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AC Hotel Alcala de Henares by Marriott

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C/ Octavio Paz 25, 28805 Alcala De Henares, Spain
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1 room 1 guest
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AC Hotel Alcala de Henares by Marriott
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61 Reviews from our TripAdvisor Community

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Traveler rating
    16
    25
    18
    1
    1
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11
16
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (12)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (8)
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London, United Kingdom
1 review
4 of 5 stars Reviewed April 18, 2015

I stayed here for 3 nights for a business trip. The room I had was not completely cleaned up; I could find remaining of cut off name tags of previous lodger on the floor. However the room was moderately nice in terms of finishings. Be sure to take your own lotion as the hotel only provides shampoo and shower gel.... More 

Was this review helpful? Yes
Miguel Angel H, Gerente at AC Hotel Alcala de Henares by Marriott, responded to this review

Dear Customer, Thank you for your comments about your stay in our hotel. We regret not having met your expectations. We take note of your comments to improve and change the deficiencies you had been found. We hope to provide our best service in the future if you choose to stay with us again. Best regards Miguel Angel Herráiz Hotel... More 

Jeddah, Saudi Arabia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 16, 2014

This property is very clean and a nice quite place to crash in. The breakfast service is very regular and I wish they improve it and improve the selection. A good place to stay for work but not so great for evening life

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Miguel Angel H, Gerente at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Estimado Cliente, Es un placer para todo el equipo del Hotel Ac Alcalá de Henares saber que su estancia en... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed November 11, 2014

Stayed here for less than 10 hours but was pleasantly surprised. Helpful reception staff, nice clean rooms with stylish marble bathroom. Good breakfast, and for the first time ever A DEVICE FOR TOASTING BREAD IN A NON-UK HOTEL, nearly fell over myself in anticipation. Only down-side was the view of Macdonalds from my room on the 3rd floor.

Review collected in partnership with Galahotels.com

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Miguel Angel H, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Gracias por tomarse el tiempo en comentar su estancia en nuestro Hotel, me alegro de que le gustase nuestro Hotel... More 

New Delhi, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

After my conference in Malaga, i joined a friend in Alcala, Madrid, for the weekend, and she booked a room in AC Hotel, Alcala . it was a very good, clean hotel, very professional in approach yet very comfortable. had good accessibility location wise, with Super Market and good restaurants and interseting track for jogging near by ! the stay... More 

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Miguel Angel H, Director General at AC Hotel Alcala de Henares by Marriott, responded to this review
Google Translation

Muchas Gracias, me allegro de que disfrutase de su estancia en el AC Alcala, para nosotros es muy importante que... More 

Bloomfield Hills, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 19, 2014

This Marriott is a contemporary style, has comfortable, clean rooms and to top it off very friendly english speaking front desk staff. The hotel on the #7 bus route which stops directly in front of the hotel. A bank with an outdoor ATM is next door to the hotel, and a Save More (Ahorrar Mas?) grocery store is located behind... More 

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San Diego, California
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed July 1, 2014

easy parking and access. a few feet from a McDonald's (not sure if that is a plus or not!) there is a CarreFour across the bridge should you need. the hotel was very clean and what i think they call "urban chic". breakfast was good. bed was firm. internet free in lobby, pay for it in your room (i seem... More 

Was this review helpful? Yes 1
Istanbul, Turkey
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 20, 2014

I've been in Madrid, Alcala de Henares because of business. The hotel is closed to industrial area. The room comfort was good and the bathroom was clean. You have to pay for internet connection. I stayed in this hotel on Sunday, the restaurant was close when I asked for dinner at 21:00. There is Mc Donalds a few minutes walking... More 

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Varese, Italy
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 30, 2013

The room comfort is good, bathroom wide and clean. This hotel is located just out of the highway, but to reach Alcalà’s industrial area, city center or Madrid you have to take a car. No way to go around in the evening to have a walk after a stressful working day. You just can reach a fast-food, which in terms... More 

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Bayona, Spain
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 20, 2013

This is a business hotel located next to the highway going northeast (A-2). The location is good and with easy access. The rooms are bare minimum and a little old fashioned. For the business traveler you have a few extra electric outlets, which is good! However, No alarm clock! In the room which is unhandy. The restaurant even though not... More 

Was this review helpful? Yes 1
Level Contributor
1 review
4 of 5 stars Reviewed March 27, 2013

The hotel is a 30 minute train ride from central Madrid, which makes it reasonable for travel into the city. The price is really great for a Marriott and the service is fabulous. The bathroom was beautiful with great water pressure. The room itself was small by US standards but fairly comparable from European standards.

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48 photos of this hotel

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