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All 9 Alcobendas hotels

Holiday Inn Express Alcobendas

4.0 of 5 Hotel   |   Crta Fuencarral (M-603) Km 15 | Esquina Calla Metalurgia 1-3, 28108 Alcobendas, Spain
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Ranked #5 of 9 Hotels in Alcobendas
A recent review
4 of 5 stars Reviewed September 13, 2014
Spidey1978
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86 reviews from our community

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    39
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    3
    4
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24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 13, 2014

It is what it says on the tin - Holiday Inn Express. Hotel is clean and staff friendly. It is a bit out of the way though and in an unusual location. It is very out of the way and choice of eating out is very limited. For our purposes though, it did the job.

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Croydon, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 28, 2014

I stayed here on business, and I'm glad I did, as you will need a taxi to travel anywhere, and taxis in Madrid cost quite a lot. Having said there, there are a couple of restaurants within walking distance. Having said that, the hotel itself was fine. The room was a little bit small, compared to other hotels in the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Rob S, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our... More

Munich, Germany
Top Contributor
64 reviews 64 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 12, 2014

This hotel is perfectly located in the middle of an industrial zone. It is quite impossible to reach to civilization without a vehicle or a taxi, and you know, taxi drivers in Madrid like to get money for nothing. I tried to go to the supermarket in the nearness and it was really an adventure. For instance, going to Diversia... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Jator-C, Thank you for taking the time to leave us such a detailed review. We are very disappointed to hear about your experience on your recent stay. We just want to assure you that our Hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on... More

Portsmouth, United Kingdom
Top Contributor
88 reviews 88 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 21, 2014

A perfect location if you need to visit one of the many businesses on the vast industrial estates that surround this hotel - also a useful stopover if driving. Otherwise, it can feel isolated with few restaurants or other amenities nearby. Central Madrid is around 60 minutes away by Metro from La Granja station which is around an 800 metre... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Swetrat, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the internet service and the TV channel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We... More

Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 4, 2014

I stayed there for 5 days. The heating only worked during the first day, on the next day they had some water pipes repairing done and the water was yellow for 2 days. I travel a lot however at this hotel not only the breakfast choices were extremely limited, but they were really bad tasting as well - worse breakfasts... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear MariaGiurca, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More

Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed November 19, 2013

Stayed here for two nights on a business trip, which was close to the venue of my meetings. The room I had was very neat and tidy with good facilities. The only issue for me was the availability of food in the area and the reliance on the food in the hotel on an evening. The restaurants in the area... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed November 4, 2013

Unfortunately I had my laptop bag stolen from the hotel during my stay. Which as you can imagine is a huge inconvenience as all my company and personal effects were stolen, including passport, sensitive data, documents, laptop, hard drives, car & house keys, satellite navigation and more. Security at the hotel is non existent and very poor. The CCTV is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear belboy15, Thank you for taking the time to review our property. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our products... More

Bucharest
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2013

The hotel is nice, pleasant and clean room, nice breakfast. It is close to the Metro (less than 10 min walk). There is a large shopping center (5 minute walk). The staff was nice. Internet connectionn costs money, but there are some hot spots in the lobby/breakfast room where you can catch wi-fi.

Was this review helpful? Yes 3
Malaga
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 8, 2013

Stayed here 2 nights ago on our way from UK to Southern Spain after a long, long drive. Arrived late (midnight) and just needed somewhere to put our heads down for a few hours before heading off again at 6am. Large, clean rooms. Agrre that they should advise you that in order for the aircon to work you have to... More

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2 reviews
1 of 5 stars Reviewed September 2, 2013 via mobile

Was not impressed at all - I presented my priority card on arrival only to be asked if I had a reservation? We went to our room but the aircon wasnt working - we were advised to slam the window shut and it would work - it did, very strange! As we were in Spain we thought a nice glass... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear VixMcC, Thank you for taking the time to write a review. I am disappointed to read that your stay did not live up to your standards. I humbly apologize for the poor experience and service issues you had in our bar and restaurant area. We deeply regret the negative experience and impression you may have had. Your feedback is... More

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Additional Information about Holiday Inn Express Alcobendas

Address: Crta Fuencarral (M-603) Km 15 | Esquina Calla Metalurgia 1-3, 28108 Alcobendas, Spain
Phone Number:
Location: Spain > Community of Madrid > Alcobendas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Express Alcobendas 4*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Alcobendas Hotel Alcobendas
Holiday Inn Alcobendas
Alcobendas Holiday Inn

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