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All 98 Salou hotels

PortAventura Hotel Gold River

4.0 of 5 Hotel   |   Avenida Alcalde Pere Molas s/n | Port Aventura Park, 43840 Salou, Spain
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PortAventura Hotel Gold River
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71%
Ranked #16 of 98 hotels in Salou
Certificate of Excellence 2013
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556 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Monroe, Louisiana
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 17, 2014

No wash cloths, no alarm clock, no English TV channels, dangerous bathtub/shower (slippery, no grab bars, high side, and a pane of glass), hard beds (like sleeping on bare wood), dark rooms, not enough plugs, no place comfortable to sit . We were booked here because our group of 800 was using the convention center. It is far from everything,... More

Was this review helpful? Yes 3
PA_PortAventura, Gerente at PortAventura Hotel Gold River, responded to this review

Dear cajunpegg...! We truly regret that your experience with us wasn’t fully pleasant. Coinciding with your stay we had a problem with the Satellite that normally permits to visualize channels in English, but it'll be solved before the reopening of the park. It should be taken into account that the hotel offers optional service of laundry and alarm from the... More

Daventry, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 12, 2014

Hi As visitors to Florida for the theme parks(twice in 4 years) Thought we would try this in 2012 only booked a week in case it didn't match up to Florida, It was easily matched and a lot better value. The hotel is very well organised and the Food in the evening restaurant has something for everyone. The Portaventura Theme... More

Was this review helpful? Yes 3
Banstead
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2013

Great themed hotel. Even better as out of season. Christmas in a theme park is a must. Basic but clean room. Generous Buffett breakfast. Wonderful to be in the park meant we could come back to warm up especially when we were wet. The park did as it says on the tin. Wonderful for a family of 4 with an... More

Was this review helpful? Yes 2
Moscow
Top Contributor
74 reviews 74 reviews
42 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 23, 2013

1) no need to stay in long queue for check out if you paid upfront; this is not explained anywhere so we lost a bit of time 2) no wifi in our building or we didn't find it 3) at 3pm (check in time) our room was not ready yet and we had to wait 15 mins loosing on our... More

Was this review helpful? Yes 2
Turku, Finland
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 8, 2013

We booked a cabin for us and it was really nice experience. Birds were singing great service and most of all close to the park. In the cabin you have your own peace. Only thing was that lighting was really dark although it didn't matter as we spent our days in the great park. Breakfast was at the hotel and... More

Was this review helpful? Yes 3
Egham
Top Contributor
125 reviews 125 reviews
67 hotel reviews
357 helpful votes 357 helpful votes
3 of 5 stars Reviewed December 1, 2013 via mobile

This hotel is geared for the summer or for kids events. It is handy for the park but that is the only reason to stay there, especially in the winter. I stayed on a Friday and Saturday night. I arrived mid afternoon on the Friday and I was virtually the only guest. The weather was very cold and the public... More

Was this review helpful? Yes 1
PA_PortAventura, PortAventura at PortAventura Hotel Gold River, responded to this review

Dear Hevsy, We truly regret that your stay at Hotel Gold River didn’t meet your expectations. Heating is turned on during the weekend but it might take a little bit long for the hotel to heat up due to its considerable size. We appreciate your comments as they will allow us to improve our services and we will make sure... More

Portugal
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2013

Bearing in mind that the property was being used for a golf show, I found it the strangest place on earth. However, if I was on holiday with my family I would certainly have liked it more. On the first day it seemed the hotel teams were not ready for such a big event. Not enough staff and certainly not... More

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Bratislava, Slovakia
Contributor
14 reviews 14 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 12, 2013

We were staying in this hotel while my husband attended a fair in Portaventura. First of all, it was a travel fair-with travel agents, media people and various reps attending, so you would think that the hotel will want to present its best to attract new potential visitors. Well very wrong!! We certainly won't send any tourists here after our... More

Was this review helpful? Yes 2
PA_PortAventura, PortAventura at PortAventura Hotel Gold River, responded to this review

Dear DiaMel. We truly regret that our stay in the park hasn’t been fully pleasant. We really appreciate your comments in order to improve our services. Please accept our apologies. Best regards, PortAventura More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013 via mobile

The hotel was immaculate staff were always making sure that there was no dirt anywhere-they even swept outside and cleaned down things like bridges and statues. The room was a great standard and was always the right temperature(stayed in city hall) In addition to the constant tidiness the staff were always ready to help (they even called the room to... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 12, 2013

I have recently returned from a stay at Hotel Gold River with my family, and I have to say that for a supposed 4* hotel at a "European Destination Resort" I was left incredibly disappointed. Often, the staff can make an average hotel excellent. In this case, the staff made an OK hotel awful at times. With the exception of... More

Was this review helpful? Yes 4

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Additional Information about PortAventura Hotel Gold River

Also Known As:
Gold River Hotel
Address: Avenida Alcalde Pere Molas s/n | Port Aventura Park, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Salou
#13 Family Hotel in Salou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PortAventura Hotel Gold River 4*
Official Description (provided by the hotel):
Just an hour from Barcelona, with direct access to the Far West area in PortAventura, this hotel is the perfect destination for family holidays. It recreates a Far West town in the grip of gold fever, where water is the protagonist with immense swimming pools simulating the twists and turns of a river. Journey back more than 200 years and visit Sullivan, the most flourishing city in the Far West, and enter 1803 when Lucy Callaghan found the gold nugget next to the Gold River. Designed to amaze visitors and provide them with a totally new experience, the exclusive facilities of Hotel Gold River combine history with cutting-edge technology, all aimed at maximum comfort for our guests. With unlimited admission to the park throughout the entire stay! The rooms, divided over different buildings, form a reconstruction of the most important parts of the town: Main Street with wooden bungalows on the outskirts, the main hotel The City Hall, abandoned railway wagons and Lucy's Mansion, a 5***** hotel inside Hotel Gold River itself. Highlights in 2014 the new attraction called Angkor and performance of Cirque du Soleil in summer representing the world of Kooza and the origins of the circus. Cirque du Soleil will be installed outside the theme park PortAventura, next to the Hotel Gold River. Tickets do not include admission to PortAventura Park. Likewise PortAventura Park tickets do not include admission to the show Kooza. ... more   less 
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