We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Alcala De Henares hotels

Hotel Cisneros

3.0 of 5 Hotel   |   Paseo de Pastrana, 32, 28803 Alcala De Henares, Spain
Click for phone number
Hotel website
Hotel amenities
Hotel Cisneros
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Hotel Cisneros to your Saves list
67%
Ranked #9 of 17 Hotels in Alcala De Henares
A recent review
4 of 5 stars reviewed 1 week ago
A7d1n0 Dusseldorf, Germany
Write a Review

55 reviews from our community

Traveler rating
    10
    28
    14
    3
    0
See reviews for
17
24
4
6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (12)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (11)
All months
Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Although it is a little bit far from the centre of Alcalá, it is just 15 min walking. The people at the reception were very nice and friendly. The rooms are very nice, big and clean and the bathroom it's also very nice. The only drawback is that they are very little soundproof... Also, there is decent, free WIFI, although... More

Was this review helpful? Yes
Canterbury, United Kingdom
Top Contributor
90 reviews 90 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A rather poplar hotel, being close to the town-15 to 20min walk and 20km from Madrid Airport. I used this really as a stopping off point. To clean my hire vehicle etc, but it turned out much better than I had imagined. The staff were very good, not much of a breakfast, but the wi-fi was very fast.

Was this review helpful? Yes
London, Canada
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 30, 2014

Good location, nice rooms, lovely staff, terrific price. Staff were helpful with directions and recommendations. Would have preferred a more substantial breakfast but at this price it's hard to quibble.

Was this review helpful? Yes
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

I spent six nights in the Hotel Cisneros when attending a conference at the University in Alcala de Hanares, just outside of Madrid. The room was small and clean, perfect for one person. The separate bathroom has a good shower. The ac in the room is on a thermostat and can be easily adjusted. They have black out curtains for... More

Was this review helpful? Yes
Hertford, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is a value hotel where all the essentials are present but not enough interest being taken to meet basic requirements. The staff are very pleasant and helpful. The hotel was clean and but for the issues (see below) which could be addressed with ease would have been adequate for our needs.

Was this review helpful? Yes
Hooksett, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel was just ok. The staff was very nice and friendly. The rooms were small but exactly what I expected for Spain. We stayed in this hotel 2 nights and I got about 3 hours sleep total. The beds are so hard that my boyfriend and I both had back aches when we got up, I thought maybe it... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Stayed in this hotel for a week,did not expect much,but because of the late travel reservation did not have any other choice.The hotel turned out to be really pleasant surprise.The reservation process was smooth and quick.Hotel is relatively well positioned near the centre of a beautiful town of Alcala and I didn't have any problem finding the place.Personnel at the... More

Was this review helpful? Yes
Plymouth, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 17, 2012

Firstly,the Hotel is 30 minutes in a cab from the airport and a 40 minute train ride to the center of Madrid itself.The reason I make that point is we booked a Madrid city break through ASDA travel and ended up here, so, beware,some travel sites give this as a Madrid hotel. As for our stay,on the good side ,... More

Was this review helpful? Yes
Javea, Spain
Top Contributor
98 reviews 98 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 21, 2012

We stayed here for 2 nights in July 2012 and found it a very pleasant hotel. The staff are very helpful and friendly and the included breakfast is more than adequate. Very efficient Wifi is also included in the price. The hotel is situated in a quiet, upmarket area. The air condtioning was a boon as the outside temperatures in... More

Was this review helpful? Yes
Boston
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2007

i stayed at partner cisneros for a week in april. i arrived here after a short stint in the bahamas, and having endured 6 different flights in 4 days i was very happy to arrive at partner cisneros. the lovely ladies at the front desk were beyond helpful. they were wonderful in communicating with my worried parents and letting them... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Cisneros? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cisneros

Address: Paseo de Pastrana, 32, 28803 Alcala De Henares, Spain
Phone Number:
Location: Spain > Community of Madrid > Alcala De Henares
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cisneros 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Hotel Cisneros reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay