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Grotto Bay Beach Resort

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11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Best prices for: 1 room 1 guest
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Grotto Bay Beach Resort
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Grotto Bay Beach Resort
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1,485 reviews from our community

Traveler rating
    577
    582
    190
    83
    53
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346
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
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Nyack
Top Contributor
83 reviews 83 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just returned from 5 nights at Grotto Bay. We loved Bermuda and we loved Grotto Bay- and plan to return again soon. Grotto Bay's location is magnificent - about 5-10 minutes from the airport, and practically equidistant from Hamilton and St. George's, which enabled us to see the entire island. The property looks exactly like it does in all... More 

Was this review helpful? Yes 7
New York City, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My girlfriend reserved a room at this hotel for a long weekend in the off-season and attempted to change the date of the reservation with a week's notice but the hotel would not allow the change and insisted on keeping the $350 deposit. We tried to negotiate a longer stay for a different weekend and asked if the deposit could... More 

Was this review helpful? Yes 4
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Edward Y, I have looked into your claim of extremely poor service and am disappointed you feel this way. When your girlfriend made the reservation the 14 day cancellation policy was explained. We received a call from her on a Tuesday wishing to cancel her stay for the following weekend because she did not like the weather forecast. Weather... More 

Georgetown, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

On our recent trip to Bermuda, we booked into another resort (Coco Reef) but after visiting the crystal caves we walked up to Grotto Bay and spent the afternoon there and were so impressed with the hotel and staff that we asked if we could get a deal on our last 4 nights in Bermuda. The manager, Jonee, was incredibly... More 

Was this review helpful? Yes 4
Brantford, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Grotto Bay flying off 5 nights. The room was very nice and clean and yes the sheets are amazing! Plenty of room for 2 of us to move around and store our things. Nice touch with 2 sets of dresser drawers so we each had one to store our clothes etc. Bathroom was updated and there was... More 

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It's off-season in February, so if we hadn't got a reasonable rate we might have been disappointed by most of the facilities not up & running. We also had cool weather so realistically things like boating, snorkeling, swimming & pool bar were not an option anyways. Regardless of all of this, we had an awesome stay! The weather sure beat... More 

Was this review helpful? Yes 2
Fairfield County CT
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from a winter return trip to Bermuda and stayed 5 days again at the Grotto Bay Resort. Last time we stayed there was about 4 years ago. We had a great time and loved the hotel. There was some initial confusion with our reservation - not our fault - but the staff took great care, upgraded... More 

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for 4 days, we loved every minute of it. We didn't do a lot of research before booking our trip so when we arrived we discovered that January is considered the islands "slower" winter season. Many of the poolside bars/accommodations were closed down for this reason, but it was still beautiful and the staff... More 

Was this review helpful? Yes 6
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited again having the most pleasant experience the first time, three years earlier. Accommodation superb, service at front desk excellent. Thank you Sonya Easton ! Also the tourist services desk was most helpful - many thanks ! Recommending to anyone ! Jan

Was this review helpful? Yes 4
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Jan V., Thank you very much for your kind comments and for your continued patronage. Really pleased to read you enjoyed our resort and services and look forward to welcoming you again in the near future. Regards, JP Martens More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Grate staff. However the service could be better. Not possible to order 4hem to fill up fridge with beer an wine. Tha poolbar was closed for the seson. I observed 2 rats neer the pool. One at poolside an one near the spa while i sitting there. Not plesant but not a problem for me, gues its because it not... More 

Was this review helpful? Yes 2
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Frode Osvald, Thank you very much for your comments. Really pleased to read you consider staff to be great and wish to thank you for alerting me of issue. Please be aware that we have the Island's most reputable pest control company in our employ but, given the fact that we are surrounded by subtropical forests, their task is... More 

Somewhere over America
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a pleasant little hotel set on a hillside directly across from the airport, composed of small two-level buildings. Our company has us stay here for layovers. The rooms are basic but clean and comfortable. The wifi is slow and the signal not reliable. The bathrooms are nice with a good selection of upscale personal care products. There is... More 

Was this review helpful? Yes 4
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Capt. Goldberg, Thank you for your comments. I am pleased to advise you that we have now completed a complete overhaul of our WiFi system and guests in buildings changed over to new system have had nothing but compliments. Remainder of buildings will be completed within the next few months. In addition WiFi is now complimentary to all our... More 

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Hotel Summarization (Beta)

What travelers say

  • SWIZZLE INN(48)
  • Bus stop(22)
  • Breakfast buffet(12)
  • Great time(8)
  • Ice cream(8)
  • Meal plan(7)
  • Friendly and helpful(7)
  • Water sport(5)
  • Main building(5)
  • Very good(5)

Additional Information about Grotto Bay Beach Resort

Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Hamilton Parish
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grotto Bay Beach Resort 3.5*
Number of rooms: 201
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda/Hamilton Parish

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