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PortAventura Hotel PortAventura

Avenida Alcalde Pere Molas, S/N | PortAventura Resort, 43840 Salou, Spain
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PortAventura Hotel PortAventura
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PortAventura Hotel PortAventura
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1,110 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a fantastic location - has it's own park entrance. The hotel rooms are large and spacious, clean and very nicely laid out! The staff in the hotel are very friendly and are happy to help regardless of your problems. Would definitely recommend this hotel. Stayed at Hotel Caribe which is pleasant but not on par with... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear sizzlingsausages, we are delighted that you enjoyed your stay at Hotel PortAventura and appreciate your feedback on the rooms and the dedication of staff. We look forward to seeing you again in June at this fabulous location and hope that your next stay will be just as pleasant as the last one. Best wishes, PortAventura. More 

Wirral, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I went here with a group of friends, if I was with children I may have preferred it as the location was very good for the theme park and easy to access salou beach front. I just found the staff to be a little rude and the hotel wasn't to my taste, the rooms were nice, the outdoor area is... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear talula8688, thank you very much for your feedback. We are glad that you enjoyed the good location, both in terms of the park and Salou, and that you liked your room and our restaurant service. We will forward your comments to the areas involved so we can work on improvements and offer you a better experience if you visit... More 

Northwich, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed at this hotel in August 2014. Had one of the best holidays we have ever had (only surpassed by Disney Florida). The hotel was always clean and the staff were extremely friendly. we found a smile and Buenos Dias/Noches went a long way. We had a ground floor room overlooking the pool nearest to the park entrance. The... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear mushroommaggeee, thank you very much for your comments. It's wonderful to hear that you have enjoyed one of your best holidays with us! We are glad that your stay at the Hotel PortAventura has been pleasant and that you enjoyed your experience at the PortAventura Park. We will communicate your feedback regarding the hammocks and coffee makers to the... More 

St. Petersburg, Russia
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 10, 2015

Good property if you are going to visit PortAventura. Nice, comfortable rooms. Really good pool area. Direct entrance to the attraction park. You should have a breakfast in certain time interval. Really far from the beach.

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Sergey, we are delighted that you enjoyed your stay at Hotel PortAventura and you liked the rooms and the hotel pool. Hotel PortAventura is approximately one mile from the beach in Salou, which you can also get to via the train that will take you from PortAventura station to the station in Salou, a few metres from the beach.... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 9, 2015

The hotel is pretty basic but very clean. I don't quite understand why you get the buffet meal included but for some reason it doesn't open till 7,by the time you get sat down and then finish your food it's 8 half 8 and when you have been walking round the parks it's way to late. Also you don't even... More 

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Jaimie, we are delighted that you enjoyed Hotel PortAventura and its excellent location close to the park and beach. As you mentioned, the room keycard given to guests when they check in is also used to access the park, as all guests of our hotels have access to PortAventura Park included throughout their stay. Guests of our hotels can... More 

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2015

2 adults, 2 children (9 & 11) for 5 days half board in October 2014. Nice hotel. Good food and good choice. Unlimited access to great theme park next door. Hotel evening entertainment a bit lame. Walk to town/beach ok for adults (we've done it in 20 mins on previous holidays), a bit too much for the kids though, and... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

We are delighted that you enjoyed Hotel PortAventura and its catering services, as well as privileged access to the park. We do not have a heated pool at Hotel PortAventura but guests are welcome to use the two lovely outdoor jacuzzis in our wellness area and we recommend that you take a look at this area during your next visit.... More 

Accrington, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

This was the first time me and my family had been to Spain, Salou. Our holiday started off not so great with travelling over night when we arrived at the hotel mid morning we were told we could not gain access to our room until after 4 so we had to wait around all day in the very busy lobby... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear mgreenw00d, we are so glad that in the end your stay at Hotel PortAventura was a pleasant one. Rooms are available to guests from 3pm, to give housekeeping sufficient time to leave them in a suitable condition for the next guests. However guests may check in before this time to receive their passes for the park, and there is... More 

Stockton-on-Tees, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

Having never been to Spain before this was a great choice for our first trip there, and Halloween in the park was amazing. Having read the reviews after we booked we did wonder if we had make a good choice, but we definitely did choose well. Arriving by taxi from Reus airport the Hotel was impressive and the holiday started... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Lynch-hols, we are very happy to hear how pleased you are with your choice of Hotel PortAventura for your first visit to Spain and how much you enjoyed the Halloween celebrations. We work every day to provide the best experience for our guests so that they leave with wonderful memories such as yours. We would be delighted to welcome... More 

Canton Fribourg
Top Contributor
58 reviews 58 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 2, 2015

It is difficult to score the review for this hotel. There are things that made us appreciate our stay, but others which made us really unhappy. We spent 5 nights at the end of december when te park was almost empty and we could enjoy all the attractions without the need of waiting in long lines. The scenography of the... More 

Was this review helpful? Yes
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear AlexG71. We are very disappointed to hear that your experience at Hotel PortAventura wasn´t as good as we would like. Your comments are greatly valued and we have noted your suggestions. Best regards, PortAventura. More 

crawley
Contributor
17 reviews 17 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed at this hotel for 4 nights during October half term, which is probably the best time to go as it's not Spanish school holidays. The theme park was empty with 10 queues for every ride!! We went half board and in deluxe room which was worth paying a bit extra for as you got fast passes. Rooms were... More 

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

We´re glad to hear that you enjoy your time with us. Hoping to see you this year! More 

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