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Hotel Des Deux Domaines

Certificate of Excellence
Belle Plagne, Macot-la-Plagne, Aime, France
Hotel Des Deux Domaines
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175 reviews from our community

Traveler rating
    111
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    18
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
80 reviews 80 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 6, 2015 via mobile

This is my third stay with esprit ski - but first in belle plagne - the food at the meribel chalet was good so expected the same at their flagship hotel - to say it is bad is an understatement - it is so inept that it beggars belief they call themself a 4 star hotel - the food is... More 

Was this review helpful? Yes 2
Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

We are genuinely sorry to learn that your experience with us this year may prevent you from rebooking another Esprit holiday. We shall look into the issues regarding the standard of food and appreciate your feedback. Nonetheless, we are grateful for your positive comments on the property and our child care service. More 

Edinburgh
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 25, 2015

We were a snowboarding couple traveling with a 3 year old on 15th March 2015 with Esprit Ski. The Deux Domaines is a great hotel located in Belle Plagne which is towards the Les Arcs side of the La Plagne area. The hotel has 12 floors and is set into the hillside on the main road into the village. The... More 

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 24, 2015

We really enjoyed it here. The meals were lovely, very relaxing, and well served. when we showed interest in other ski areas the staff were able to help us out with a few places to visit and enjoy lunches. The spa area was great and suited Everyone no matter the age. Staff went out of there way to make us... More 

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Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

We're pleased to learn that you had a fantastic time and appreciated the attention to detail and friendly service that our team provide. We'd be delighted to look after you again. More 

Bradford, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 15, 2015

We flew into Chambery. The set up at the airport was very efficient by Esprit. 2 hour comfortable bus ride to the hotel. The return experience at Chambery airport was awful. The airport is tiny, with woeful facilities for such a large number of flights in such a short time. On the bus, you are able to buy lift passes... More 

Was this review helpful? Yes 7
Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

Thank you for complimenting our manager, Becky, and for rating our customer service so highly. We're delighted that you discovered the benefits of our comprehensive child care service, and would recommend that other parents consider booking it in advance. Your review will be very helpful to other parents planning to take a ski holiday with us, and we welcome your... More 

Cardiff
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

We had our first family ski holiday here in March. We flew from Gatwick with Titan airways which meant we arrived at the hotel at lunchtime and had plenty of time to collect our skis and become familiar with the hotel and the local area. I have to start by mentioning the staff- they were out of this world. We... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 12, 2015 via mobile

Good points - nice location - staff all great , very helpful Friendly and eager to please - rooms ( very small) but modern and bright Bad points - family cannot eat together ???? Our 2 year old was expected to eat at 5 pm amongst a rabble of children all squashed into separate room, and we were expected to... More 

Was this review helpful? Yes 4
Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

We're so sorry that you were disappointed with your stay. It is clear, both on our website and in our brochure, that children under 13 are served a separate evening meal from older children and adults, so if you had expected to eat as a family, we can understand that this would not have suited you personally. Parents welcome the... More 

Surrey
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 10, 2015

Just back from a week at this hotel. The only reason it hasn't got an excellent is the food & the ESF Instructor. we are foodies and last year in Gressoney italy Esprit the food was superb. This year it didn't get there.......it was superbly presented but could have been better. Hotel, staff, facilities & people all brilliant. Friday and... More 

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Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

We're sorry that you found that the food in the hotel was not as superb as you had been served last year in Gressoney. We do strive to train our staff every season to offer a consistent high standard, although it's correct that chefs may change from season to season. It's a great shame that your daughter's ESF instructor was... More 

Wales, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 9, 2015

This was our first skiing holiday with our toddlers and the nursery staff were excellent. Particular mention goes to Rebecca, Michael and Max who were all superb. Becky the hotel manager leads from the front and seems to run a very tight ship. The bar and waiting staff were excellent. The hotel itself is modern, well equipped, and has a... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

Our friends had recommended this ski holiday to us and we had our first year there in March 2015 and had an amazing time. The children were so well catered for and cared for and the fact that the food and accommodation and skiing was fantastic was just magical. The staff were very well trained, everything that we asked for... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Hotel Des Deux Domaines, responded to this review

We are so glad to learn that you were able to really relax and enjoy your skiing, in the knowledge that your children were so well cared for. Thank you very much for sharing your experience and for recommending Esprit to other parents. We'd love to welcome you all back again next year. More 

St.Albans England
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

We flew Titan from Gatwick. The check in took 45 minutes however the early departure meant an arrival in resort at 12.30pm. We had room 409 which is inter connecting. The main door leads into a room with a sofa bed which is about 2/3 of a normal bed size. Rather than have our 3 & 4 year olds fighting... More 

Was this review helpful? Yes 2
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