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Jardin De Tres Cantos Hotel

Certificate of Excellence
Avenida de los Encuartes, 17, 28760 Tres Cantos, Spain
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1 room 1 guest
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (82)
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    (21)
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    (13)
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    (13)
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Lisbon, Portugal
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 25, 2015

Good environment and a great and respectful service. The breakfast might not have the greatest of the varieties, but it is essentially good. The rooms are spacious and the cleaning service is very good also.

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear guest, Thanks for writing your opinion about our hotel at Tripadvisor. We are pleased to read that our service as well as our comfortable rooms were to your liking and regret at the same time that the breakfast did not fulfil your expectations. We are very thankful for your comments because they help us to improve our services and... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2015

Tres Cantos is a nice warm residencity; need to have a car or to use RENFE trains to get there from the airport; from the airport take the RENFE line 1 from the Terminal 4 train station to the station Chamartin; there you have to take the RENFE line train no. 4C in the direction Colmenar Viejo. All in all... More 

Was this review helpful? Yes 3
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you so much for sharing you experience at Tripadvisor. It is a pleasure for us to read that you had a pleasant stay in our hotel VP Jardín de Tres Cantos and that you have highlighted our quiet location. Your description how to reach our hotel from the airport by train will be a great help for... More 

Manchester
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 10, 2015

I went with very low expectations in my mind as I got a very cheap deal so expected it to be very basic. I was pleasantly surprised from the outset. We had a very spacious triple room with a big bathroom and it was nicely decorated it almost seemed more like a four star as opposed to three. It is... More 

Was this review helpful? Yes 2
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you so much for choosing our hotel VP Jardín de Tres Cantos for your stay in Madrid and for the time you took out of your day to share your feedback on your overall experience here on Tripadvisor. We are happy to read that we could exceed your expectations and that you felt comfortable in our establishment.... More 

Abbots Langley, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 9, 2015

Whilst my room was very small, it was clean and quiet on the second floor. There were enough shower gel, shampoo and towels supplied. Free Wifi and a good size safe in the room, but remember to ask your room card to be programmed for it. There are smoking rooms in the hotel and whilst it is not overpowering in... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you so much for writing your comments about our hotel VP Jardín de Tres Cantos at Tripadvisor. We are pleased to read that our rooms with their facilities were to your liking and that you are mentioning the Wifi service we offer for free to all our guests. On the other hand we regret that our restaurant... More 

Hastings, UK
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

Hotel exceeded our expectations. Clean and comfortable room. Bed and bedding, first class. Restaurant, superb! . Good variety and quality for breakfast buffet. Lunch, exceptional. Very good value for money. Location good for business around the area. For visiting the town, perhaps better to book in central Madrid. Having said that, the train station is only four minutes walking distance... More 

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you very much for writing your wonderful words about our hotel VP Jardín de Tres Cantos at Tripadvisor. We are celebrating that our establishment could exceed your expectations and that you have highlighted the excellent service we offer to our guests. It is a great pleasure to read that you enjoyed your stay in our comfortable rooms... More 

Athens, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 19, 2014

Although I had heard very good words from colleagues, really I did not like a lot my stay there. The room was very small although I booked double bed room (it had an offer online) It was on the lower level so I had to keep the curtains closed all the time because all passengers can see you from outside.... More 

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, First of all we like to thank you for writing your opinion about our hotel VP Jardín de Tres Cantos at Tripadvisor. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We are really sorry to read that... More 

East Lansing, Michigan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

Really great place; as it really wasn't expensive at all, I was surprised how nice it was. The woman at check-in very helpful and kind. Parked on street for free; don’t know if that was because it was a weekend. You can walk 2-3 blocks to cafes and restaurants which, on Saturday at least, were open until about midnight. Safe... More 

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vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, We like to thank you for sharing your experience about our VP Jardín de Tres Cantos at Tripadvisor. It is a great honor for us that you enjoyed your weekend in our hotel and that we could exceed your expectations. We want to express our utmost gratitude for your amazing words towards our staff, helpfulness and full commitment... More 

Bucharest, Romania
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stayed for 2 weeks at this hotel and i can say that i was very pleased. The rooms are clean, they have AC, wi-fi, lcd TV, mini-bar, phone, hair dryer. The food is ok. They have a swedish buffet for breakfast that has enough options for everybody, from fruit to scrabled eggs and a lot of jamón. At lunch... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you very much for your taking your time in writing this excellent comment about our hotel VP Jardín de Tres Cantos at Tripadvisor. We are glad to read that you enjoyed during your business trip our comfortable and clean rooms with all its facilities. We also loved reading your praising words on our restaurant with its great... More 

Faversham, England, United Kingdom
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 13, 2014

This is a lovely hotel. Clean comfortable and friendly service. Only stayed the one night and had to fly out very early morning, so missed breakfast, but if I am in Tres Cantos again, would stay here ]. Free Wifi, so for business people this is good.

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Many thanks for your opinion about our hotel VP Jardín de Tres Cantos at Tripadvisor. It is a great pleasure for us that you enjoyed your short stay in our comfortable rooms with free Wifi and that you are pointing out the friendliness of our staff. We hope to welcome you back soon at our hotel in Tres... More 

Farnborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2013

A very pleasant hotel, with all the usual amenities one would expect for this standard of hotel. One of the few Spanish hotels where one could actually set the air conditioning to where one wants it and it worked, unlike many of my experiences in other hotels in Tres Cantos. If you want an inexpensive, simple quick evening meal then... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin De Tres Cantos Hotel, responded to this review

Dear customer, Thank you very much for your outstanding opinion at Tripadvisor. We are celebrating that you had a pleasant stay in Tres Cantos and that our hotel with its facilities has fulfilled your expectations. We hope to welcome you again at VP Jardín de Tres Cantos soon. With kind regards Sandra Serrano Directora de Relaciones con Clientes More 

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