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Hotel-Restaurant Schwanen

4.0 of 5 Bei der Martinskirche 10, 72555 Metzingen, Baden-Wurttemberg, Germany
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Certificate of Excellence 2014
Hotel-Restaurant Schwanen
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Hotel-Restaurant Schwanen
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115 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Germany, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

For a 4 star hotel, I expect that they remove spiders, bugs, cockroaches etc. Don't know about the latter, but spiders are just everywhere and they are huge. After I asked the team to remove it, they laughed at me and said "it's just the season". One spider was in my room (a "small" one, just about 4 cm in... More

Was this review helpful? Yes
SchwanenMetzingen, Geschäftsführer at Hotel-Restaurant Schwanen, responded to this review

Dear La G, it is with deep regret that you couldn't enjoy your stay with us. The message about the spides sounded shocking and you are absolutely right that even though there are not dangerous ones here, if they make their way into a hotel room, they have to be removed by housekeeping. I can assure you, that we never... More

Bilthoven, The Netherlands
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 22, 2014

For more than 25 years we annually enjoy staying for a long weekend in Metzingen, Southern Germany, a nice village originally well known since the Hugo Boss factory store is located there, but nowadays mostly known because it has become a large outlet center city. Hotel Schwanen is an incredibly nice family owned and operated hotel located at the churchyard... More

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11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 17, 2014

Hotel 3 min walk from the outlet city, staff friendly, nice reception and nice setting. Room has the strangest odour ever, it actually stinked! We couldnt sleep well from the smell and the heat, as there's no AC. For 176€ per night that was too expensive, only advantage was finding the bed in 5 min away after long day of... More

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Kettering, United Kingdom
Top Contributor
52 reviews 52 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

The hotel room was very nice. Bathroom facilities were good. Plenty of plug sockets to charge your phone and free wifi. (You have to go down and get a voucher from reception) the down side to my room was that I was above the dining garden area, and people smoking was coming through my window. It was so hot, I... More

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SchwanenMetzingen, Owner at Hotel-Restaurant Schwanen, responded to this review

Dear Lucy, thank your for your feedback and your professional criticism. We do apologise for the fruit flies, it has got nothing to do with hygiene, it is just the combination of fresh fruit and warm temperatures in the breakfast area. We ensure 100% freshly cut and prepared food on a daily basis with accurate cooling. We have spotted the... More

Stevensville, Mi
1 review
4 of 5 stars Reviewed July 19, 2014

I stayed there 3 nights on the occasion of visiting my sister and family. It is the best hotel in Metzingen and overall I was very satisfied. I had a real problem getting and staying on line with my Ipad, which was irritating, and the staff was not always able to help me. I think the breakfast buffet is excellent... More

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SchwanenMetzingen, Owner at Hotel-Restaurant Schwanen, responded to this review

Dear guest, great to hear you enjoyed your overall stay. We do apologize for inconviniences with your ipad connection, and guarantee you that we will be working on this problem. We're looking forward to hosting for you again on your next family visit. Best regards, Tim Wetzel More

Leuven, Belgium
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014

Not to be missed Food more than excellent, service great and the atmosphere incredible. We visit the restaurant just after our honeymoon and we were made feel very special by the staff. Treat yourself next time you wonder where to eat out.

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SchwanenMetzingen, Manager at Hotel-Restaurant Schwanen, responded to this review

Dear Moritz, what great feedback! We are very happy that we were able to make you feel at home. We will obviously forward your compliments to our staff as well, we are always grateful for such motivational words. Many thanks and best regards, family Wetzel More

14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 21, 2014

We stayed here for 1 night. Location is very close to the OutletCity. Parking is €8/day. Exterior of the hotel is nice. Our room was clean but very small and it was strangely arranged, modernly designed but hardly to accept. As you open the door an open bathroom will be at your entry, with a see through shower (which was... More

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Paris, France
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 10, 2014

Let's start on what's good: - location is very central - coffee is offered at front desk with little croissants - rooms are clean - all rooms have wifi and TV What should be improved: - when they say "small" they are not kidding, it is very small. Especially for German standards, I was quite surprised. - once they mixed... More

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Singapore, Singapore
Top Contributor
93 reviews 93 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here due to the Metzingen Outlet. It's about 5 mins walk to reach the fringe of the outlet. The staff here are very friendly and helpful. They were patience in listening and answering your qeuries. Rooms were modern and clean. My room's design is unique. When you open the room door, you will access the toilet area first.... More

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SchwanenMetzingen, Owner at Hotel-Restaurant Schwanen, responded to this review

Dear madam, thank you for you thorough assessment of out hotel and the positive feedback! We are glad you enjoyed your stay with us overall and hope to regain you as a guest in future. Due to the fact that we have expanded over time, no room looks like another in our hotel, and our reception team will gladly explain... More

Taipei, Taiwan
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 29, 2013

One of the very good location and spotless clean hotel are the key points which make it worth to stay at this hotel.The cuisine at the restaurant is delicious and flavorful.I especially would like to mention about the spontaneous cleanliness of the room provided, will visit again for sure. Thanks for the great service too.

Was this review helpful? Yes
SchwanenMetzingen, Owner at Hotel-Restaurant Schwanen, responded to this review

Dear guest, thank you very much for your kind response. We are glad we were able to live up to your expectations and hope to positively surprise you accordingly on your next stay. Best regards, Tim Wetzel More

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Additional Information about Hotel-Restaurant Schwanen

Address: Bei der Martinskirche 10, 72555 Metzingen, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Metzingen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel-Restaurant Schwanen 4*
Number of rooms: 72
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Also Known As:
Schwanen Hotel Metzingen

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