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Comfort Suites Mesquite

2.5 of 5
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2100 N. Beltline Rd., Mesquite, TX 75150
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1 room 1 adult
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Comfort Suites Mesquite
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57 Reviews from our TripAdvisor Community

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San Jose, Costa Rica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed with my family (four adults, one teen) on Jnauery, 2016. Staff was great, they had good manners and were always eager to help us in anything we needed, from recomdations to getting more towels. Breakfast was regular (biscuits, breakfast sausages, assorted cereals, waffles, muffins, toasts, milk, coffee and cranberry, orange and apple juices). They never ran out of... More 

Helpful?
Thank kalalu18
Colorado Springs, Colorado
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Compared to other Comfort Suites, this is a very disappointing hotel. The mattresses in the room seemed worn-out and the carpeting was stained. There also appeared to be crumbs or something on the bedspread. Most of all, the so-called breakfast was out of almost everything at 8:00 am, and when we told the staff, nobody seemed to care nor did... More 

Helpful?
Thank TravelingWhatleys
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

I am so sorry about your recent stay. I will be speaking to both housekeeping and the breakfast attendant about these issues. We really hope you give us another chance in the future as we are going through renovations right now. We are starting with paint and then carpet. Tasha Gaston General Manager More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

We stayed here for one night while in town for a football bowl game and couldn't be happier. The rooms are clean and comfortable. Breakfast is good and the staff was very friendly. The location is convenient to shopping and food.

Helpful?
Thank David F
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

Thank you so much for taking the time to write this review. We are overjoyed you felt the rooms were clean and comfortable and that breakfast was good and staff was friendly. We hope to see you next time you are in the area to provide the same memorable stay. Tasha Gaston General Manager More 

round rock, tx usa
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 2, 2015

Upon arrival staff greeted me with a smile and friendly helpful voice. Every time thereafter someone was waiting with a welcoming smile. Made me feel good about the motel. Motel was very nice and modern with ample well lit parking. Room had a mw, ref, 40"led tv with a good variety of channels (not just sports). Also a table/desk, multiple... More 

Helpful?
Thank pat n
Austin, Texas
1 review
5 of 5 stars Reviewed October 18, 2015

This hotel has the most amazing staff. Every time I stay here I get welcomed with smiling faces and legitimately happy front desk staff. Love it. Even though the hotel doesn't seem to be updated, it was clean and has a warm atmosphere that was very welcoming.

Helpful?
Thank Barbara J
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

Thank you so much for this review and your kind words. I will be sharing this feedback with staff. We look forward to seeing you again in the future. Tasha Gaston General Manager More 

Cedar Park, Tx
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 14, 2015

If you are going to stay in this hotel, make extra sure that you know its location. The hotel needs better signage. as it is almost impossible to find without GPS. Its off the road behind a set of other businesses. So either pack your GPS or use your streetview map beforehand so you know how to find this place... More 

Helpful?
Thank Cedar_Park_chump
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

Thank you so much for this review. We appreciate all feedback. I am sorry you had a hard time finding us. We hope you choose us again in the future. Tasha Gaston General Manager More 

Kansas City, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 7, 2015

Our group reserved two rooms, one of which was a handicapped room. Regarding the handicapped room, the bedside lamp didn't work and the door to the bathroom was practically falling off. There was some sort of black crud on the walls of the bathroom and there appeared to be dried urine in the corner of the bathroom. The carpeting under... More 

Helpful?
Thank Laura B
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

I would like to apologize about your recent stay. Thank you for your feedback, I will be sharing it with the rest of the staff. We hope you give us another chance in the future to provide a more memorable stay. Tasha Gaston General Manager More 

Orlando, Florida
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 26, 2015

We stopped at this hotel for one night while traveling. It took a bit of time to find the hotel as the google maps app. had trouble locating the road we needed to turn on right. It is right off the highway and you make a right turn and go around behind the Bank of America. It was after 10:30... More 

Helpful?
1 Thank Libradisney
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

I am so sorry you had such a hard time finding our hotel. We appreciate any and all feedback. I will be talking to front desk staff about this incident of not being able to find your original reservation. I hope you choose us again in the future. Tasha Gaston General Manager More 

2 reviews
3 of 5 stars Reviewed June 20, 2015

This is an older Choice hotel, but still decent. Staff was courteous. My room had a strong smell of antiseptic cleaner, and the front desk clerk explained that the room had recently been deep-cleaned and the smell would be from that. He offered to change my room a couple of times, but I decided to keep it. As another reviewer... More 

Helpful?
Thank Steven M
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

The renovation process was supposed to start awhile back. However it has been a slow process somethings have come before furniture unfortunately. I apologize for failing to meet your expectations. We hope you give us another chance in the future. Thank you so much for taking the time to write this review. Tasha Gaston General Manager More 

Loganville, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 22, 2015

This was one of the worst hotels I have ever been to. The building was old and needed some major updates. The person we checked in with was okay, but by no means welcoming. Once we got settled into our less than stellar room (yellowed towels, ripped chair cushion and grimy bathroom tiles), we decided to go check out the... More 

Helpful?
3 Thank Vanessa H
Tasha G, General Manager at Comfort Suites Mesquite, responded to this review

Thank you for taking the time to write this review. I will be speaking to Martin (the front desk agent that was working that day) about his attitude and customer service and the use of his headphones instead of assisting guests. I will also be speaking to the owner and maintenance about the other issues. All feedback is very important... More 

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