magnificent lake. De-stress after a hectic day at PortAventura Park and forget everything in this charming hamlet, very close to the sea, with its little villas surrounded by exuberant plant-life and two fantastic outdoor swimming pools. At Hotel PortAventura you will find all the necessary ingredients for a few days of relaxation, peace and, at the same time, escape and fun. Free Wi-Fi is available throughout the hotel and there is a wide range of typical authentic Mediterranean cuisine. In this hotel you feel the vitality, quality of life and healthy customs for which the towns of the Mediterranean are so famous. An authentic Costa Dorada villa where you are able to keep in shape at the gym, use the saunas, steam baths and jacuzzi and enjoy a pleasurable massage, your biggest allies after an intrepid day out at PortAventura Park. Access to PortAventura Park is unlimited and admission is included in the price of your stay. Highlights in 2014 the new attraction called Angkor and performance of Cirque du Soleil in summer representing the world of Kooza and the origins of the circus. Cirque du Soleil will be installed outside the theme park PortAventura, next to the Hotel Gold River. Tickets do not include admission to PortAventura Park. Likewise PortAventura Park tickets do not include admission to the show Kooza. ... more   less 
Number of rooms
500

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of PortAventura Hotel PortAventura and other travelers.
2 questions
Questions? Get answers from PortAventura Hotel PortAventura staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer