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Holiday Inn Resort(R) Baruna Bali

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Jalan Wana Segara 33 | South Kuta, Tuban, Bali 80361, Indonesia
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Holiday Inn Resort(R) Baruna Bali
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Holiday Inn Resort(R) Baruna Bali
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1,038 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
  • All months
    (1038)
  • Mar-May only
    (274)
  • Jun-Aug only
    (268)
  • Sep-Nov only
    (287)
  • Dec-Feb only
    (209)
All months
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed twice now, once with our children and as a couple in a group. It hasn't disappointed us yet. Great food, great pool amazing staff, clean rooms! Awesome theme nights, great transport. Has a little shop for beavies, eats and bits. Internet area, gelato shop etc! Just awesome!!! Pool bar is hard to tear yourself away from! Just... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We've only been back a day and a half and already the staff at the Holiday Inn have reminded us why we love coming back! We arrived yesterday afternoon and upon entering our rooms we were a little disappointed at their location. Placed at the far back corner of the hotel, although quiet, we felt a little 'out of the... More 

Was this review helpful? Yes 3
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Amanda L, Thank you for the review, A warm welcome back to you and family, great to know that you are back and already enjoying the hospitality that have made you love coming back to stay with us. Look forward to catching up with you during your stay. Kind regards, Erlangga F Resort Manager More 

Cape Town Central, South Africa
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled alone so this is not negative criticism but the hotel is definitely geared towards and a fantastic hotel for families. This was my first time in Bali and true to the statements of friends who have been to Bali before, the staff are amazing and very helpful and always smiling unlike most countries I travel too. As a... More 

Was this review helpful? Yes
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Leon L, Thank you for your review and feedback given from your previous stay experience, It is great to know that you enjoyed the strategic location of our hotel that enabled you to explore the area with the pathway along the beach. And we truly value your feedback for our improvement in the future, we apologize for the size... More 

Darwin, Northern Territory, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed 1 night in the Junior Suite Garden View 2 Adults & 2 Children there was plenty of room for the 4 of us. The hotel is very clean and the Staff very friendly we all enjoyed Breakfast a great selection for everyone. Would recommend to anyone looking for accommodation in the Tuban area.

Was this review helpful? Yes 1
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Nadine L, Thank you for the lovely review of our resort and for choosing to stay at our hotel on your recent visit to Bali, We are glad to know that you liked the cleanliness in our resort and the selection of breakfast we provide is up to your expectation. And thank you once again for your commendations towards... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed as a young family for 7 nights in a one bedroom apartment. Our stay was just perfect right through from check in to check out. The room was clean, well laid out and very big. The pool area was clean, not too busy and perfectly positioned with the bales. We were able to get a bale everyday which... More 

Was this review helpful? Yes 2
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear mkr77, It is always great to hear from a satisfied guest such as yourself, we are happy to know that we have lived up to your expectation through out your stay from check in until check out. And thank you for your compliments towards our team member, it really means a lot for our motivation to maintain our high... More 

Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want a decent family hotel with beach access and be close to Kuta and Waterbom Park, this is it. Rooms are big and clean, food and massages are very reasonably priced. Pool is not that big but activities like water volleyball and basketball made it really fun. We had some technical issues with the room and the customer... More 

Was this review helpful? Yes 1
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear eqsin, It is always a pleasure for us to hear from satisfied guests like yourself and we are pleased to hear that you were happy with the effective customer service recovery given by our team. And we are glad to know that you liked our hotel strategic location, the room and the resort facilities we have, and also great... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

They tried, they really did. Special occasion for us and offered free room upgrade, but then failed to deliver until I complained after being shown room. Upgrade was fine (2 hours to sort out), but Room had interconnecting doors- light and lots of noise from next door. Staff very friendly and helpful, but not that attentive.(it is Bali) Friends were... More 

Was this review helpful? Yes 1
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Brett M, Thank you for taking the time to share with us your valuable feedback of your recent experience at our resort. It is of utmost importance to us to continuously improve. It is with regret that we have failed to deliver a seamless and smooth experience from check-in till check-out, while the room upgrade was offered to you... More 

Ko Phi Phi Don, Thailand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one week and loved it from the beginning until the end! The hotel is located close to the airport. The rooms are big and with a nice balconies. The staff is the friendliest staff I have ever met in a resort, and all very professional. The swimming pool is very nice, don't miss the happy hours from 5... More 

Was this review helpful? Yes 2
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Julisssssssssssss, Thank you very much for your review of our hotel, We are absolutely glad to know that you had an enjoyable stay with us and were enjoying the food and beverage outlets we have. And thank you once again for your commendations towards the professionalism and friendliness of our team, we really appreciate it. Looking forward to your... More 

Bucharest, Romania
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

First time in Bali, hotel staff greeted me from the Taxi by name and were very friendly. Perfect location and great ocean view, 2 minutes’ walk and you are in the sea. Room service is always quick and the cocktails are amazing. Good place to stay in Bali. Close to the malls and airport.

Was this review helpful? Yes
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear Mihai_Croitoru, Thank you very much fro your review of our resort in Tripadvisor, It was our pleasure to have you spending your first visit experience to Bali with us and i am glad to know that you had a great stay and liked our location and the service given by our associates. Looking forward to another visit in the... More 

Albany, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just 1 night so we could be close to the airport for our 7:30am flight (we had to be there for a 5:30am check in). We also wanted to check out the facilities to see if it will work for us when we bring our 3 kids on the next trip. On arrival we were upgraded for free... More 

Was this review helpful? Yes 1
Erlangga F, Manager at Holiday Inn Resort(R) Baruna Bali, responded to this review

Dear starfishgalaxy, Thank you for your review of our resort in Tripadvisor, And thank you for your visit for trying out our hotel for your future reference. We do many outdoor activities at the kids club so that kids do not have to stay inside the whole time, our team are always flexible with any specific request from both the... More 

Hotel Review Summarization

What travelers say

  • Kid Club(17)
  • Pool bar(11)
  • Very nice(6)
  • Room service(5)
  • Family suite(4)
  • Friendly staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (66)
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Dining (18)
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Bathroom (2)
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Other (16)
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