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All 98 Salou hotels

PortAventura Hotel Gold River

4.0 of 5 Hotel   |   Avenida Alcalde Pere Molas s/n | Port Aventura Park, 43840 Salou, Spain
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Ranked #17 of 98 hotels in Salou
A recent review
5 of 5 stars reviewed yesterday
Sergey K
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730 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were pleased with everything about the hotel: rooms, buffet, easy access to adventure park. Room was comfortable and well equipped, everythin was clean. I liked breakfast and dinner. Variety of tasty dishes for everyone. The only thing I regret that time passed to fast and we had to leave. Hope to visit this place again.

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Dundee, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On arrival we parked our car on the hotel car park which is not too far from reception and made our way to the reception desk, we got checked in very quickly and did not have to wait until after 3pm, not sure if this was because we arrived mid week or not. Maybe we were just lucky for once... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Gold River, responded to this review

Dear Scania143-500. We are very disappointed to hear that your experience at PortAventura was affected by the reported circumstances at the swimmingpool. Your review have been reported to the corresponding department in charge of the pool and maintenance. Please accept our apologies again for all the inconvenience you have been caused. We thank you very much your comments around and... More

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Caribe in August 2013 and decided to try the Gold River due to location (August 2014). Check-in and Check-out was good, however we had a problem with ants in our room (3213), when we woke in the morning the ants were moving down the wall and over the table and chairs!! We advised the cleaner and... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Gold River, responded to this review

Dear Joanne. We truly regret that your experience at PortAventura Hotel Gold River wasn’t fully pleasant. We regret that our customer service didn’t meet your expectations as is one of our main priorities. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Regards, PortAventura More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week in August. We found checkin and out a lengthy process. It took about an hour to check in and over an hour to check out. We found the rooms to be a good size with 2 double beds with all the usual TV, fridge, safe which is free. Pool towels were also available at... More

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Millau, France
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived on a Wednesday afternoon about 2pm after driving from the UK for a 7 night stay. Car park was busy but managed to find a space. We got checked in straight away and was allowed in our room straight away which was good. However, I would not recommend arriving at the weekend as the queues were horrendous for check... More

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wales
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Second visit, previously stayed portAdventura hotel in May 2011 and loved it. 11 and 9 yr girls and their parents stayed in Aug for 3 nts after getting off a 5 nt Disney cruise so probably did suffer from the staff and food comparison . Would we liked, was the hotel setting , the photos don't do it full justice,... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed in the bungalows at this hotel. They are pretty small and very dark. But the worst thing about them is that are semi-detached and there is NO sound proofing between the rooms... You can literally hear the people next door breathing!!! I went and complained as I was happily told by the management that NONE of their rooms... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Gold River, responded to this review

Dear Simon. We are very disappointed to hear that your experience at Hotel PortAventura Gold River was affected by the reported circumstances. Please accept our apologies for all the inconvenience you have been caused. On the other hand, we regret that our customer service didn’t meet your expectations as is one of our main priorities. We take your comment in... More

Gibraltar
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel at 8 am and the man at the reception was very polite and helpful and even though check-in is after 3pm we were able to book in and even get our room at the time. Not only that, the man informed us that we had made a mistake in booking and we should have specified... More

Was this review helpful? Yes 2
Reading, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very enjoyable 3-night stay this week. 6 of us in total, 2 seniors, 2 adults and 2 kids. Our rooms were in the main City Hall block, which were comfortable and well air-conditioned. The hotel has a great wild-west theme, which places you in the centre of your favourite Western movie set. The pool area is particularly nice, with three... More

Was this review helpful? Yes 1
Mexico
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We traveled as a family with teenagers and selected this hotel as it was suppose to be the best with direct access to port aventura. We booked the executive VIP rooms with "special concierge" to skip the lines, but it was not as advertised. The positive: Location, good location with direct access to park. Pool area is beautifully. Sorry but... More

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PA_PortAventura, Manager at PortAventura Hotel Gold River, responded to this review

Dear RubenMexico. We are very disappointed to hear that your experience at Hotel PortAventura Gold River was affected by the reported circumstances, mostly with the customer service received. Please accept our apologies for all the inconvenience you have been caused. We take your comment in consideration in order to improve our job and be able to offer you a more... More

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Additional Information about PortAventura Hotel Gold River

Address: Avenida Alcalde Pere Molas s/n | Port Aventura Park, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — PortAventura Hotel Gold River 4*
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Also Known As:
Gold River Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Luxury Hotel in Salou #14 Family Hotel in Salou
Hotel Class
Official Description (provided by the hotel)
Just an hour from Barcelona, with direct access to the Far West area in PortAventura, this hotel is the perfect destination for family holidays. It recreates a Far West town in the grip of gold fever, where water is the protagonist with immense swimming pools simulating the twists and turns of a river. Journey back more than 200 years and visit Sullivan, the most flourishing city in the Far West, and enter 1803 when Lucy Callaghan found the gold nugget next to the Gold River. Designed to amaze visitors and provide them with a totally new experience, the exclusive facilities of Hotel Gold River combine history with cutting-edge technology, all aimed at maximum comfort for our guests. With unlimited admission to the park throughout the entire stay! The rooms, divided over different buildings, form a reconstruction of the most important parts of the town: Main Street with wooden bungalows on the outskirts, the main hotel The City Hall, abandoned railway wagons and Lucy's Mansion, a 5***** hotel inside Hotel Gold River itself. Highlights in 2014 the new attraction called Angkor and performance of Cirque du Soleil in summer representing the world of Kooza and the origins of the circus. Cirque du Soleil will be installed outside the theme park PortAventura, next to the Hotel Gold River. Tickets do not include admission to PortAventura Park. Likewise PortAventura Park tickets do not include admission to the show Kooza. ... more   less 
Number of rooms
502

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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