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Hotel Palmasol

3.0 of 5 Avenida del Mar 7, 29630 Benalmadena, Spain
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Hotel Palmasol
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Hotel Palmasol
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469 reviews from our community

Traveler rating
    77
    157
    119
    59
    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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    (77)
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Carrickfergus, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The nine to five grind is tough on all of us, so my husband and I came here back in May for ten days of sun, wine and doing as little as possible! When we arrived the place was very quiet. It was only mid-May, so peak season hadn't really hit yet. We thought this was nice because we'd have... More

Was this review helpful? Yes 3
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Nicky First of all we would like to thank you for choosing our hotel and for your feedback on the Tripadvisor. We are very happy that you were satisfied with our services and so pleased to read all your compliments regarding our Bar staff.We would like to let you know that we’ve forwarded this information to our staff in... More

Northants
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hotel Palmasol is in a good location close to the Marina & Shops . It is very clean & our room was on the fifth floor overlooking the swimming pool so no complaints other than the bathroom was quite small. The staff on the Bar were very good. On Reception the staff were OK but the Restuarant staff were... More

Was this review helpful? Yes
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest We appreciate you taking the time to review your stay with us and for providing us with your feedback. The restaurant has variety of food with buffed salad, cooking show, ready meals, pasta and a dessert buffet. The end of the summer season does not affect the quality of service. but your comments help us make the necessary... More

Ayr, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Just returned on Sunday from a weeks holiday at the Palmasol. On arrival the man on reception was very curt and although I had requested a pool view and rooms together I did not get either. When I said that the rooms were not together he said they were close enough.(9 rooms apart) Rooms were on the road side of... More

Was this review helpful? Yes 1
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest We appreciate you taking the time to review your stay with us and for providing us with your feedback. We apologize for any inconvenience caused at the end of your holidays.We hope that you enjoyed your stay despite the negative points you are mentioning . We hope to see you son Best Regards More

Northern Ireland, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Firstly the brochure's for this hotel need updated as what you see in photos are not what you get. Hotel is very run down and needs alot of work done. From check in we were served by the most ignorant man who didnt even give us are all inclusive bands, or want to talk about safe keys wi fi etc... More

Was this review helpful? Yes
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest We appreciate you taking the time to review your stay with us and for providing us with your feedback.Your comments help us make the necessary improvements to make our hotel better. We are so sorry that your stay was not to your liking and we apologize for any inconvenience caused during your stay. In the restaurant and have... More

kent
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Palmasol for their last week of the season. We booked and paid for a pool view room and were very happy with it. It was a reasonable size and spotlessly clean. We stayed all inclusive and to be fair, the breakfast and lunches were fine. We've stayed in many hotels around the world and unless you... More

Was this review helpful? Yes 3
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest First of all we would like to thank you for choosing our hotel and for your positive feedback on the Tripadvisor. We are very happy that you were satisfied with our services.and so pleased to read all your compliments regarding our Bar staff. Your comments help us make the necessary improvements to make our hotel better .We are... More

monkey hangers
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from a week at this hotel. Room 229 twin beds after paying for upgrade with tour operator to double bedded room with sea view neither of which we got, returned to reception regarding this, met with very obstructive Spanish member of staff with attitude and got absolutely nowhere. The view from the room over looked derelict land and... More

Was this review helpful? Yes
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest Thank you for taking the time to share your experience and for choosing our hotel. We apologize for any inconvenience caused during your stay and we are sorry that problem with air conditioning occurred during your holidays. In the restaurant we have a variety of food with a buffet of salads, ready meals, pasta, show cooking ( meat... More

Galashiels, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Just returned from a 5 night break at this hotel - very disappointed ! Our room for two people had 3 single beds, one of which had a broken mattress ! Room was also very dirty and hairs in the shower. Food was of a very poor quality, so much so that after dinner on the first night we changed... More

Was this review helpful? Yes
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest We appreciate you taking the time to review your stay with us and for providing us with your feedback. We are so sorry that your stay at the hotel was not to your liking. In the restaurant we have variety of food with salad buffet, show cooking (meat or fish), pasta, ready meals and a dessert buffet. We're... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

got to hotel at 12.30 am no room ready told to go sit on chairs till room ready 1.30 pm room ready bad start food ok rooms ok pool not as big as it looks we went down to pool only once stayed only half hour crowed would i stay there NO other 3 star in benalmadena better

Was this review helpful? Yes 2
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest Thank you for taking the time to share your experience. and for choosing our hotel Your comments help us make the necessary improvements to make our hotel better .We hope you have spent a good holiday with us and we hope to see you again Best Regards More

north east england
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

cannot comment on food as we were breakfast only which was adequate, although staff in dining room avoided eye contact and made no attempt to acknowledge guests..rooms were fair with clean bedding and new shower room but towels were dreadful i.ve got thicker tea towels..good cleaning every day...great location for marina and beaches but no good for people with walking... More

Was this review helpful? Yes
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest We appreciate you taking the time to review your stay with us and for providing us with your feedback. We are sorry that problem with the towels occurred during your holidays, weare working to improve this aspect.We hope that you enjoyed your stay and we hope to see you again in the future. Best Regards More

northern ireland
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ignore all previous complaints, people are nit-picking with this hotel! The hotel is very clean, the location is amazing, the staff are very friendly, the cleaners did an amazing job every time. My boyfriend and I got a poolside view on the second floor right over the pool - definitely recommended! We were all inclusive, the food was nice, some... More

Was this review helpful? Yes 2
Inma G, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest Thank you for taking the time to share your experience. We are very happy to read all your compliments regarding our staff and food.We are very happy that you spend good holidays and we hope to see you again in our hotel in near future. Best Regards More

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Additional Information about Hotel Palmasol

Address: Avenida del Mar 7, 29630 Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palmasol 3*
Number of rooms: 269
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Also Known As:
h10 Palmasol Hotel Benalmadena
Hotel Palmasol Benalmadena, Costa Del Sol, Spain

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