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Holiday Inn Express Alcobendas

4.0 of 5
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Crta Fuencarral (M-603) Km 15 | Esquina Calla Metalurgia 1-3, 28108 Alcobendas, Spain
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1 room 1 adult
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Holiday Inn Express Alcobendas
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146 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I was in a business trip.. Friendly staff specially Meriam and David.. Good breakfast.. Good wired internet.. Free parking.. Bedroom size is good.. Bed is not very comfort but good size.. Very poor wireless internet.. You have to buy your water.. no daily free bottels.. Overall, it is good for short trip..

Helpful?
Thank ahmed e
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear ahmed e, Thank you for taking the time to share your thoughts and comments regarding your stay with us. I will forward your kind words to our Reception Staff members. We hope to welcome you back in a near future. Best regard Hans Schellenberg General Manager More 

Haifa, Israel
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 28, 2015

This hotel is good and practical for business travelers and families too. Although, I was business traveler, there were many families staying in the hotel with kids. Good clean minimalist ambiance. Rooms are spacious and have good amenities. You can open the window for good view and wind. Bathroom has nice shower and bathtub. You must request for things like... More 

Helpful?
Thank dmanac
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear dmanac, thank you very much for staying at our Holiday Inn Express Madrid Alcobendas and for taking the time to review our hotel ! We hope to welcome you back in a near future at the Holiday Inn Express Madrid Alcobendas. Kind regards Hans Schellenberg General Manager More 

Bonaire
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed December 25, 2015

Close to Alcobendas where I had my course. Did not have a 220v adapter so I asked her for one and she told me it's 10 euros deposit. Ask to put it on my room. Was not possible. Had to pass over the bridge to get cash out of the ATM for an adapter. There was in room Wi-Fi but... More 

Helpful?
Thank Ethuriel N
IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Ethuriel N, Thank you so much for your review of our hotel. I am pleased to note that you liked the nice bed. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to... More 

Travelers are raving about these Alcobendas hotels

uk
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015 via mobile

Hotel was generally ok to stay in. My husband i had planned to stay in the area so didn't travel to centre of madrid. But there is a bus stop right outside. Staff were friendly and spoke ok english. Also let us take the buffet breakfast to our room. Really relaxed atmosphere. There are a couple of restaurants nearby and... More 

Helpful?
Thank blahhhhhhhhhhhhhhhhh
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear blahhhhhhhhhhhhhhhhh, thank you for taking the time to review our hotel ! We are very happy to hear your positive feedback and your comments and suggestions. We hope to welcome you back in a near future. Best regards Hans Schellenberg General Manager More 

Colmberg, Bayern, Germany
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

This hotel is super clean and their staff members are very professional. I had a great time there. It is a 26EUR taxi ride from the airport. Not too far!!! The only bad thing is that there are not too many food options around its proximity. However, the local restaurant tele-pizza has good food and they deliver to the hotel.... More 

Helpful?
Thank Jose M
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Jose M, Thank you for taking the time to review our hotel! We are very happy to hear your positive feedback regarding your stay and the efforts and professionalism of our team. We work our hardest to ensure the satisfaction of our guests and truly appreciate hearing that our work is making a difference. Please visit us again. We... More 

Mumbai (Bombay), India
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 21, 2015

I was really impressed with this hotel. It has a very reasonable rate compared to the hotels in the vicinity. The breakfast is really nice, although the spread is fixed everyday. Although the confirmed booking via the IHG website was cancelled even though I am a Gold Member of the group, I will recommend this hotel. They apologized for the... More 

Helpful?
Thank SujoyKanjilal
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear SujoyKanjilal , Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We're happy to hear that you felt our hotel delivered in value and location! Please accept again our apologies for the inconvenience caused with your reservation. If there is anything that we can do to make your next... More 

Madrid, Spain
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 14, 2015

And yet another example where unexpensive does not mean cheap. Staff made our stay in this basic hotel feel almost like a four star. Very clean and spacious rooms make this a good budget option for business travel, if you do need to stay in this less than attractive area. Downsides are awful (but free) internet connection, worse TV reception... More 

Helpful?
Thank BPGaldos
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear BPGaldos, I would like to thank you for your recent stay and review of our Hotel Holiday Inn Express Madrid Alcobendas. I really appreciate for recognizing the service delivered by the team and for the suggestions to become better. We would love to allocate you again in your next trip Best Regards Hans Schellenberg General Manager More 

Kaohsiung, Taiwan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 18, 2015

It's located in an outskirt area, but you can go into city with the Bus stop just in front of the place and 15 minutes walk to La Granja Metro station. The reception staff is wonderful and helpful, but housekeeping do forget small things, such as the shampoo, coffee, sugar, etc...

Helpful?
Thank Bill119
Hans S, Director General at Holiday Inn Express Alcobendas, responded to this review

Dear Kaohsiung, thank you for taking the time to review our hotel ! We are very happy to hear your positive feedback regarding your stay and the efforts of our team. We hope to welcome you back in a near future at the Holiday Inn Express Madrid Alcobendas. Kindest regards Hans Schellenberg General Manager More 

Medellin, Colombia
Level Contributor
146 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 17, 2015 via mobile

It's a good hotel, comfy, clean, good service. It's located in an industrial area and although is quite a desolated place is secure. In front of the hotel there's a bus stop and 15 minutos walking La Granja metro station.

Helpful?
Thank VickyLarios
Hans S, General Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Guest VickyLarios I appreciate having your comments shared on tripadvisor website. We would like to extend a heartfelt thank you for your comments regarding our staff members as we all strive to make a difference for our guests every day and provide memorable experiences. Thank you again and we all look forward to welcoming you in the future. Kindest... More 

Southampton, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed June 26, 2015

Firstly reception being on the first floor was a little odd, the lift always stopped there, whether you wanted to or not. The reception staff were polite & helpful good command of English. Would have been useful to know there was an option to purchase water from reception. Also being so far from services, a small bottle of water in... More 

Helpful?
Thank AD589
Hans S, Manager at Holiday Inn Express Alcobendas, responded to this review

Dear AD589 , Thank you for taking the time to write your comments regarding your recent experience with us. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed all your expectations. We have taken note of your valuable comments and will use these to... More 

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