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3.0 of 5 Hotel   |   Calle Floridablanca 12-14, 28200 San Lorenzo de El Escorial, Spain (Formerly Best Western Hotel Florida)
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A recent review
5 of 5 stars Reviewed May 18, 2014
Mike R Brisbane, Australia
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77 people have reviewed this hotel

Traveler rating
    20
    23
    14
    11
    9
See reviews for
12
36
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Orlando
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014 via mobile

The people who manage this hotel should be ashamed of themselves. This has been the worst hotel experience I have had by far. 1. The room is not big enough for one person let alone 2. There literally wasn't room for me to walk out of bed to the door without hitting into the desk. 3. The cleanliness is atrocious..... More

Was this review helpful? Yes 1
ESCORIALHOTELES, Director General at Hotel Florida, responded to this review

Dear Customer5, Thank you for the time you took in writing your opinion. There is always a lot to learn from our customer’s opinions. After reading your opinion, we can say that we know exactly who you are, but due to professional reasons we won’t mention it here. Although, this is very important for us and helps us a lot... More

Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 18, 2014

The Hotel Florida certainly sets the bar high for customer satisfaction - and they have succeeded in all aspects. From check-in to check-out 7 days later there is not one negative to be found. Pre-booked over TripAdvisor through Expedia I was somewhat uncertain of what would be in store on our arrival. We were upgraded to a large room with... More

Was this review helpful? Yes 1
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Estimated Mike R, Thank you very much for the time spent in reporting such a positive and detailed opinion about our Hotel. It makes us so happy to hear that you have obtained such a high satisfaction level in all the services we have offered you in your long stay : the choice of room was very successful for your... More

Florence, Italy
1 review
4 of 5 stars Reviewed November 23, 2013

I have been here with friends visiting some other friends at El Escorial. The hotel was nice, good relation price-quality. We were in a triple room with views to the Monasterio. The staff was very friendly and helpful and the buffet breakfast was good.

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ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear Donatofirenze, Thank you for your opinión about our hotel. We are so happy to know that you enjoyed your experience in Hotel Florida. If you visit us again please ask us about our restaurant with a grill and a wood oven. I am sure you will also like the menú we can offer you. Best regards. More

Rotterdam, The Netherlands
Top Contributor
51 reviews 51 reviews
17 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 4, 2013

It took us quite some time before finding a decent accommodation for a reasonable price in El Escorial. We checked the hostal los tres arcos: very far from the center, on a very noisy and stinky room, no breakfast included. The price was 40 euro for a 2 person room without breakfast. We after checked the hotel Parillia Principe, which... More

Was this review helpful? Yes 3
Pompano Beach, Florida, USA
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2013

The Best Western Hotel Florida has one of the best locations in San Lorenzo del el Escorial. Right across from the monastery. Thew view is amazing, especially if enjoying a drink in front of the hotel. The staff is acommodating, professional and helpful. The room was clean and comfortable. I enjoyed my stay.

Was this review helpful? Yes 1
BESTWESTERNFLORIDA, Director Comercial at Hotel Florida, responded to this review

Dear Mr. Roy, Thanks for the time you took on writing about our business. We are very glad to hear your comments about our hotel and staff. Your opinion is important for us. Best regards. Pedro Muñoz More

Javea, Spain
Top Contributor
95 reviews 95 reviews
44 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 22, 2013

I think this hotel can be judged in different ways, according to the room in which you stay. We were lucky to have room 114, a very large room with a big, comfortable double bed, huge bathroom with a jacuzzi bath and separate power shower and two large basins. A fridge is provided and a flat screen TV with some... More

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BESTWESTERNFLORIDA, Director Comercial at Hotel Florida, responded to this review

Dear Mr. Charlie, Thank you very much for the time you took for writting about your experience in our hotel. This type of information is very helpful for us and allow us to improve the quality of our services. We apologize for the misunderstading you refer at your comment. We will work on it so it won't happen with any... More

Vigo
Contributor
13 reviews 13 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 24, 2012

Just in front of El Escorial: with wonderful morning views. Family rooms are large and nice. The rest of the hotel is just average

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Liverpool, UK
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 20, 2011

We were attending a friend's retirement party not far from El Escorial and stayed at the Florida as it was the only hotel we could find with accommodation. Other reviewers had summed up the hotel adequately so our expectations were not high and that proved to be the case. Our big issue was, after booking a double room, being given... More

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College Station, Texas
Top Contributor
219 reviews 219 reviews
43 hotel reviews
209 helpful votes 209 helpful votes
1 of 5 stars Reviewed July 13, 2011

I am at a conference in SL El Escorial in Spain and the organizers put all lecturers in the Hotel Florida (yes, I had no choice). Unfortunately, the conference center is undergoing renovations and so not all participants could stay there. Where should I start... The rooms are not clean. I am very allergic to mites and started breaking out... More

Was this review helpful? Yes 1
switzerland
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 19, 2009

The employee at the reception desk was very unfriendly. A young man who just cashed our money without any type of greeting or thanks (we are Spanish, it was not a language issue). We asked him the timetable for the trains, he told us to look at the local newspaper. The rooms are very noisy, you can hear your neighbors... More

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Additional Information about Hotel Florida

Address: Calle Floridablanca 12-14, 28200 San Lorenzo de El Escorial, Spain (Formerly Best Western Hotel Florida)
Location: Spain > Community of Madrid > San Lorenzo de El Escorial
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Florida 3*
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Also Known As:
Best Western Florida
Best Western Madrid
Best Western San Lorenzo De El Escorial
Best Western Hotel Florida
San Lorenzo De El Escorial Best Western

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  • At what time does the pool open each day?

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