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All 2 Hamilton Parish hotels

Grotto Bay Beach Resort

3.5 of 5 Resort   |   11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
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78%
Ranked #2 of 2 hotels in Hamilton Parish
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jkr85 Florida,NY
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1,312 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
Florida,NY
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I recently returned from one of the best vacations we've had. Grotto Bay is the resort to stay at if you are traveling to Bermuda. The staff , from the managers to the wait staff, couldn't have been nicer or more accommodating. There wasn't any waiting for anything. You could make dinner reservations up until 3PM and... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 3 days ago NEW

I had an excellent stay at Grotto bay once again. The atmosphere is relaxed with all of the charm that the island has to offer. Located near the Swizzle Inn and moped rentals,a short ride to the airport, and to the calmest beaches on the island, Grotto Bay is the perfect place!

Was this review helpful? Yes 1
Providence, Rhode Island
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here from July 3rd - July 6th in Room 459 (a second floor, beach-front room). Starting with the positives, the room was nicer than expected - very clean, good size balcony, comfortable bed/air conditioning. The all-inclusive package was a great value. The food and drinks were quite good and there were added values (free bus... More

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3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear The Byrds The Word, Really pleased to read you enjoyed our accommodations and food and I agree with you, our All Inclusive package is indeed a great value. Swimming in one of our caves is indeed an experience second to none. In addition to it being 4th of July weekend we were also experiencing not only a full moon... More

Seymour, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited Grotto Bay July 10th - 16th. There were nine of in our group. Three children and six adults. We had a wonderful experience there and would love to go back. The staff was exceptional. They were pleasant, accommodating and pleasant at all times. Our room was spotless, the view was breathtaking. I have no complaints. None. I hope... More

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texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I went to the pool area to eat, the view is beautiful and the service was very good and quick. However there was a issue when I wanted to go towards the caves with a few others. By a "so called" manager who had NO name badge. On top of being her watching us while we ate lunch and harrassing... More

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3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Cindylou77, I am not aware of any of our managers being the way you described, unfortunately you did not give me a name or description, please contact me if you have a chance so I may look into this matter since this is not what we are all about. It sounds like you were being told that the pool... More

Eldersburg, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed at Grotto Bay in early July and overall, we had a great experience. Most staff was very friendly and accommodating. The resort was very nice and the rooms were comfortable and clean. My only complaint is the lack of bar staff. Most of the time, there is only one bar open at a time (pool bar during... More

Was this review helpful? Yes 3
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review

Dear Laurie F., Thank you very much for your comments and my apologies for the slow service at the bar. Unfortunately we did have a few bartenders out due to road accident and illness. Your comments regarding serving in order of arrival will be addressed. Glad to hear you enjoyed the rest of our resort and services. Regards, JP Martens More

North Arlington NJ
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed 4 nights here recently. Very convenient to the airport...just a short taxi ride. The airport noises are minimal. As far as I could tell all rooms are similar excepting their location and view. We opted for a full water view and felt it was worth the premium. The room itself, as others have stated, could be updated. But... More

Was this review helpful? Yes 6
Leicester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This trip was our 40th wedding anniversary present to ourselves my wife and i were so surprised at how attentive all the staff were at the resort. The staff were great and all of the amenities were good and we had no problems at all,in fact our holiday rep was never called from us arriving to when we left after... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Our family stayed 6 nights at Grotto Bay Beach Resort and loved the place. Friendly staff, great food, delicious drinks , fun pool, relaxing beach , stunning views. We did the all inclusive package and really enjoyed it . I would highly recommend it , we definitely will come back . The staff went out of there way to make... More

Was this review helpful? Yes 3
Port Matilda, Pennsylvania
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My family just returned from a week at the Grotto Bay Beach Resort. There were 9 of us spread across three rooms. We had a really nice time, although there could be a few improvements, as is the case with most resort stays. However, overall, we had an amazing time and are already considering a trip back in future years!... More

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Hotel Summarization (Beta)

What travelers say

  • SWIZZLE INN(48)
  • Bus stop(22)
  • Breakfast buffet(12)
  • Great time(8)
  • Ice cream(8)
  • Friendly and helpful(7)
  • Meal plan(7)
  • Water sport(5)
  • Main building(5)
  • Very good(5)

Additional Information about Grotto Bay Beach Resort

Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Hamilton Parish
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grotto Bay Beach Resort 3.5*
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda/Hamilton Parish

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
201

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