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All 19 Mesquite hotels

Holiday Inn Express Mesquite

2.5 of 5 Hotel   |   21850 IH-635, Mesquite, TX 75149
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44%
Ranked #6 of 19 Hotels in Mesquite
A recent review
3 of 5 stars reviewed 4 weeks ago
PvilleTexas Plantersville, Texas
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47 reviews from our community

Traveler rating
    9
    12
    14
    6
    6
See reviews for
17
5
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I normally stay at holiday inns when I travel however this one hotel was absolutely disgusting. The shower curtains were stained the bedsheets did not look like they had been cleaned. I told my daughter not to take off her shoes because the floors had stains and we're just nasty. I understand the hotel may be old but the rooms... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear lanileia, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Plantersville, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night while kids showing poultry at the State Fair of Texas. Was only about 15 minutes from fairgrounds so that was a plus. The room was clean and the TV was great. It had plenty if channels. The elevator is slow and the decor a little dated. The staff was very friendly. Several places close by to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear PvilleTexas, Thank you for taking the time to write your review regarding your recent stay. We are very pleased to note that you were satisfied with most of the facilities and services that we have to offer. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We hope to... More

UK
Top Contributor
67 reviews 67 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 16, 2014

We wanted somewhere quiet out of Vegas but not too far away as we had just arrived from England. Mesquite and the Holiday Inn Express fitted the bill. The bed was comfy and everywhere was very clean. Pool area looked nice but we didn't use it. Breakfast was normal offering which was fine although disposable plates and cutlery. The hotel... More

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1 review
3 of 5 stars Reviewed September 13, 2014

We stayed here for two nights and will NOT be staying at this hotel again, just might spend the few extra dollars at the Hampton. We arrived after midnight and the gentleman working the desk was rather rude, but he was able to get us a room rather quickly. When we went to our room, it was hot, we had... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear A C, Thank you for your recent stay with us and reviewing our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us... More

Blairsville, Pennsylvania
Top Contributor
57 reviews 57 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 28, 2014

We have been traveling for several days and chose this Holiday Inn due to location and cost. It was ok. It was obvious this hotel gets a lot of use. Nothing was horrible is was just ok. If you are traveling thru for a day or two, maybe. Breakfast was a plus with plenty of options which out weighed the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear game227, Thank you for taking the time to review our property. It's nice to hear your positive feedback regarding the hotel location, plenty of breakfast selection and clean rooms. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry... More

San Diego, California
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

Enjoyed our stay at this hotel. The receptionist was friendly. Room was clean. Slept comfortably. Woke up refreshed and hungry. Breakfast was delicious. You must try their cinnamon rolls. I had to eat two. Slow elevator but worth it to stay here.

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Little Rock, Arkansas
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 14, 2014

I recently started staying at HI Ex. because my stays at a couple had really been exceptional. So when I booked this one, I was basing it on prior experiences. This one really needs some updates. The breakfast area area is MUCH smaller that the others at which I have stayed, and the food on the second morning wasn't good... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear bcw8620, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Milan, Italy
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 11, 2014

I arrived late and tired. the guy at the reception was so kind and welcoming that I felt better. he helped with any problem, always with a smile. the room is big, clean, the bed very comfortable. breakfast rich and good. everything was perfect. I'd go back anytime!

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Manhattan, Kansas
1 review
2 of 5 stars Reviewed May 28, 2014

I am not one to complain, but this facility needs improvements. 1. The elevato is extremely small and very slow. 2. While using the west stairs, due to the slow elevator, to go from the 3rd floor to outside, my adult daughter was holding hands with my three year old granddaughter and slid on the turn between the 3rd and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Mesquite, responded to this review

Dear Jerry B, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. I have sent... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

Hotel was clean, well lit and staff was polite and professional. Breakfast was as expected with eggs, sausage/beacon, fruit, cereal, muffins, juices, etc. Parking was a little marginal with 12+ tree trimming service customers parking very big trucks this week. The water pressure was great but shower temperature was only warm. I asked for hotter water and they complied. FYI-... More

Was this review helpful? Yes
Emmanuel C, General Manager at Holiday Inn Express Mesquite, responded to this review

Dear Guest, We thank you for staying with us and for your comments. We truly appreciate the compliments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to... More

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Additional Information about Holiday Inn Express Mesquite

Address: 21850 IH-635, Mesquite, TX 75149
Phone Number:
Location: United States > Texas > Mesquite
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Mesquite 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Mesquite Hotel Mesquite
Holiday Inn Mesquite
Mesquite Holiday Inn

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