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Holiday Inn Express Madrid - Tres Cantos

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Ronda de Poniente 16 (Euronova 3), 28760 Tres Cantos, Spain
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Holiday Inn Express Madrid - Tres Cantos
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Holiday Inn Express Madrid - Tres Cantos
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83 reviews from our community

Traveler rating
    23
    36
    22
    2
    0
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27
19
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is decent for someone on a shoe string budget. The staff were very friendly helpful and always ready to help. The hotel room was clean, but bed was uncomfortable. The hotel provided bare minimum basic things. The room was very warm and no Air conditioning. On enquiring with the Manager, I was advised that they don't switch the... More 

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Great Malvern, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

Tres cantos is not a tourist venue. We came for a week to see our son who is working on a contract here. Nonetheless this was an excellent business hotel. We were probably the only tourists. Rooms are large and clean Breakfast is continental but adequate Bar is small without atmosphere but welcoming after a long day in Madria and... More 

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Lisbon, Portugal
1 review
5 of 5 stars Reviewed January 18, 2015

I enjoyed this hotel very much, as well as the pleasing atmosphere in it. The staff was very helpful and kind, always ready to attend the customers' needs everytime. The localization of the hotel is very good wrt to the commercial areas. A place to revisit undoubtfully.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

I will say it straight away - this hotel was one of my most favourites so far, and i travel quite a lot. Now let me tell you why - hotel personal is amazing, they make you feel at home and are genuinely friendly. My two favourites were David and the other girl with blonde hair, unfortunately I never got... More 

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Chula Vista
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed at this hotel on the first night of our walk on the Madrid Route of Spain's Camino de Santiago. We had landed in Madrid, taken a taxi to La Puerta del Sol, and then started walking from the Santiago Plaza toward Tres Cantos. Approximately 27k later we were hot and tired and looking forward to a hot shower,... More 

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Madrid, Spain
Top Contributor
75 reviews 75 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 2, 2014

This hotel is well located in 3 Cantos. They gave me a smoking room without even asking me or notifying me. Why they didn't even ask before giving me the room? It was very late at night so there were no chances to change the room. Very difficult to sleep with that smell. The quality of the bed was not... More 

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t3hotels, Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear guest, I'm very sorry your stay was not as good as your expectatives. I recomed you to advise in your reservation you want a non-smoking room and we will assign you this type of room. As we were fully booked that day , we couldn't offer you another room. I will put in your file your preferences in order... More 

Lisbon, Portugal
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2014

Good balance between cost and quality. Clean and comfortable hotel with required amenities for a business trip. Not for a vacation stay. But in any case who would come for a vacation in Tres Cantos. Nothing to visit here. So it is perfect for its location.

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t3hotels, Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear guest, I would like to thank you for your comments. These ones help us to continue with our efforts to improve our service. I look forward to receving you in your next stay in Tres Cantos. Sincerely, Raquel Gómez Manager More 

Weilerbach, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 11, 2014

The hotel is fine. The mattresses are a bit hard and the rooms are not sound proof at all. There was a child screaming next door from about 330-400am. We could also hear every conversation in the hall. The staff was great during check-in helping with bags etc. However the next morning it was quite a different story! Jorge at... More 

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t3hotels, Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear Guest, First of all allow me to thank you for choosing Holiday Inn Express Madrid Tres Cantos for your recent visit to our city and also for taking the time to share your comments with other TripAdvisor users, it is thanks to your feedback that we keep improving in our service and installations to you, our guest. For us... More 

Devon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013

We arrived at this Hotel after a very hot and long drive a very cool and happy reception, before we were asked to check in we were asked if we would like a drink (receptionist) "you have had a long journey" She sold me Room air con, beds v comfy bathroom clean roomy lots of smellies , hair covers etc.... More 

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Jorge G, Front Office Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear Guest, We are really satisfied that you find our hotel so wellcoming. We also appreciate very much your notes about the breakfast. We are looking to welcoming you again in our hotel. Kind regards, Jorge Gruenholz More 

Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

I stayed here on business for 2 nights. Large comfortable double room. Everything was clean. Good location...not far from the train station and restaurants. Breakfast was good....the coffee machine broke down but they were quick to supply alternative coffee. The staff were very helpful. The bar prices were reasonable. All-in-all I think it deserves 5 stars.

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Jorge G, Director de Recepción at Holiday Inn Express Madrid - Tres Cantos, responded to this review
Google Translation

Apreciado huésped, Le damos las gracias por su opinión tan positiva. Apreciamos que valore nuestro hotel como un servicio de... More 

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