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Chateau d'Isenbourg

Rue de Pfaffenheim, 68250 Rouffach, France
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Chateau d'Isenbourg
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Chateau d'Isenbourg
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246 reviews from our community

Traveler rating
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    38
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    4
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150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chateau d'Isenbourg
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yelverton
Top Contributor
66 reviews 66 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 19, 2014

The external appearance and the gardens of this hotel are the best thing about it.Internally the hotel is very dated and could do with good clean.The carpets throughout are stained and the bathrooms are small and very dated.The evening meal was average and very slowly served and we had to ask them to hurry the service up as nearly three... More 

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear Madam, dear Sir, First of all I would like to thank you for taking the time to share your comment on TripAdvisor regarding your recent stay at Château d’Isenbourg. I am pleased to know that you enjoyed the exterior of the castle, especially the garden. But it is always disappointing for us to learn when one of our guests... More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

The hotel sits on a hill-top overlooking the rooftops of Rouffach and the vineyards of the Alsace. Across the valley on a clear day you can see the Black Forest in Germany. It's a quiet spot with lawns and terraces to enjoy the views. The staff are very friendly and courteous and we had a really excellent meal in the... More 

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear Romanoff57, Thank you for taking the time to write about your experience on TripAdvisor. Your description of our hotel and atmosphere match exactly the reality. Feedback such as yours, makes us very happy and motivates the entire Château d’Isenbourg team to make every guest’s stay an unforgettable one. We are already looking forward to your next visit. King regards, More 

the Netherlands
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2014

The location is great, surroundings are beautiful. This could be the ideal place for a overnight stay when traveling from north to south Europe. Quick access to the motorways, easy and free parking, very silent, great food and brilliant wines. Very nice and friendly staff with excellent language skills, fast wifi included. Sitting in the jacuzzi overlooking the winefields is... More 

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear customer, First of all, please let me thank you for taking the time to share your comments on TripAdvisor further to your stay amongst us. I am delighted to read that you enjoyed the facilities offered by the Château d’Isenbourg, particularly the easy access to the hotel, the free parkings, the quality of the food and wines served at... More 

Montagnola, Switzerland
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 18, 2014

The location is idyllic with beautiful far reaching views over the valley. The hotel is beautiful and the rooms generously proportioned and beautifully decorated. The hotel has two pools, one inside and the other outside. Given its inclusion in the Small Luxury Hotels category, our expectations were the same as for other hotels with the same group. However, the biggest... More 

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear Rossella T, Thank you for taking the time to review your visit to the Château d’Isenbourg and share your feedback with us. I am thrilled to know that you enjoyed the hotel and especially your beautifully appointed room. The surroundings of the castle is certainly the main asset of our establishment with panoramic views on the wineyard and the... More 

Parkland, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 24, 2014

The hotel is located in a nice and quiet area near Colmar. Its's very charming from the outside and staff is nice and friendly. Problem is when you go to your room and expect a little more from what you pay for. The carpet is very old, the TV is too small and when you shower, which is inside the... More 

Was this review helpful? Yes 2
Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear Denise C, Thank you for your review on TripAdvisor. I am disappointed to read that our hotel and restaurant did not match your expectations. We acknowledge some things have to be renovated, but we are not alone to take the decisions, as we belong to a group. We sincerely regret that the service and the beautiful surroundings of the... More 

Zurich, Switzerland
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed at the castle for a romantic weekend. The rooms are beautiful and decoration is well thought out, although bathroom is relatively old and could do with a more modern set up. The view from the room is amazing. The castle is on top of the hill, with a view on the vineyards and village. Definitely try the dinner... More 

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear Customer, Thank you very much for choosing our hotel The Château d’Isenbourg and for sharing your experience on TripAdvisor. I am delighted to see that you enjoyed the magnificent view from your room and that your appreciated it’s decoration. Our restaurant Les Tommeries serves a gastronomic cuisine with delightful flavours. I hope that you will visit us again soon... More 

San Francisco, California
Top Contributor
91 reviews 91 reviews
61 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed December 4, 2013

This hotel is worth a detour and a splurge. The view from the room was a highlight. There is a pleasant garden in back and a superb restaurant. The typical village of Rouffach is worth the visit and this is a good base to visit other wine villages.

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Chateaux_hotels_gef, Directeur général at Chateau d'Isenbourg, responded to this review

Dear customer, First of all I would like to thank you so much for taking the time to share your excellent comments on TripAdvisor regarding your recent stay at the château d’Isenbourg. We were delighted to read that you found our hotel to be the perfect Getaway to visit the alsacien wine route and that you were able to experience... More 

Roseland, New Jersey
Top Contributor
422 reviews 422 reviews
49 hotel reviews
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed November 21, 2013

Chateau d'Isenbourg towers on a hill over the small typical Alsatian village of Rouffach, which is quite charming in its own right. Easily discernible from Route 83 as you approach, day and night. and a weave thru town from the highway back to the top of the hill. Nice views from there. The staff was very friendly and accommodating; the... More 

Was this review helpful? Yes 1
Gothenburg, Sweden
Top Contributor
78 reviews 78 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 20, 2013

We had to wait for check-in for more than 1 hour even though it was 14:30 at arrival. Once in the room we recognized that it was faced as mentioned towards some small wine yard and the black forest, but also towards the heavy traffic highway, this was not mentioned on the internet. The bath room is very small and... More 

Was this review helpful? Yes 3
Zoetermeer, The Netherlands
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 13, 2013

It was just for two nights that I stayed in this hotel and I have good memories there. The view from the terrace is great, you can see the snowy peaks of the Alps. In the back you can sit in the pleasant garden and watch the vineyards on the hills. The rooms are a bit outdated but alas, this... More 

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