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3.0 of 5 Hotel   |   Paseo de Pastrana, 32, 28803 Alcala De Henares, Spain
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Hotel Cisneros
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Ranked #8 of 18 Hotels in Alcala De Henares
A recent review
4 of 5 stars reviewed 2 days ago
WalrusAvatar Madrid, Spain
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59 reviews from our community

Traveler rating
    10
    32
    14
    3
    0
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17
27
4
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Madrid, Spain
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is great in its category. Don't expect any fancy stuff, there isn't a mini-bar or a great seat of complimentary toiletries (you do get soap and shower gel). But you have a nice sized, clean room with a good bed to sleep on. Walls may be a bit on the thin side, but if you get one of... More 

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Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Although it is a little bit far from the centre of Alcalá, it is just 15 min walking. The people at the reception were very nice and friendly. The rooms are very nice, big and clean and the bathroom it's also very nice. The only drawback is that they are very little soundproof... Also, there is decent, free WIFI, although... More 

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Canterbury, United Kingdom
Top Contributor
90 reviews 90 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 1, 2014

A rather poplar hotel, being close to the town-15 to 20min walk and 20km from Madrid Airport. I used this really as a stopping off point. To clean my hire vehicle etc, but it turned out much better than I had imagined. The staff were very good, not much of a breakfast, but the wi-fi was very fast.

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London, Canada
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 30, 2014

Good location, nice rooms, lovely staff, terrific price. Staff were helpful with directions and recommendations. Would have preferred a more substantial breakfast but at this price it's hard to quibble.

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Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

I spent six nights in the Hotel Cisneros when attending a conference at the University in Alcala de Hanares, just outside of Madrid. The room was small and clean, perfect for one person. The separate bathroom has a good shower. The ac in the room is on a thermostat and can be easily adjusted. They have black out curtains for... More 

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Hertford, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is a value hotel where all the essentials are present but not enough interest being taken to meet basic requirements. The staff are very pleasant and helpful. The hotel was clean and but for the issues (see below) which could be addressed with ease would have been adequate for our needs.

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Hooksett, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel was just ok. The staff was very nice and friendly. The rooms were small but exactly what I expected for Spain. We stayed in this hotel 2 nights and I got about 3 hours sleep total. The beds are so hard that my boyfriend and I both had back aches when we got up, I thought maybe it... More 

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Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Stayed in this hotel for a week,did not expect much,but because of the late travel reservation did not have any other choice.The hotel turned out to be really pleasant surprise.The reservation process was smooth and quick.Hotel is relatively well positioned near the centre of a beautiful town of Alcala and I didn't have any problem finding the place.Personnel at the... More 

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Plymouth, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 17, 2012

Firstly,the Hotel is 30 minutes in a cab from the airport and a 40 minute train ride to the center of Madrid itself.The reason I make that point is we booked a Madrid city break through ASDA travel and ended up here, so, beware,some travel sites give this as a Madrid hotel. As for our stay,on the good side ,... More 

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Javea, Spain
Top Contributor
109 reviews 109 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 21, 2012

We stayed here for 2 nights in July 2012 and found it a very pleasant hotel. The staff are very helpful and friendly and the included breakfast is more than adequate. Very efficient Wifi is also included in the price. The hotel is situated in a quiet, upmarket area. The air condtioning was a boon as the outside temperatures in... More 

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Additional Information about Hotel Cisneros

Address: Paseo de Pastrana, 32, 28803 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cisneros 3*
Number of rooms: 42
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