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Grotto Bay Beach Resort

3.5 of 5
11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Hotel amenities
Grotto Bay Beach Resort
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938 reviews from our community

Traveler rating
    319
    375
    126
    72
    46
See reviews for
Families
217
 
Couples
392
 
Solo
36
 
Business
21
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
South of Boston MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

We originally came to Grotto Bay for our Honeymoon, and returned for our 13th anniversary, this trip was for our 25th! Each time we have been here it's been wonderful, attentive staff, nice rooms, good food. We stayed in room 723, very nice views from the second floor, yes the roosters do wake you, but who whats to sleep late... More

Was this review helpful? Yes 2
Boston
Top Contributor
101 reviews 101 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed May 11, 2013

We spent an excellent weekend here in May 2012 and decided to come back for a full week. We requested ground floor in Smith building with early check in months in advance. Not only was our room not ready early, it was not ready until well after the 3pm check in. There is a noticeable change in the attitude of... More

Was this review helpful? Yes 4
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review
May 13, 2013

Dear Valued Guest, First of all wish to thank you for returning to our resort for another trip, delighted you enjoyed your first stay with us and really disappointed your second trip was not enjoyable/ as enjoyable, please accept our apologies. Please be assured that you are just as important as any group in house. We were running a full... More

Florence, Ma
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 11, 2013

The resort itself was very nice, clean, food was good, staff was very pleasant. My only negative was the price of things but the cost is high throughout Bermuda. We took a trip to the Crystal Caves. It was about a 10 minute walk. We bought the bus pass for a few days and took thee bus everywhere else. The... More

Was this review helpful? Yes 1
Verona, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2013

My wife and I recently (4/27/13-5/4/13 traveled to Bermuda and stayed at the Grotto Bay resort. In all our vacations, we've never been treated more nicely by a staff. Everyone was polite, helpful and obviously concerned that we had the most enjoyable time possible. I can't remember all the names, though Veronica Esteban, Victor, and particularly June-Ann Furbert stand out.... More

Was this review helpful? Yes 4
Southampton, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2013

We stayed May 1st through May 4th. We had an issue on an earlier attempt to vacation here and Deborah, the manager, was extremely helpful and understanding of our situation. We were able to rebook at a later date with no penalty! She also set it up so we were able to check in early when we arrived. As soon... More

Was this review helpful? Yes 4
Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a great moderate resort. Since this is an older resort, the bathrooms are small. That said the rest of the room was great. I travel a lot and I have to say the bed was the best. I slept like a baby. This hotel is known for its service and it won't let you down. Food was excellent.... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

We returned for the 3rd time to Grotto Bay Beach Resort for another wonderful week in Bermuda, April 2013. We love the setting of Grotto Bay w/beautiful views of Bailey's Bay, terraced levels to the pool/patio area & the beach. The patio grill & Palm Ct. were great for dining- excellent food & friendly, helpful staff. The Swizzle Inn is... More

Was this review helpful? Yes 2
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 7, 2013

My bf and I are big on beach vacations and we were underwhelmed by Grotto Bay. The resort (as reiterated by other reviewers) is minutes away from the airport, set right on a deep blue bay. Staff were generally professional and friendly. Kudos to the concierge desk which was always warm and helpful, although the restaurant staff frequently seemed overwhelmed... More

Was this review helpful? Yes 2
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review
May 8, 2013

Dear Valued Guest, Very disappointed to read your comments and wish to apologize for not living up to your expectations. Not exactly sure what you referring to when it comes to our food and beverage offerings. We serve food in three outlets: Hibiscus Room, Palm Court and Bayside Grill. Menus in Palm Court and Bayside Grill are casual menus and... More

Oxford UK
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 5, 2013

My wife and I spent a week at Grotto Bay,returning on 23 Apl. We thought it was superb - the food was excellent, plentiful and well presented. ALL the staff were friendly and very helpful (especially June-Ann & Esme). The position of the hotel was spot on with only a short transfer from the airport (the planes caused no noise... More

Was this review helpful? Yes 2
buxton maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2013

We recently stayed at Grotto Bay Beach Resort in Bermuda and found the accomodations to be very nice. The location, 5 minutes for the airport was very helpful for check out day. The concierge were extremely knowledgeable, friendly and helpful. All the staff were overly helpful and pleasant, from the bellman to the cleaning staff to the front desk people.... More

Was this review helpful? Yes 3
 
 
Grotto Bay Beach Resort
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Hotel Summarization (Beta)

What travelers say

  • SWIZZLE INN(59)
  • Bus stop(22)
  • Friendly and helpful(14)
  • Ice cream(13)
  • Breakfast buffet(12)
  • Very nice(9)
  • Great time(8)
  • Pool area(7)
  • Meal plan(7)
  • Bus pass(6)

Additional Information about Grotto Bay Beach Resort

Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Hamilton Parish
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Grotto Bay
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort Bermuda/Hamilton Parish

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Grotto Bay Beach Resort
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