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Chalet Marie

Rue des Traineaux, 74110 Avoriaz, Morzine, France
Chalet Marie
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9 reviews from our community

Traveler rating
    4
    1
    2
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2014

My husband and I booked a last minute ski holiday and were amazingly lucky to find a room vacant at Chalet Marie. We had a fantastic week, helped by having amazing weather and pretty good snow still - for mid Aoril! Chalet Marie is a really pretty chalet and in such a good location, on the slopes and near to... More 

Was this review helpful? Yes 2
Woodbridge
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2013

stayed Feb half term. the chalet was in a fantastic position. our room was clean with lovely thick towels etc. the food was excellent and the two ski hosts (john and Ellie)were fantastic. highly reccomended.

Was this review helpful? Yes 2
Top Contributor
100 reviews 100 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 1, 2013

We stayed in the Chalet Marie in March 2013. I cannot praise the chalet host team of Ellie and John enough. They worked as team and went the extra mile to make the guests feel welcome and very well catered for and looked after. The food was excellent, one small comment is the Skitotal approach to one of the French... More 

Was this review helpful? Yes 4
Nottingham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 30, 2012

Stayed over Xmas 2012. Very disappointed with overall standard. The chalet hosts (John and Ellie) were outstandingly good as was the food, but the quality of the chalet was poor. Things we thought inadequate considering the "premium" billing: bed very short and had bed end so a six foot guest could not stretch out. Pillows terrible. Furniture flimsy in bedrooms... More 

Was this review helpful? Yes 4
EspritHolidays, Manager at Chalet Marie, responded to this review

Our Platinum chalets are chosen from our portfolio on the basis of guest comments and Senior Management reviews, so it is disappointing that this reviewer does not feel that the Chalet Marie was befitting of this rating. Our Platinum properties are chosen for their superb location, high standard of accommodation, stylish bathrooms and the range of facilities the property offers.... More 

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2012

We paid for a Platinum Chalet are were very disapointed at the standard of this Chalet even the Staff and the Resort Manager from Ski Total agreed that this was not and should never be a Platinum Chalet . We had no keys for any of our rooms ,our bedroom was off the lounge and we had guests coming in... More 

Was this review helpful? Yes 2
EspritHolidays, Manager at Chalet Marie, responded to this review

The issues raised by this guest were the subject of a letter of complaint sent to our UK office, to which our Guest Relations department has fully responded. During this guest's stay in March 2012 we did not receive any other complaints and several guests stated that they would be happy to return to Chalet Marie. Ski Total would encourage... More 

Tring, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2012

Accommodation for most of my skiing holidays has been in luxury 5 star hotels and I decided to try a chalet holiday having had some good reports from friends. So I was a little concerned to read the previous average reports on this chalet. I have no idea why these reports were written, but my experience holidaying at this chalet... More 

Was this review helpful? Yes 2
Southampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2012

I stayed at Chalet Marie in March this year and have to say that it was a thoroughly enjoyable experience. The chalet hosts couldn't have been more welcoming and helpful. The chalet itself is a delight - traditional wood and a stunning view from the balcony on the top floor. The location is great - ski in ski out, a... More 

Was this review helpful? Yes 1
United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 23, 2012

I have just come back from a weeks stay at ‘Platinum’ Chalet Marie. I was part of a group of 13 friends and really looking forward to top class food, luxury toiletries and a really comfortable stay. Chalet Marie is superbly placed on the piste, however what spoilt my stay was the lack of adequate seating, broken boot warmer, broken... More 

Was this review helpful? Yes 3
EspritHolidays, UK Head Office at Chalet Marie, responded to this review

Chalet Marie now has new sofas for guests' comfort and Ski Total is ensuring that other maintenance matters are dealt with promptly and satisfactorily. Our Platinum chalets are selected on the basis of our guests' comments and our Managers' reviews and are regarded as our best properties for one or more of the following reasons:location, accommodation standard and extra facilities... More 

Isle of Man
Top Contributor
82 reviews 82 reviews
39 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 23, 2012

before looking at the nitty gritty, this is a good chalet and I would happily stay there again. It is not however the "platinum" deal it was advertised as and the holiday company senior mamangers who badged it as such should hang their heads in shame (or start actually visiting their properties). The location is great with skiing right to... More 

Was this review helpful? Yes 4
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