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Hotel Cisneros

Paseo de Pastrana, 32, 28803 Alcala De Henares, Spain
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66 Reviews from our TripAdvisor Community

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Traveler rating
    12
    35
    16
    3
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5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (14)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (13)
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Norwich, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here for a three day conference for 20 people. Staff could not have been more friendly and willing to please. Meeting room brilliant. The restaurant was good - whole package very well organised. It was seamless! Especially Nuria, who was so helpful. Thank you! Carolyn

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Madrid, Spain
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

This hotel is great in its category. Don't expect any fancy stuff, there isn't a mini-bar or a great seat of complimentary toiletries (you do get soap and shower gel). But you have a nice sized, clean room with a good bed to sleep on. Walls may be a bit on the thin side, but if you get one of... More 

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Dusseldorf, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Although it is a little bit far from the centre of Alcalá, it is just 15 min walking. The people at the reception were very nice and friendly. The rooms are very nice, big and clean and the bathroom it's also very nice. The only drawback is that they are very little soundproof... Also, there is decent, free WIFI, although... More 

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Canterbury, United Kingdom
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 1, 2014

A rather poplar hotel, being close to the town-15 to 20min walk and 20km from Madrid Airport. I used this really as a stopping off point. To clean my hire vehicle etc, but it turned out much better than I had imagined. The staff were very good, not much of a breakfast, but the wi-fi was very fast.

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London, Canada
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 30, 2014

Good location, nice rooms, lovely staff, terrific price. Staff were helpful with directions and recommendations. Would have preferred a more substantial breakfast but at this price it's hard to quibble.

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Zurich, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

I spent six nights in the Hotel Cisneros when attending a conference at the University in Alcala de Hanares, just outside of Madrid. The room was small and clean, perfect for one person. The separate bathroom has a good shower. The ac in the room is on a thermostat and can be easily adjusted. They have black out curtains for... More 

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Hertford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is a value hotel where all the essentials are present but not enough interest being taken to meet basic requirements. The staff are very pleasant and helpful. The hotel was clean and but for the issues (see below) which could be addressed with ease would have been adequate for our needs.

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Hooksett, New Hampshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel was just ok. The staff was very nice and friendly. The rooms were small but exactly what I expected for Spain. We stayed in this hotel 2 nights and I got about 3 hours sleep total. The beds are so hard that my boyfriend and I both had back aches when we got up, I thought maybe it... More 

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Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Stayed in this hotel for a week,did not expect much,but because of the late travel reservation did not have any other choice.The hotel turned out to be really pleasant surprise.The reservation process was smooth and quick.Hotel is relatively well positioned near the centre of a beautiful town of Alcala and I didn't have any problem finding the place.Personnel at the... More 

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Plymouth, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 17, 2012

Firstly,the Hotel is 30 minutes in a cab from the airport and a 40 minute train ride to the center of Madrid itself.The reason I make that point is we booked a Madrid city break through ASDA travel and ended up here, so, beware,some travel sites give this as a Madrid hotel. As for our stay,on the good side ,... More 

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