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Courtyard by Marriott Mesquite

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2300 Interstate 30, Mesquite, TX 75150
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1 room 1 adult
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Courtyard by Marriott Mesquite
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106 Reviews from our TripAdvisor Community

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AMARILLO, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

They will not tell you that is under construction, AVOID!!! free breakfast offered which is a joke, spouses of workers that came from California usually take over the breakfast area no where to sit, room with a balcony was noisy you will hear the noise off the interstate big time. Over all not going back even after the construction the... More 

Helpful?
Thank AMTravelerTX
Hot Springs, Arkansas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 1, 2016

Renovation going on. Updated rooms promise to be nice but until construction is completed it is a mess. Call the hotel before making reservations to make sure the construction is over before you book. Price is not discounted to compensate for the inconvenience of the construction. Staff is making best of the situation but the upheaval is dominant.

Helpful?
Thank Dorothy C
Paige K, Front Office Manager at Courtyard by Marriott Mesquite, responded to this review

Thank you for your response from your recent stay with us at the Courtyard Dallas Mesquite. I apologize for the current condition of our hotel. As we strive to create the most enjoyable experience for our guests, we have unfortunately fallen short of this. We try to lessen the impact of the guest experience during our renovation period by offering... More 

El Paso, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 25, 2015

Three stars for stay-Five stars for staff The hotel is currently undergoing renovation, but even with all the construction, they do a good job of keeping almost everything clean and clear. Miss Thyme engaged in conversation and made check-in pleasant, asking if there was anything we needed. Since we only intended to stay the night, we didn't need information on... More 

Helpful?
Thank Pedro I C
Barrie, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 11, 2015

we were there the first week of november '15 for a weeklong training seminar. the front desk was very helpful and greeted you everytime you came and went, we didnt eat there, but the room was always clean, i used the exercise room, pool and the hot tub, all were pretty nice and rarely used by anyone the only negative... More 

Helpful?
Thank Ken C
Paige K, Front Office Manager at Courtyard by Marriott Mesquite, responded to this review

Thank you so much for your kind comments about my staff as we strive to be the best and provide exceptional customer service! As you noted, we have begun our renovation process and we are so excited for the changes that are coming to the Courtyard-Dallas Mesquite! Our entire property will be receiving a rejuvenated style and décor in both... More 

Grand Forks, North Dakota
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed September 13, 2015

The hotel has a great location being located off a major interstate and right to Celebration Station. However, when my girlfriend and I arrived in our room for the first time we found a dirty plate that was stashed behind the air conditioner from the previous guest. This was just gross. In reaction to this, the front desk told us... More 

Helpful?
Thank Jack B
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 14, 2015

The staff were extremely courteous and professional. However my room smelled and felt musty and dirty. The house cleaning staff did a great job, but think the rooms really need to be upgraded including new carpets. I would not stay here again.

Helpful?
Thank Meginaustin
Paige K, Front Office Manager at Courtyard by Marriott Mesquite, responded to this review

Valued Guest, Thank you for your feedback from your stay at the Courtyard Dallas Mesquite. We have heard back from our guests on the condition of the hotel. We are happy to announce that we will be receiving a renovation over the entire property with a hard set date of October 26th! I apologize for the hotel's current appearance, but... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 16, 2015 via mobile

Our stayed was okay. Customer Services was great and very polite. The hotel really needs renovation. Room did not feel clean to me and the carpet needs better cleaning. I mean for the price that I paid to stay here I would it go to a cheaper hotel and feel the same accommodation. Sorry but did feels as a Marriott... More 

Helpful?
Thank Asafata123
Paige K, Front Office Manager at Courtyard by Marriott Mesquite, responded to this review

Thank you for you kinds words about the great customer service you had received. We all appreciate great comments like that. I apologize that the hotel does not currently meet your standards of a Marriott Hotel. We are happy to share that we will be receiving a renovation starting very soon. With this renovation, we are sure that it will... More 

Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed July 14, 2015 via mobile

When we check in they did not tell me that the Internet was out for they where update it I had to have internet for my work so we did not find this out unwell after we went to eat and came back and I set down to work when I call them about it they told me that it... More 

Helpful?
Thank Randy V
Columbia
Level Contributor
92 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

My room was nice and clean. We bought pizza and gave some to night staff they were so Grateful. I will stay there again. Thank you Marriott. The pool and hor tub is great. The breakfast is very good and yes you have to pay, it is a buffet for 10 bucks.

Helpful?
Thank Anthony W
andre s, General Manager at Courtyard by Marriott Mesquite, responded to this review

Anthony W, Wow, thanks for the kind words on the saff here! They all appreciate the opportnity to serve our guests and when the guests notice it brightens their day, so thanks again. I hope we have the privelege of having you as a guest again soon! Regards, Andre S. General Manager More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 28, 2015

Customer service was fantastic as always but the hotel was nowhere near Marriott standards. I stay in Marriotts frequently because usually they are reliable especially when traveling for work. This Marriott was rundown at best...in need of major updates and just overall upkeep. Bed was extremely old/uncomfortable, wifi was not working (not okay was there for work), air conditioning unit... More 

Helpful?
Thank Kristin M
andre s, General Manager at Courtyard by Marriott Mesquite, responded to this review

Kristin M, I appreciate you staying here at the Courtyard Dallas Mesquite. I apologize that the hotel does not currently meet your standards for what you are accustomed in Marriott. We have heard this from our guests and are happy to announce that we will soon be under renovation to guarantee our guests "a new stay" with Courtyard Dallas Mesquite.... More 

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