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Chalets des Alpages

La Plagne Soleil, 73210 Macot-la-Plagne, Aime, France
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Chalets des Alpages
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A recent review
4 of 5 stars Reviewed April 21, 2015
carolinesteiner Alton, United Kingdom
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Alton, United Kingdom
2 reviews
4 of 5 stars Reviewed April 21, 2015

We stayed here for the week of Easter with our three children aged 12,11 and 9. We took an apartment for 8 so that no one had to sleep in the living area and this worked well. We had two double bedrooms and a bunkbed - so everyone had their own space. Plagne Soleil is quiet and great for families... More 

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Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

Having had a fantastic journey through France and driven non stop through the night we arrived at reception early. The receptionist was very pleasant and helpful and we were allowed into our accommodation early . Our Chalet Number 21 was clean and tidy. A toilet seat, which had broken during the previous occupants' stay was promptly replaced by the maintenance... More 

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Daer guest, Tthank you for your review. You will be pleased to know that the outside steps are being entirely redone this summer season. They have been very tricky to manoeuver in the past and the local community has decided that something should be done. So please do come back and stay with us again next year! Regards, More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

Okay, the chalet, no.118 in the Plagne Village section was a little worn around the edges, but that said we thought that it was very good value. It wasn't quite ski-in ski-out, but pretty close. We were just 50 yards from the nearest shops and bars as well as the excellent recycling facilities. I would like to praise the lovely... More 

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Daer guest, Many thanks for your review. Your praises for the staff shall be passed on. After a very busy season, they have remained professional & highly efficient until the end. With best regards, More 

Bedford, United Kingdom
1 review
4 of 5 stars Reviewed March 7, 2015

Great accommodation for students! We were even given an upgrade to a bigger apartment. The staff went out of their way to make us feel welcome; helping with ski hire and giving us raclette cooking tools.

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear guest, Many thanks for your review. We are very pleased to read that you enjoyed your stay. Our staff work very hard to ensure that all guests are happy during their stay. Your praises shall be passed on. Best regards, More 

Macot-la-Plagne, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

We booked a 4 bed apartment with 2 bathrooms and got 5 bedrooms with 4 bathrooms - 3 ensuite. So, delighted with plenty of space - also well equipped compared to my previous experiences of french self catering. Slight problems getting there as we were dropped at reception which was in the next village - a Neilson rep problem rather... More 

Was this review helpful? Yes 1
ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear Guest, Thank you for your review. We are delighted that you enjoyed your stay in the chalets. Your praises and thanks (for returning your glasses!) shall be passed on to the staff. Best regards, More 

Winchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

We had a brilliant time (23-29th Jan)in one of the 3 bed 8 person chalets, managed by Madame Vacances, just below La Plagne 1800. The chalet was clean and warm with good size bedrooms. We had two bathrooms, one with shower and one with bath. Hot water was always available. Kitchen was well equipped complete with coffee maker and had... More 

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear Sir/Madam, Many thanks for your review. We are very pleased that you found the chalet to your liking, clean, comfortable and well equiped. Your comments have been noted and passed on to our team in order to improve customer care in the future. Best regards, More 

Winchester, United Kingdom
1 review
4 of 5 stars Reviewed February 3, 2015

We stayed in Madame Vacances -Chalets de Crete Cote from 19-30th Jan 2015. These chalets are located shortly before you arrive at LaPlagne 1800,on a small development of similar chalets/apartments. It is, therefore, quieter than the main resort area with no other facilities-but we knew this when we booked and was partly why we booked here. There is a regular... More 

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear Sir/Madam, Thank you for your reveiw of the chalet. We are very pleased that the hard efforts of our staff have been rewarded and that you found the chalet to be comfortable and of the standard that we aim to provide. The chalets are indeed located slighly out of the way but this is definately part of their charm,... More 

Poitou-Charentes, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 31, 2015

We stayed for a week from January 10th 2015. 2 adults, 2 teenagers and 2 under 10s. The apartment is a good size, plenty of room for a family, but it's condition was awful. Chalet 304 Very dirty on arrival, floors, pillows and especially bathrooms. There was a cereal bowl under the toilet evacuation to catch drips,the shower curtains were... More 

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ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear Sir/Madam, We are very sorry to read about the inconvenient start to your holiday. Upon arrival, the reception staff inform clients that should there be any issues at all with the accommodation (cleaning, damage, breakage) - to report it to reception immediately so that a member of staff can intervene. . We strive to ensure that all accommodation is... More 

Wiltshire, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 22, 2015

I always make a point of reading trip advisor before booking any trip and find the feedback very useful. However, I've been guilty in the past of dismissing the odd negative review as I've always thought that maybe more people would be inclined to post if they'd had a bad experience than a good one. Upon returning from my New... More 

Was this review helpful? Yes 6
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 22, 2015

We booked the Chalet last year, staying from the 27th December until 3rd of January 2015. As you can imagine, staying over this period was not cheap. In total there were 8 of us (four couples). 4 couples meant we booked a Four bedroom chalet and paid for such. On arrival after a long journey we were told by reception... More 

Was this review helpful? Yes 6
ServiceClientele, Responsable relations clients at Chalets des Alpages, responded to this review

Dear Sir/Madam, Thank you for taking the time to review the residence. We are very sorry to read that the chalet was not up to the standard of comfort that we aim to provide. Whilst we appreciate that finding missing items in the kitchen is inconvenient, all items are available at the reception and can be replaced or fixed by... More 

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