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Hotel Casona del Lago

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Calle Litoral, Santa Elena, Flores 010100, Guatemala
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Hotel Casona del Lago
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (115)
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    (35)
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    (44)
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Guatemala City, Guatemala
5 of 5 stars Reviewed 5 days ago NEW

The room was superbly comfortable. Employees are highly cordial and sweet in behaviour. Surroundings and enchanting and the facilities compel ones to return! In general, my experience was superbly excellent!

Review collected in partnership with this hotel

Was this review helpful? Yes
Hoteles_de_Peten, Director General at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Es un placer poder leer que su estadía estuvo excelente! Agradecemos que haya comentado esto. Para el equipo... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
5 of 5 stars Reviewed June 15, 2015

This is a large conmercial type hotel. Rooms are ample and clean. The beds are comfortable and the view of the lake from our balcony was nice, Friendly service and economical. We had breakfast in the restaurant and it was very good too.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huesped, Es un placer para Hotel Casona del Lago leer que tuvo una estadía muy placentera en el hotel.... More 

Phoenix, Arizona
Level Contributor
112 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed April 17, 2015

I stayed here in April 2015 during a tour of Central America with OAT. The outside of the hotel is nice and it has a pretty and clean pool area on a lake. Upon entering my room, it was very hot and it took a while to cool with the room AC. There is no central AC so the rooms... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director de Relaciones con Clientes at Hotel Casona del Lago, responded to this review
Google Translation

De parte de todo el equipo te damos las gracias por tu valioso tiempo y comentar sobre tu estadía en... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

This hotel is totally worth it, great location right outside the island keeping you away from all the night clubs noise. You are on walking distance to the one mall and from the island. I'll recommend eating at the island, the food at the hotel is just fine, but you'll have more choices in the island. The rooms are ok,... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Elsa, Gracias por comentar tu fabulosa estadía en nuestro hotel. Apreciamos el tiempo que te tomaste en comentar. Nuestro... More 

Poway, California
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed April 4, 2015

First of all, be careful because there are two hotels in Flores with similar names. The name in our brochure was La Casona de la Isla Hotel, but actually we stayed at Hotel Casona del Lago. The two hotels have different paint schemes (the one where we stayed was blue), but perhaps the hotels are related. All of the pictures... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Cliente, Lamentamos que su visita a nuestro hotel no fuera la mejor. Es la primera vez que nos confunden... More 

Calgary, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel was reserved for us through a travel agency, and we were not disappointed. Very comfortable room, comfortable beds, quiet, nice bathroom, and the breakfast was very good. The pool is small, but welcomed in the heat. I would have liked more sun in the pool area, but it was blocked by the surrounding building in the afternoon. An... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Diane, Gracias por tomarse el tiempo en comentar su estadía en el hotel. Para todo nuestro equipo es un... More 

Guatemala City, Guatemala, Guatemala
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 24, 2015

This hotel is nice and clean, has wonderful view to the lake and absolutely beautiful pool where to cool off. Service is great and the staff is very kind. I also think it's very easy to find once you get to Santa Ana or Flores. Easy access to a mall near by and within walking distance from the island.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Daryl, Gracias por tomarte el tiempo en escribirnos tu comentario, Nuestro personal esta para hacer agradable tu estadía. La... More 

Albuquerque, New Mexico
Level Contributor
315 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
3 of 5 stars Reviewed March 20, 2015

I stayed 2 nights in Room 23. Two double beds, TV, AC, strange desk/table combo, 1 chair. Good shower in the average bathroom. Good breakfast in a very crowded breakfast room. Choose your room carefully. My room was OK, but my traveling companions had rooms facing the road (they complained about the noise).

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado cliente, Gracias por tomarse el tiempo para poder hacer sus comentarios sobre la estadía. Esperamos que haya sido de... More 

Myerstown, Pennsylvania
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 7, 2015

This place is clean, kid-friendly (which is a definite plus when travelling with 4 kids 8 and under) as well as reasonable priced! We loved the pool!!! The restaurant also was very kind in serving all of us including the four kids. The staff was genuinely kind and helpful.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped Es de sumo agrado poder leer este tipo de comentarios. El servicio e infraestructura de nuestro hotel esta... More 

Cedarburg, Wisconsin, United States
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 27, 2015

Unlike another negative review, I found this hotel super clean and absolutely delightful. I stayed here for two nights and the experience was memorable. I stayed in room 201 overlooking the lake with a balcony and it was great. I walked around to see which rooms will have a better view and you should ask for room 301, 201, 31,... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huesped, Gracias por comentar sobre tu estadía. Para todo el equipo fue un verdadero placer haberte tenido en nuestro... More 

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