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MedPlaya Piramide Salou

4.0 of 5
Hotel website
C/ Viladomat, 9, 43800 Salou, Spain
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MedPlaya Piramide Salou
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Ranked #43 of 97 Hotels in Salou
A recent review
4 of 5 stars Reviewed January 26, 2015
Bethany S
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451 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wickford, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Read great reviews about here before coming here don't know what's happened here but Said 4 star I've stayed in better b&bs See pics dirty place is not well maintained English mainly 95% Spainish here now over 600 rooms and only 2 are English Good family entertainment it's all In Spanish and ok if you like bingo and dancing and... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

I went in a family holiday with my parents and my younger sister (10) I am 15 and we all enjoyed our selfs, there were wonderful reps and activities on everyday, great for everyone! The beach is easy access and there is a strip of shops to look around daily and nightly, the rooms were just your average family hotel... More 

Was this review helpful? Yes 7
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear Bethany Thank you for taking the time to review your stay with us in August last year. We are pleased to read tha you and your family enjoyed your holiday at the Hotel Piramide and hope that we can look forward to seeing you again in the future Kind regards Guest Relations Team, Med Playa Hotels More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 24, 2015

Came to this hotel with family for a short break to visit Port Aventura. We were slightly apprehensive after reading some bad reviews but we could not fault this hotel, staff were friendly, plenty of good quality food and drink and the rooms were spacious and comfy. We are planning to have the same trip next year and will look... More 

Was this review helpful? Yes 2
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear NIknaks88 Thank you for taking the time to review your stay with us at the Hotel Piramide in June last year. We are pleased to read that this popular hotel ticked all the boxes for you and look forward to welcoming you back Kind regards Guest Relations Team, Med Playa Hotels More 

Newport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

This was my First holiday away with my girlfriend and without family, we found it very enjoyable with lots to within walking distance as well as trips we did to Port Aventura Theme park twice and the Water park, we also did the Barcelona day trip which i recommend! The room was nice and clean, the staff and entertainment team... More 

Was this review helpful? Yes 1
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear HubbaHub We are pleased to read that you enjoyed your holiday with us in June of last year We hope that we can look forward to seeing you again Kind regards Guest Relations Team, Med Playa Hotels More 

London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 25, 2014

Me and my daughter stayed at the MedPlaya for 1 week in October.The hotel is in a great location 5 minutes from shops, bar's and the beach. The food was good always lots to choose from and always one fish and at least 2 meats on the show cooking. The staff were very friendly Eva and Teresa and the boys... More 

Was this review helpful? Yes 5
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear sharon D Thank you for taking hte time to review your stay with us at the Hotel Piramide in Salou We are pleased that the hotel ticked all the boxes for you and that you had an enjoyable holiday in Salou We hope that we can look forward to welcoming you back to the Piramide or one of our... More 

Darlington, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2014

We have just returned from our holiday in Salou and must commend all of the staff at the hotel for their friendliness and excellent customer service. We did have a problem with noisy neighbours, but this was not the fault of the hotel. They attempted to remove them, but they refused and caused an upset which I have never experienced... More 

Was this review helpful? Yes 3
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear KarenMaitchell Thank you for your review of your recent stay with us at the Hotel Piramide in Salou. We are pleased to read that the hotel, staff and service met with, and in some areas, exceeded your expectations. We are sorry that the behaviour of other guests impacted on your stay with us - at the Hotel Piramide we... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 11, 2014

When we arrived lifts were not working when we asked how we get to our room receptionist replied "stairs" as we had an 83 year old pensioner this was an impossible option so we had to wait on the lifts being fixed, lights in the hallways did not always come on when walking through there was also holes all over... More 

Was this review helpful? Yes 3
CustomerServiceMgr, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear Susan1964 Thank you for taking the time to review your recent stay with us at the Hotel Piramide in Salou. We are very sorry to read that you were disappointed in the hotel and service overall. At Med Playa we aim to offer our guests the very best holiday experience possible and we are sorry that you were not... More 

Paisley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Just finishing a seven day break at this hotel. Hotel is in a reasonably good location and is clean. Food is of good quality if a little samey. Most people in hotel are all inclusive. hotel is not a four star but is a good 3 star.The hotel staff are very friendly and helpful.Entertainment staff are good. We had stayed... More 

Was this review helpful? Yes 1
suemedplaya, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear VictorPendlebury Thank you for taking the time to review your recent stay with us at the Hotel Piramide in Salou We are pleased to read that you enjoyed you holiday and that the hotel and our staff met with your expectation. We sincerely hope that we can look forward to welcoming you back to one of our Med Playa... More 

methil
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

There has been a lot of negative reviews of this hotel and i can honestly say we had the best time ever. We had 3 rooms for 7 of us 6 adults and one 4 year old. All the staff work morning till night to try and make your holiday enjoyable. The rooms are cleaned every day and the food... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

I was terrified after booking this hotel due to some of the reviews, but when we got there the hotel was very clean and was kept this way during our stay, maids made our room everyday, safe in rooms no need to pay for them. Staff could have not done anymore for us, medplaya games were on everyday at pool... More 

Was this review helpful? Yes
CustomerServiceMgr, Guest Relations Manager at MedPlaya Piramide Salou, responded to this review

Dear Emma3025 Thank you for taking the time to comment on your recent stay with us at the Hotel Piramide in Salou. We are pleased that the hotel met with your expectations and that you and your family had an enjoyable holiday with us. At Med Playa we take all guest feedback into consideration when we are reviewing our performance... More 

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