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Holiday Polynesia

Avenida del Sol (antigua CN-340) P.K. 215,6, 29630 Benalmadena, Spain
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1 room 1 guest
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Holiday Polynesia
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1,668 Reviews from our TripAdvisor Community

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Traveler rating
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    635
    288
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    53
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1,056
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1668)
  • Mar-May only
    (390)
  • Jun-Aug only
    (754)
  • Sep-Nov only
    (367)
  • Dec-Feb only
    (157)
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Wisbech, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Like other comments have said this is part of 4 or 5 hotels on a massive site. The Hotel Polynesia is an amazing looking hotel. The food was good, varied and hot even though there was a Q at most meal times. I have stayed over the years at many all inclusive hotels and this is the first one that... More 

Was this review helpful? Yes 1
Fulham
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself is impressive as you enter, check in is very slow, rooom was clean and a good size. The children's kids club was great, all the staff worked very hard! The indoor spa was amazing, we went four times. But....The swimming pool is far too small, the sun loungers are very old and need seriously updating. Food around... More 

Was this review helpful? Yes 2
DireccionPolynesia, Manager at Holiday Polynesia, responded to this review

Dear Jackie, Thank you very much for send us your review about the hotel. We are sorry to hear that there were several aspects you weren`t happy with it. We will use all the comments you made to improve our services. However, we are happy to read that you've had things that have also like and we hope to see... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives: Part of a large complex, with private access and security guards, so felt safe Use of the waterpark at the bottom of the hill Efficient reception staff Thomson staff were excellent Animation/activities team were exceptional - such positive energy! Food was quite good, with freshly cooked options available each lunchtime and evening Bedrooms were large and comfortable The aviary... More 

Was this review helpful? Yes 3
Brighton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from our family holiday, staying at the Polynesia for a week. Our boys are 8 and 11. The hotel is huge and quite impressive to see, with an aviary and turtle pool inside. Our boys had a great time, enjoying the pool and the daytime activities that were on offer. The animation team were very enthusiastic... More 

Was this review helpful? Yes 5
Carshalton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not long returned from 1 week at the Polynesia with my partner and my 13 year old daughter. We had not really checked out the surrounding area before booking so were a little surprised that the hotel was located about 5-10mins, in a taxi, from the Marina on the outskirts of the new town of Benalmadena. The hotel is located... More 

Was this review helpful? Yes 4
DireccionPolynesia, Manager at Holiday Polynesia, responded to this review

Dear Edwin, Thank you very much for taking the time to write your extensive feedback about our hotel. We are sorry to hear that there were several aspects you weren`t happy with it. We will use all the comments you made to improve our services. I hope that in the future you and your family values to give us the... More 

west midlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

This is without doubt the worst hotel we have ever visited. Having holidayed with Thomsons for 15 years in minimum 4 star and as all inclusive for the past 4 years (holidaying twice some years) this falls short in every area. Have never written a bad review or felt the need to warn others. But I'll keep it brief and... More 

Was this review helpful? Yes 6
DireccionPolynesia, Manager at Holiday Polynesia, responded to this review

Dear Sally, Thank you very much for taking the time to write your extensive feedback about our hotel in Trip Advisor. We are sorry to hear that there were several aspects you weren`t happy with it. It seems that there was nothing during your stay that was to your liking and perhaps it was not the hotel that you need... More 

UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from one weeks stay at the Polynesia with my wife and two children, ages six and one. This hotel and the experience there certainly seems to divide opinion, for every person I spoke to that loved it I then encountered someone else that didn't have a good word to say about it. Here are my opinions : What's... More 

Was this review helpful? Yes 2
DireccionPolynesia, Manager at Holiday Polynesia, responded to this review

Dear guest, Thank you very much for taking the time to write your extensive feedback about our hotel in Trip Advisor We are sorry to hear that there were some aspects you weren`t happy with it. We will use all the comments you made to improve our services. However, we are happy to read that you had a good opinion... More 

Presteigne
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Are some people really so difficult to please that they find negativity wherever they care to look? I booked this hotel through Thomson's for myself and wife, two daughters and husbands and four grandchildren aged from four to seven. As previous reviewers have stated, the hotel complex is part of Holiday World on a quiet part of the coast between... More 

Was this review helpful? Yes 18
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The previous review (P T) got it spot on, food tepid as best, even in a la carte. Staff can't be faulted but in short, rooms very good , location poor but knew that before booking, food worst I've experience in 10 years AI, pool very over crowded, better off at beach club. All in all not a good experience... More 

Was this review helpful? Yes 3
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We have just returned after a two week holiday. Four adults and two children age 11 and 7. Hotel room: 9/10 the hotel rooms are of a decent size and had plenty of room to store clothes and belongings. TV had a wide variety of channels. Rooms cleaned daily. Staff: 9/10 The hotel staff were friendly and polite. Food: 2/10... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Beach Club(91)
  • Water park(33)
  • Very good(31)
  • Pool area(27)
  • Wow factor(18)
  • Evening entertainment(18)
  • Snack bar(13)
  • Great time(13)
  • Main restaurant(12)
  • Shuttle buses(9)
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1,837 photos of this hotel

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Room/suite (136)
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Hotel & grounds (316)
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Pool/beach area (155)
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Bathroom (25)
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Dining (77)
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View from room (67)
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Family/play areas (34)
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Business center/function rooms (1)
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Videos (5)
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Other (269)

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Amenities (280)
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Children's Pool (15)
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Junior Suite with Sea View (71)
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Pool (24)
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Restaurants and Bars (164)
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Suite (96)
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The Hotel (102)
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