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Hotel Ibersol Alay

Avenida Alay 5, Puerto Marina, 29630, Benalmadena, Spain
Hotel amenities
1 room 1 adult
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Hotel Ibersol Alay
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396 Reviews from our TripAdvisor Community

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North East England, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed November 28, 2015

We have stayed at this hotel every year for the last 8 years have always been made welcome, have always booked with Ofelia and had no problems. Have tried to book this year but the correspondence has been very vague No one seems to want to know

Helpful?
Thank Dinky1950
Montrose, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 21, 2015

The hotel is in a great location but unfortunately that is the only thing in its favour. Be very aware when you arrive this hotel is targeted by thieves causing caos when you alight from the bus. They are focusing on the elderly looking for their cases, two of our group had €1200 and £700 stolen. I realise this has... More 

Helpful?
2 Thank Lolipop1950

Travelers are raving about these Benalmadena hotels

Kent, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

Spent several long weekends in one of the hotel suits, rooms great value with plenty of room although standard rooms are also roomy clean and comfortable. Although not the main reason but English breakfast is a must to start the day, swimming pool and friendly staff

Helpful?
Thank Dave C
Mar C, Director de Relaciones con Clientes at Hotel Ibersol Alay, responded to this review

Dear Guest, First of all we would like to thank your for choosing us for your stay in Benálmadena and for sharing your experience with other travellers We work for the satisfaction of our guests so we are very pleased to learn you enjoyed the hotel and our breakfast. Hope to welcome you again at Hotel Ibersol Alay in a... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 19, 2015 via mobile

Was part of a organised trip of 170 people visiting the alay I was doing a week in the alay before moving to another hotel for a 2nd week On arrival the reception staff were rude and grumpy!! Me and a friend and her husband had been given rooms next to one another on the 3rd floor When entering the... More 

Helpful?
Thank Donnamurphy
Mar C, Director de Relaciones con Clientes at Hotel Ibersol Alay, responded to this review

Dear Guest, First of all I would like to thank you for choosing Hotel Ibersol Alay for your stay in our city and for sharing your comments despite negative. I am very dissapointed to learn your stay with us did not resulted satisfactory because of all the issues you comment. Hotel Ibersol Alay has always been distinguished for the quality... More 

Hong Kong
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 18, 2015

The hotel is located right on the beach and enjoy a very nice view from the room. The location is very convenient as there is a supermarket in the mariner next to the hotel and many shops and restaurants nearby. The only problem with the hotel are the air-conditioners are not working, this happens to my room as well as... More 

Helpful?
Thank HenryHongKong
Mar C, Director de Relaciones con Clientes at Hotel Ibersol Alay, responded to this review

Dear Guest, First of all I would like to thank you for choosing us for your stay in Benalmádena. We are very pleased to hear our service and attention fulfilled your expectations. As per your comments regarding your room condition I would like to inform that Hotel Ibersol Alay is going to close in November for 5 months for complete... More 

Arbroath, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 13, 2015

The part of the Hotel we stayed in was disgusting, it is due for an upgrade next year and it is much needed. The breakfast you could get something to eat, the evening buffet was disgusting, our sea view, well we could see the sea and the marina from our room but OMG outside the window was a disgrace needing... More 

Helpful?
Thank Lorna K
Mar C, Director de Relaciones con Clientes at Hotel Ibersol Alay, responded to this review

Dear Guest, All Hotel Ibersol Alay team wants to thank you for choosing our hotel during the time you spent in Benalmádena. I regret to read that your experience at our hotel was not as good as expected and we would love to have the chance to show you that we can do better. As per your comments regarding your... More 

Winchester, United Kingdom
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed October 2, 2015 via mobile

We stayed here for one night only visiting friends that were holidaying in Benalmadenia. I chose a hotel near the marina that had parking as we knew where that was. The reception staff were very slow checking us in, especially getting the car parking sorted. Our hotel room had a good view which we paid extra for , but the... More 

Helpful?
1 Thank Mo B
Haifa, Israel
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 26, 2015

We arrived at the Alay Hotel for an eight nights stay, during a group tour to Andalucia. We got a room on the 5th (top at that building) and going out to the balcony we loved the North-East view of the bay. Every morning a most beautiful and different sunrise, and nice cool breeze when we returned in the evenings.... More 

Helpful?
Thank Itzick
ballina
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed September 22, 2015

Can't fault the location, perfect! Close to the beach and the main attractions. The room was grand, bed uncomfortable, bad pillows. Good shower. Wifi was on and off. Breakfast was edible but not one bit pleasant. Staff at the desk were like zombies and were rude to me a couple of times. Wouldn't stay again.

Helpful?
Thank adrian w
wesham
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 15, 2015

Does what it says on tin ( and other`s reviews). Not the best but not the worst. Rooms are clean and roomy Breakfast is good Handy for everywhere Staff were pleasant enough Main road and bus stops are 200 yards away, Marina is 50 yards away Bonanza Square about 15 min walk up Cardiac Hill

Helpful?
Thank Grant L
Mar C, Director de Relaciones con Clientes at Hotel Ibersol Alay, responded to this review

Dear Guest, First of all we would like to thank your for choosing us for your stay in Benálmadena and for sharing your experience with other travellers We work for the satisfaction of our guests so we are very pleased to learn you enjoyed the hotel, the location and our services. Hope to welcome you again at Hotel Ibersol Alay... More 

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