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PortAventura Hotel PortAventura

Avenida Alcalde Pere Molas, S/N | PortAventura Resort, 43840 Salou, Spain
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1 room 1 guest
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PortAventura Hotel PortAventura
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1,410 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grimsby, United Kingdom
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed today NEW

Our family stayed here for one week in August. The hotel is pretty basic, rooms are OK with big comfortable beds, bathrooms are spacious but tired and need a refurb. The reception is always busy with long queues (we queued for more than an hour to check in). The restaurant is OK, self service buffet with a good selection of... More 

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Paris
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Portaventura hotel for 3 nights. I stayed in room 2243 for 3 nights. The room is large well equipped, featuring a nice balcony overlooking the pond and a swimming pool. Although I booked a superior room I found out that all the room are the same. The superior room offers only additional amenities and include a... More 

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london
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First the negative: you have to begin with the negative as the first thing you experience at this hotel is the queue at reception. Are they not concerned about the poor first impression every single day? There is an army of staff hidden behind reception out of view. Just as you are about to reach the front of the line... More 

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Newcastle And Gateshead, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have just returned from the above property, I say property as I can't really call it a hotel. The description describes it as a 4 star hotel but I found it to be barely a 3 star property. The rooms are very basic although mostly clean enough, my room was cleaned on 5 of my 7 night stay and... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

This place should not be called a hotel. It is a camp, bunker or at most hostel. just a place to stay in near the park. Do not expect any service. The park is great. Really great. Only good thing about the "hotel" (or rather, camp) it's convenient location in the park. Don't recommend it at all.

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled to PortAventura with 2 teenage boys who wanted to spend as much time as possible in the theme park. We booked two twin rooms and they were lovely spacious neighboring rooms with a small balcony. Only gripe in the room was that our fridge did not work. We reported it to reception but nothing was done. The hotel has... More 

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Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here last year as a family with two children and had a good experience. Returned this year but I was disappointed as the service is deteriorating. Check in is very slow and there was always a long queue at reception. On arrival I was allocated a ground floor room which was small, dark and totally unsuitable for 4 people.... More 

Was this review helpful? Yes 4
Egues, Spain
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, conveniently located close to Aventura Park - door to door. Nice swimming pool, excellent breakfast considering it is a holidays hotel. Standard room big enough for three adults and a kid, very large and comfortable beds, air conditioning a little bit noisy but working properly. Wifi signal was not very strong, just useful for surfing the web but... More 

Was this review helpful? Yes 1
Northamptonshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Reception / Hotel • Like other reviews, it took us a long time to check in with big queues and too few staff. • Based on the advice of other friends who had gone, we specifically asked for a 2nd floor poolside view when we booked. This was followed up with two telephone calls directly to the hotel prior to... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel PortAventura, responded to this review

Dear Peter, we are sorry that your experience at Hotel PortAventura did not meet your expectations. We try to meet our guests’ requests with regards to rooms, but unfortunately this is subject to the availability of rooms in the hotel and is not always possible, as mentioned over the phone. We regret also that you were not adequately informed during... More 

cork
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

1st time in port aventura so I didn't no what 2 expect but was surprised with how nice the hotel was. Que was very long but the staff were lovely and the hotel was very big it was actually a little confusing. Nice spacious rooms a little dull but spent most time out of them than inside them. I couldn't... More 

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Hotel Review Summarization

What travelers say

  • Theme park(18)
  • Half board(9)
  • Very good(3)
  • Fast pass(3)
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The Hotel (86)
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Woody's Treehouse (58)

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