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All 9 Alcobendas hotels

Holiday Inn Express Alcobendas

4.0 of 5 Hotel   |   Crta Fuencarral (M-603) Km 15 | Esquina Calla Metalurgia 1-3, 28108 Alcobendas, Spain
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Ranked #5 of 9 Hotels in Alcobendas
A recent review
3 of 5 stars reviewed 6 days ago
Mikel P North Shields, United Kingdom
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94 reviews from our community

Traveler rating
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    46
    31
    3
    4
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25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Shields, United Kingdom
Top Contributor
55 reviews 55 reviews
3 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall experience is ok but I was expecting much better from the stated hotel category. it is not well communicated if you have not car, but the facilities are downgrade. The rooms are small size but clean. The air conditioning didn't work properly, and I skip the breakfast a couple of days as it is not impressive. The restaurant and... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed December 18, 2014

I checked into this hotel for a night. Arriving by car we need to go around the block to enter the parking. Surface parking is free, whilst undergound parking carries a fee of around 10 euros per day. The funny thing about this hotel is that reception is on the first floor. The ground floor has a small hall with... More 

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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2014

It is what it says on the tin - Holiday Inn Express. Hotel is clean and staff friendly. It is a bit out of the way though and in an unusual location. It is very out of the way and choice of eating out is very limited. For our purposes though, it did the job.

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Croydon, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 28, 2014

I stayed here on business, and I'm glad I did, as you will need a taxi to travel anywhere, and taxis in Madrid cost quite a lot. Having said there, there are a couple of restaurants within walking distance. Having said that, the hotel itself was fine. The room was a little bit small, compared to other hotels in the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Rob S, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our... More 

Munich, Germany
Top Contributor
64 reviews 64 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 12, 2014

This hotel is perfectly located in the middle of an industrial zone. It is quite impossible to reach to civilization without a vehicle or a taxi, and you know, taxi drivers in Madrid like to get money for nothing. I tried to go to the supermarket in the nearness and it was really an adventure. For instance, going to Diversia... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Jator-C, Thank you for taking the time to leave us such a detailed review. We are very disappointed to hear about your experience on your recent stay. We just want to assure you that our Hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on... More 

Portsmouth, United Kingdom
Top Contributor
136 reviews 136 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 21, 2014

A perfect location if you need to visit one of the many businesses on the vast industrial estates that surround this hotel - also a useful stopover if driving. Otherwise, it can feel isolated with few restaurants or other amenities nearby. Central Madrid is around 60 minutes away by Metro from La Granja station which is around an 800 metre... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear Swetrat, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the internet service and the TV channel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We... More 

Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 4, 2014

I stayed there for 5 days. The heating only worked during the first day, on the next day they had some water pipes repairing done and the water was yellow for 2 days. I travel a lot however at this hotel not only the breakfast choices were extremely limited, but they were really bad tasting as well - worse breakfasts... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear MariaGiurca, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed November 19, 2013

Stayed here for two nights on a business trip, which was close to the venue of my meetings. The room I had was very neat and tidy with good facilities. The only issue for me was the availability of food in the area and the reliance on the food in the hotel on an evening. The restaurants in the area... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed November 4, 2013

Unfortunately I had my laptop bag stolen from the hotel during my stay. Which as you can imagine is a huge inconvenience as all my company and personal effects were stolen, including passport, sensitive data, documents, laptop, hard drives, car & house keys, satellite navigation and more. Security at the hotel is non existent and very poor. The CCTV is... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Alcobendas, responded to this review

Dear belboy15, Thank you for taking the time to review our property. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our products... More 

Bucharest
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 15, 2013

The hotel is nice, pleasant and clean room, nice breakfast. It is close to the Metro (less than 10 min walk). There is a large shopping center (5 minute walk). The staff was nice. Internet connectionn costs money, but there are some hot spots in the lobby/breakfast room where you can catch wi-fi.

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Alcobendas

Address: Crta Fuencarral (M-603) Km 15 | Esquina Calla Metalurgia 1-3, 28108 Alcobendas, Spain
Phone Number:
Location: Spain > Community of Madrid > Alcobendas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Express Alcobendas 4*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Alcobendas Hotel Alcobendas
Holiday Inn Alcobendas
Alcobendas Holiday Inn

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