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AC Hotel Alcala de Henares by Marriott

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C/ Octavio Paz 25, 28805 Alcala De Henares, Spain
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1 room 1 adult
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AC Hotel Alcala de Henares by Marriott
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88 Reviews from our TripAdvisor Community

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Vail, Colorado
Level Contributor
204 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed December 29, 2015

First, the Staff is excellent! They are well meaning, and hard working. They will try to accommodate you in every way possible. Also there is an excellent supermarket literally around the corner from the front entrance of the hotel so it is easy to get things for the room refrigerator. There is a small snack area in the lobby. The... More 

Helpful?
1 Thank Pamelavail
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review

Thanks for your comment , we are glad that your stay in our hotel has been satisfactory and we hope to see you again if they return to Alcala de Henares. Best regards. More 

Prague, Czech Republic
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 2, 2015

Modern hotel, nice wooden floors in the rooms, modern bathrooms, pleasant reception. The downfall was the waiter in the restaurant, who rushed around the 4 tables of guests looking very busy and then disappeared for long periods. In Spain, you get bread on the table before anything else. here we got drinks (after an ample wait), then menu (after an... More 

Helpful?
Thank 954pb
Miguel Angel H, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Gracias por su comentario nos ayudara a mejora. Thank you for your comment, KIng regards. More 

TOULOUSE, France
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 30, 2015

The AC Hotel is pleasant and offers an excellent value for money. The rooms are clean, with good furnitures, a lot of space... Very good bed and very good bathroom. The interior desing (for the room and also for other areas) is warm and modern. The staff is helpful for all your requests and efficient for the check-in and check-out.... More 

Helpful?
1 Thank Alain B
ACGuadalajara, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review

Thank you very much for your comment , for us your opinions are very important and I am glad that your stay in our hotel have been to his liking . Sincerely. More 

Dublin
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

Lovely hotel, with good amenities. Located approx 40 mins from Madrid city and approx same from Airport. Rooms are well appointed, clean, quiet. Missing iron and hairdryer! V business hotel. Would not stay here if visiting Madrid! Alcala de Hernandez has a beautiful city itself with bars & restaurants.

Helpful?
Thank DublinSimoncowell
ACGuadalajara, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review

Thank you for your comments, try to improve on aspects that you indicate us , our location is strategic because we are next to the motorway and only 5 minutes from downtown and 15 minutes from Madrid airport. A greeting. Miguel A. Herráiz. More 

Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 15, 2015 via mobile

For the price it is good. Location is odd on a housing estate next to Macdonalds on the highway. The room was nice but ok for the money. Bed springs creaked and air con was a little noisy. Staff were great. Good supermarket next door. Bathroom was nice.

Helpful?
Thank Smithsd1
ACGuadalajara, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review

Thank you very much for your comment , for us your opinions are very important and I am glad that your stay in our hotel have been to his liking . Sincerely More 

London, United Kingdom
1 review
4 of 5 stars Reviewed April 18, 2015

I stayed here for 3 nights for a business trip. The room I had was not completely cleaned up; I could find remaining of cut off name tags of previous lodger on the floor. However the room was moderately nice in terms of finishings. Be sure to take your own lotion as the hotel only provides shampoo and shower gel.... More 

Helpful?
Thank idczar
Miguel Angel H, Gerente at AC Hotel Alcala de Henares by Marriott, responded to this review

Dear Customer, Thank you for your comments about your stay in our hotel. We regret not having met your expectations. We take note of your comments to improve and change the deficiencies you had been found. We hope to provide our best service in the future if you choose to stay with us again. Best regards Miguel Angel Herráiz Hotel... More 

Jeddah, Saudi Arabia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 16, 2014

This property is very clean and a nice quite place to crash in. The breakfast service is very regular and I wish they improve it and improve the selection. A good place to stay for work but not so great for evening life

Helpful?
Thank nmudarres
Miguel Angel H, Gerente at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Estimado Cliente, Es un placer para todo el equipo del Hotel Ac Alcalá de Henares saber que su estancia en... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed November 11, 2014

Stayed here for less than 10 hours but was pleasantly surprised. Helpful reception staff, nice clean rooms with stylish marble bathroom. Good breakfast, and for the first time ever A DEVICE FOR TOASTING BREAD IN A NON-UK HOTEL, nearly fell over myself in anticipation. Only down-side was the view of Macdonalds from my room on the 3rd floor.

Review collected in partnership with Galahotels.com

Helpful?
Thank simoncK1290GS
Miguel Angel H, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Gracias por tomarse el tiempo en comentar su estancia en nuestro Hotel, me alegro de que le gustase nuestro Hotel... More 

New Delhi, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

After my conference in Malaga, i joined a friend in Alcala, Madrid, for the weekend, and she booked a room in AC Hotel, Alcala . it was a very good, clean hotel, very professional in approach yet very comfortable. had good accessibility location wise, with Super Market and good restaurants and interseting track for jogging near by ! the stay... More 

Helpful?
Thank 606Jyoti
Miguel Angel H, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Muchas Gracias, me allegro de que disfrutase de su estancia en el AC Alcala, para nosotros es muy importante que... More 

Bloomfield Hills, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 19, 2014

This Marriott is a contemporary style, has comfortable, clean rooms and to top it off very friendly english speaking front desk staff. The hotel on the #7 bus route which stops directly in front of the hotel. A bank with an outdoor ATM is next door to the hotel, and a Save More (Ahorrar Mas?) grocery store is located behind... More 

Helpful?
2 Thank VCM99
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