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Hotel Terra Nova

Certificate of Excellence
Plagne Centre, 73210 Macot-la-Plagne, Aime, France
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1 room 1 adult
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Hotel Terra Nova
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388 Reviews from our TripAdvisor Community

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wales
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As from the previous reviews the hotel is in a great location for ski in ski out, as you leave the rear doors of the hotel you are on the green run to lift for the nursery area, the lift for direct access to the rest of the ski resorts of bellcote and bell plagne. You can ski down the... More 

Helpful?
Thank gazbWales
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel in the center. If all members of the family are skiing it's great, because to get out by foot is icy and there's a little hill. For stoller its hard. The room are very small for parents and 3 children with no double bed but only two bed they put together. For couple +1 it is good. Stuff is... More 

Helpful?
Thank Nogakl
bude
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Recently stayed here with my husband and out 13month old son. All staff friendly and helpful. Fantastic ski in ski out location with ski hire shop in the bottom of the hotel. Need a padlock for ski lock up but they do sell them in the shop if you forget! Room was ready on arrival of 4pm was concerned as... More 

Helpful?
Thank laura c
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Laura, I thank you for the review about your stay in the hotel! I am glad that you enjoyed your family stay and the location of Terra Nova Hotel. Hope to welcome you again during your next stay in La Plagne! Enjoy 10% OFF on your next stay if you book on our website: hotels-altitude.com Mr Stéphane GUICHET PITHON,... More 

Nottingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Have to say this hotel with our Crystal Ski package was excellent value for money. The hotel is in a great location with direct access to the piste. The views from the restaurant are spectacular and food choice was really good, there was as much as you could eat, the cheese board in the evening was a particular favourite of... More 

Helpful?
Thank Paulwinter2297
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Paul, Thank you for your review about Terra Nova Hotel! It is really nice to see that you liked your stay in the hotel! I am taking notes of your comments about Wi-Fi in order to improve customer experience. Hope to welcome you again during your next stay in La Plagne! Enjoy 10% OFF on your next stay if... More 

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have just returned from a weeks stay in the Hotel Terra Nova (the second time that I have stayed here) and I have to say that yet again it didn't disappoint. From the welcome you receive from the front of house staff, to the excellent choice of food and service to the warm good sized rooms - I really... More 

Helpful?
1 Thank Lisa B
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Hello Lisa, Thank you for your comment about Terra Nova Hotel and a special thank for your loyalty! It is really nice to see that you enjoyed your second stay in the hotel. I will transmit all of this to my staff and my cooks. Hope to welcome you again during your next stay in La Plagne! Enjoy 10% OFF... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I found this hotel to be great value. Rooms are a decent size and clean. I stayed here last year as well, in a family room, which was fine for three adult sized people. This year in a twin room which was a little smaller, but still spacious. Staff in the restaurant, bar and reception are very friendly and helpful.... More 

Helpful?
Thank MJSV8
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Guest, Thank you for your comment about our hotel and a special thanks for your loyalty! I am glad to read that you enjoyed your stay in the hotel for this second time! Hope to welcome you again during your next stay in La Plagne! Enjoy 10% OFF on your next stay if you book on our website: hotels-altitude.com... More 

UK
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in 2015 which made us want to go back this year. Stayed here week commencing 23rd Jan. Our first impressions were of the ski hire downstairs which we arrived early and got all our kit with no hassle. Our first night at dinner looked worrying when we looked at the menu for the children. But then we... More 

Helpful?
Thank jacktarUK
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Jack, Thank you for the time you took to write this review about Terra Nova Hotel! It is nice to read that you liked your family stay in our hotel! I will transmit you comments to my staff and especially to Manon. I am taking note of your comments, especially about the menu and the food! Thank you! Hope... More 

Dublin, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent the last week of January 2016 here. Please bear in mind that this is a three star hotel and that is what you get when booking in here.We arrived late in the evening but there was still a selection of hot and cold food waiting for us. We had half board and a €150 credit per visitor to... More 

Helpful?
Thank justin311
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Justin, Thank you for your good review about our hotel. It will really help futures guests to make up their minds about coming or not coming in our hotel! I am also really glad to read that you loved your stay and our hotel, especially the location, which is, indeed, really enjoyable for skiing. We are taking your comments... More 

Truro, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent! An around great experience. Food was excellent, the room was warm and clean, the staff friendly and helpful. The resort had plenty of skiing and the lift system coped very well with minimum queuing. Will return next year!

Review collected in partnership with this hotel

Helpful?
Thank horsecobbler
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Guest, Thank you for the time you took to write a review about our hotel. I am really glad to read that you liked your stay from the food, to the rooms, the staff and the resort! Hope to welcome you again during your next stay in La Plagne! Enjoy 10% OFF on your next stay if you book... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

could have been a nice holiday but along with many others my child who is 5 contracted staphylococcus infection which caused diarrhoea and vomiting followed by infection of his legs and knee joints. ended up in hospital for 4 days. still not better now. clearly there are issuess with hygeine. i was told 30 others had same problem. i spoke... More 

Helpful?
3 Thank steven s
Hotel-Manager-IMH, Directeur général at Hotel Terra Nova, responded to this review

Dear Mr Sadl Er, I am sincerely sorry about what happened to your child during your stay. Believe me we were very worried and the team mobilized to support you and help. You went to the hospital on Thursday with a supported by the tour operator. The next day, on request, we shipped your luggage by taxi for maximum comfort... More 

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