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Hotel Palmasol

Avenida del Mar 7, 29630 Benalmadena, Spain
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Hotel Palmasol
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bromsgrove, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

Bad points......pool doesn't open till 10 with people queuing from 9 to get into said pool.Pool smaller than picture suggests. Before going into dining room you had to give over room number and before getting drinks you had to hand over room card. Waited ages for a drink at meal times.No self service for drinks so long queues arose. Pool... More 

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed yesterday NEW

if you like to stand inline with the unwashed tab smoking mothers with screaming kids and swearing fathers this is the place for you . At breakfast you queue to give your room number at the bar you queue again to give your number and room card to get your drinks you queue in the morning till the pool area... More 

Was this review helpful? Yes 1
stoke-on-trent
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

just back from hotel palmasol , the last week in june, this hotel could do with modernising in many areas,in the bedrooms some of the cutains are very worn and some towels are tatty and very small. The food was ok but dont think the menu has changed for years, its the same every day, always fish or pork. As... More 

Was this review helpful? Yes 1
South Shields, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived at hotel reception to find only one person manning the reception desk so had to wait quite some time to get booked in.The hotel is in a very good location for the marina but there is a very steep bank to climb after visiting the marina to return to the hotel. Meals were ok but nothing special.Would not visit... More 

Was this review helpful? Yes 3
Chester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights June 26th - curtains falling off rail in room. The most ridiculous thing is the pool only opens at 10am!!!!therefore there are people queuing from 830- it's a joke. When I asked why at reception there was a disinterested shrug of the shoulders .....didn't bother and went to the beach for the full 3 days - suspect... More 

Was this review helpful? Yes 3

Travelers are raving about these Benalmadena hotels

Prestonpans, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Called the hotel a few says before arriving to request a high floor and rooms close together.Received a response within minutes and when I arrived that is exactly what I got - great customer service. Plus points - Great location a few minutes from Marina and the main drag where there were lots of bars/restaurants and bus stops if you... More 

Was this review helpful? Yes 4
Nando N, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Tommy, Thank you for sharing your experiences on tripadvior. We are happy that you generally satisfed you stay. Accept the negative comments as a chance for improvement. Best regards More 

York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Checking in process very quick after a short journey from the airport. Staff very smart, professional and friendly. Animation team work hard and are good fun with activities for everyone. Food in the restaurant very varied with a fantastic choice, something for everyone including sponge and custard every day! Not quite summer dessert but I was impressed anyway! The rooms... More 

Was this review helpful? Yes 2
Nando N, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest: Many thanks for your choosing our Hotel and of course for your valuable feedback. We hope to see you again in Hotel Palmasol. Regards More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Just had 2 weeks here and wished I had gone for seven days or better still a different hotel. The hotel is ideally situated location wise and very clean and well kept BUT here's the downside, if you like Queuing then it's ideal for you. Only one bar open at any one time and the queue's were horrendous, if you... More 

Was this review helpful? Yes 7
Nando N, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Guest: We appreciate you taking the time to review your stay with us and for providing us with your feedback. Guest satisfaction is our number one priority and we appreciate your feedback for making improvements on our service. We hope that you will consider staying with us again. Best Regards More 

Wilmslow, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good location in proximity to beach and marina. Rooms are small and tight and a bit dated but comfortable and clean none the less. Food was basic and didn't change much but was always something to take my fancy. Staff welcoming and pleasant. Pool was really nice and plenty of sun beds etc.

Was this review helpful? Yes 1
Nando N, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest: We appreciate taking your time to share on Tripadvesr.com your positive feedback. We will continue working to improve our hotel and service, we would like to see you again in very near future. Kind regards More 

Old Colwyn, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Jus spent a week all inclusive at this hotel. It is the worst hotel we have ever stayed in. The sunbathing and pool areas are closed until 10am with a padlocked gate. This resulted in some people queueing from 9am. When the gate was opened at 10am on the dot, there was an almight stampede of people rushing to get... More 

Was this review helpful? Yes 9
Marta V, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Customer, Thank you for taking the time to share your experience. We appreciate you taking the time to review your stay with us and for providing us with your feedback. Your comments help us make the necessary improvements to make our hotel better. Kind regards, More 

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