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Courtyard by Marriott Mesquite

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2300 Interstate 30, Mesquite, TX 75150
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1 room 1 guest
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Courtyard by Marriott Mesquite
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101 Reviews from our TripAdvisor Community

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Traveler rating
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
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English first
  • All months
    (101)
  • Mar-May only
    (35)
  • Jun-Aug only
    (40)
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Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff were extremely courteous and professional. However my room smelled and felt musty and dirty. The house cleaning staff did a great job, but think the rooms really need to be upgraded including new carpets. I would not stay here again.

Was this review helpful? Yes
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 17, 2015

Our stayed was okay. Customer Services was great and very polite. The hotel really needs renovation. Room did not feel clean to me and the carpet needs better cleaning. I mean for the price that I paid to stay here I would it go to a cheaper hotel and feel the same accommodation. Sorry but did feels as a Marriott... More 

Was this review helpful? Yes
Paige K, Front Office Manager at Courtyard by Marriott Mesquite, responded to this review

Thank you for you kinds words about the great customer service you had received. We all appreciate great comments like that. I apologize that the hotel does not currently meet your standards of a Marriott Hotel. We are happy to share that we will be receiving a renovation starting very soon. With this renovation, we are sure that it will... More 

Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed July 14, 2015

When we check in they did not tell me that the Internet was out for they where update it I had to have internet for my work so we did not find this out unwell after we went to eat and came back and I set down to work when I call them about it they told me that it... More 

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Columbia
Level Contributor
90 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 29, 2015

My room was nice and clean. We bought pizza and gave some to night staff they were so Grateful. I will stay there again. Thank you Marriott. The pool and hor tub is great. The breakfast is very good and yes you have to pay, it is a buffet for 10 bucks.

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andre s, General Manager at Courtyard by Marriott Mesquite, responded to this review

Anthony W, Wow, thanks for the kind words on the saff here! They all appreciate the opportnity to serve our guests and when the guests notice it brightens their day, so thanks again. I hope we have the privelege of having you as a guest again soon! Regards, Andre S. General Manager More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 28, 2015

Customer service was fantastic as always but the hotel was nowhere near Marriott standards. I stay in Marriotts frequently because usually they are reliable especially when traveling for work. This Marriott was rundown at best...in need of major updates and just overall upkeep. Bed was extremely old/uncomfortable, wifi was not working (not okay was there for work), air conditioning unit... More 

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andre s, General Manager at Courtyard by Marriott Mesquite, responded to this review

Kristin M, I appreciate you staying here at the Courtyard Dallas Mesquite. I apologize that the hotel does not currently meet your standards for what you are accustomed in Marriott. We have heard this from our guests and are happy to announce that we will soon be under renovation to guarantee our guests "a new stay" with Courtyard Dallas Mesquite.... More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed June 15, 2015

The atmosphere here is really amazing and the rooms were very clean. Briteny and Taylor at the front desk were such a ray of sunshine with there bubbly personality's. They were very helpful with any questions that we had. We had a lot of laughs! There customer service is wonderful and I hope they are recognized for the amazing job... More 

Was this review helpful? Yes
andre s, Manager at Courtyard by Marriott Mesquite, responded to this review

Shawn P, Thank you for writing the review about the staff here! We take great pride and care in creating a true experience here at Courtyard Dallas Mesquite. I hope you will come back to stay with us again soon! Thanks, Andre S More 

1 review
5 of 5 stars Reviewed June 15, 2015 via mobile

I booked room threw Expedia they over booked my room. Thanks to Taylor Willard and Britney. I received a room. If it was not for them working the front desk I would have left. They were very nice and helpful to me. Thanks lady's

Was this review helpful? Yes
Alison N, General Manager at Courtyard by Marriott Mesquite, responded to this review

Hi Oldtrouble, Thank you for sharing your feedback. I do apologize that there was an issue with your room booking. I understand that can be very frustrating, but I am glad that Taylor and Britney were able to accomodate you. Thank you for staying with us! Regards, Alison Brooks More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015 via mobile

This hotel is so comfortable and the jacuzzi suites are awesome! We stay here a lot and always look forward to seeing Taylor and Britney at the front desk. They are so welcoming and friendly. Their customer service is seriously above and beyond.

Was this review helpful? Yes 1
Alison N, General Manager at Courtyard by Marriott Mesquite, responded to this review

Hi FayeLaneNYC, Thanks for sharing your feedback. I will definitely pass on the positive feedback about Taylor and Britney! We appreciate your business and hope to see you back soon! Regards, Alison Brooks More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 13, 2015 via mobile

We were shocked that this hotel was rated 4/5. This hotel is run down. Carpet did not look clean, a roach crawled out of my towel after a shower, and we noticed multiple instances of poor patch jobs on walls and ceiling. Marriott needs to choose its properties better. We've stayed in 2 courtyards and one springhill in the past... More 

Was this review helpful? Yes
Alison N, General Manager at Courtyard by Marriott Mesquite, responded to this review

Hello Cdsieb, Thank you for sharing your feedback. I am disappointed to learn that your stay was less than satisfactory. I understand your concern about the hotel being an older property and we do plan to address the issue later this year with a complete renovation. I hope that you give us another opportunity to serve you in the future.... More 

Hutto, Texas
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

to stay here. The staff is friendly and helpful. It's always neat and clean and the rooms are very quiet. There was a fussy child in the room next to ours but we only heard the sounds in the hallway. Once in the room, it was a sanctuary. We were told they are getting ready to make some changes and... More 

Was this review helpful? Yes
Alison N, General Manager at Courtyard by Marriott Mesquite, responded to this review

Hi Charlotte, Thank you for sharing your review. It's great to hear you enjoy or friendly staff and clean rooms! We are excited about making the upgrades, and of course we will keep the friendly service! We hope to see you back soon. Regards, Alison Brooks More 

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