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Best Benalmadena Hotel

Avenida del Sol, s/n, 29630 Benalmadena, Spain
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593 Reviews from our TripAdvisor Community

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Traveler rating
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (593)
  • Mar-May only
    (126)
  • Jun-Aug only
    (293)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (19)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just back from a week at Best Benalmadena. Lovely room, cleaned every day and cleaners were the friendliest members of staff. The rest of the staff were very rude and not very helpful. Very hard to communicate with them and to resolve any issues you had. Pool area was untidy and way too small for the size of the hotel.... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed yesterday NEW

Just returned from a family holiday and I think there have been some unfair reviews of the hotel. Hotel is clean, only thing that I noticed was if you woke up early in the morning, the bathroom could smell like sewage. If this could be resolved no issues with the cleanness of the hotel. Entertainment is orientated for Spanish. Some... More 

Was this review helpful? Yes
Spain
1 review
1 of 5 stars Reviewed 4 days ago NEW

Anti English and I am Scottish. Came with terminally ill wife and baby who was having his first birthday while we where there and probably my wife's last holiday abroad. Alison is dying with motor neurone disease is in an electric wheelchair and we got put on the eighth floor. Complained and they moved us to the fourth floor. Only... More 

Was this review helpful? Yes 6

Travelers are raving about these Benalmadena hotels

Blackpool, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned today from this hotel, and I must say I can't see what some people had to complain about.I was a little concerned, after reading some reviews before we went and I was really worried.this is my review.. The hotel was spotless the staff are constantly cleaning around you. The room was clean, modern but basic.I did read one... More 

Was this review helpful? Yes 2
North Shields, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Me and 8 family members have just come back after 10 days holiday we all said we could stay longer the only reason I give it 4 star was it is geared up for the Spanish but it wasn't a big deal after all its there country. All our rooms were spacious and spotless as for the staff they bent... More 

Was this review helpful? Yes 3
2 of 5 stars Reviewed 1 week ago

Currently here now and although the hotel sits lovely overlooking the sea the rooms are spacious and clean the service, friendliness and food are all poor. We chose to go half board as we had heard there where lots of places to eat out, so glad we did. We opted to go for breakfast ( which is the best of... More 

Was this review helpful? Yes 1
BestHotels2015, Gerente at Best Benalmadena Hotel, responded to this review

Dear Guest, Thanks for posting your comments on Tripadvisor about our hotel. We are sorry for not having met your expectations and for the inconvenience caused. We would like to inform you that our staff treat all guests with the same respect, regardless their nationality, there might have been language barrier or communication problems. We would also like to clarify... More 

Newcastle upon Tyne, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, very clean, we went as a family it was great, staff were very friendly and very helpful. Beautiful view, good air con. Food was good, always had something for us and kids, staff worked very hard and couldn't do enough for us. Life guard was a very nice guy, my partner slipped with our 2 year old and... More 

Was this review helpful? Yes
BestHotels2015, Gerente at Best Benalmadena Hotel, responded to this review

Dear Customer, Thank you for your comments and for choosing the Hotel Best Benalmadena to spend your holidays. We are pleased to know that you had a nice time and our services lived up to your expectations. We take note of your constructive comments in order to keep improving. Best regards, Gonzalo Adame Hotel Manager More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just got back and had a great time. The food was lovely and there was a lot of variety, I'm a fussy eater and never struggled to find anything I liked. Poolside food was also good. The evening entertainment was mainly aimed at the Spanish and some of it that was aimed at kids went on till too... More 

Was this review helpful? Yes 2
BestHotels2015, Gerente at Best Benalmadena Hotel, responded to this review

Dear Guest, First of all we would like to thank you for sharing your comments with us and with other customers on Tripadvisor. We are happy that your stay at our hotel Best Benalmadena was pleasant and we met your expectations. We are sorry for the incident your daughter had in the pool, however we are pleased that your found... More 

Aberdeen, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife,Grandaughter and myself are just back last Sat from this hotel and have to say that we thought it to be good .Plenty off different food for all at Breakfast,Lunch and Dinner.Yes it was busy with a lot off Spanish people but its in Spain!!. Evening entertainment was not our cup off tea but that's only my opinion. Most off... More 

Was this review helpful? Yes 1
BestHotels2015, Gerente at Best Benalmadena Hotel, responded to this review

Dear Guest, Thank you for sharing your nice comments about our hotel Best Benalmadena. We are pleased that we could meet your expectations and you enjoyed your stay with us. We hope to welcome you once again in the future. Kind regards, Gonzalo Adame Hotel Manager More 

loughborough
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything about this hotel was enjoyable with the exception of one thing, hence the 4 stars. The lifts were terrible. 6 lifts with 2 permanently out of commission and another 1 out for most of the holiday. Of the 3 remaining lifts, 1 stopped working while we were in it and the alarm sounded, then after several minutes it started... More 

Was this review helpful? Yes 3
BestHotels2015, Gerente at Best Benalmadena Hotel, responded to this review

Dear Guest, Thank you for your comments about your recent stay in our hotel Best Benalmadena. We are happy that we met your expectations and we apologize for the incident with the lifts during your stay, the problem have been solved and they are working properly. We hope to see you again in the future. Best regards Gonzalo Adame Hotel... More 

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