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Hotel Casona del Lago

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Calle Litoral, Santa Elena, Flores 010100, Guatemala
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Hotel Casona del Lago
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Hotel Casona del Lago
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108 reviews from our community

Traveler rating
    29
    43
    25
    4
    7
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15
41
10
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
61 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 17, 2015

I stayed here in April 2015 during a tour of Central America with OAT. The outside of the hotel is nice and it has a pretty and clean pool area on a lake. Upon entering my room, it was very hot and it took a while to cool with the room AC. There is no central AC so the rooms... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director de Relaciones con Clientes at Hotel Casona del Lago, responded to this review
Google Translation

De parte de todo el equipo te damos las gracias por tu valioso tiempo y comentar sobre tu estadía en... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

This hotel is totally worth it, great location right outside the island keeping you away from all the night clubs noise. You are on walking distance to the one mall and from the island. I'll recommend eating at the island, the food at the hotel is just fine, but you'll have more choices in the island. The rooms are ok,... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Elsa, Gracias por comentar tu fabulosa estadía en nuestro hotel. Apreciamos el tiempo que te tomaste en comentar. Nuestro... More 

Poway, California
Top Contributor
87 reviews 87 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed April 4, 2015

First of all, be careful because there are two hotels in Flores with similar names. The name in our brochure was La Casona de la Isla Hotel, but actually we stayed at Hotel Casona del Lago. The two hotels have different paint schemes (the one where we stayed was blue), but perhaps the hotels are related. All of the pictures... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Cliente, Lamentamos que su visita a nuestro hotel no fuera la mejor. Es la primera vez que nos confunden... More 

Calgary, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel was reserved for us through a travel agency, and we were not disappointed. Very comfortable room, comfortable beds, quiet, nice bathroom, and the breakfast was very good. The pool is small, but welcomed in the heat. I would have liked more sun in the pool area, but it was blocked by the surrounding building in the afternoon. An... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Diane, Gracias por tomarse el tiempo en comentar su estadía en el hotel. Para todo nuestro equipo es un... More 

Guatemala City, Guatemala, Guatemala
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2015

This hotel is nice and clean, has wonderful view to the lake and absolutely beautiful pool where to cool off. Service is great and the staff is very kind. I also think it's very easy to find once you get to Santa Ana or Flores. Easy access to a mall near by and within walking distance from the island.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimada Daryl, Gracias por tomarte el tiempo en escribirnos tu comentario, Nuestro personal esta para hacer agradable tu estadía. La... More 

Albuquerque, New Mexico
Top Contributor
308 reviews 308 reviews
112 hotel reviews
188 helpful votes 188 helpful votes
3 of 5 stars Reviewed March 20, 2015

I stayed 2 nights in Room 23. Two double beds, TV, AC, strange desk/table combo, 1 chair. Good shower in the average bathroom. Good breakfast in a very crowded breakfast room. Choose your room carefully. My room was OK, but my traveling companions had rooms facing the road (they complained about the noise).

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado cliente, Gracias por tomarse el tiempo para poder hacer sus comentarios sobre la estadía. Esperamos que haya sido de... More 

Myerstown, Pennsylvania
Senior Contributor
37 reviews 37 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 7, 2015

This place is clean, kid-friendly (which is a definite plus when travelling with 4 kids 8 and under) as well as reasonable priced! We loved the pool!!! The restaurant also was very kind in serving all of us including the four kids. The staff was genuinely kind and helpful.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped Es de sumo agrado poder leer este tipo de comentarios. El servicio e infraestructura de nuestro hotel esta... More 

Cedarburg, Wisconsin, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

Unlike another negative review, I found this hotel super clean and absolutely delightful. I stayed here for two nights and the experience was memorable. I stayed in room 201 overlooking the lake with a balcony and it was great. I walked around to see which rooms will have a better view and you should ask for room 301, 201, 31,... More 

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huesped, Gracias por comentar sobre tu estadía. Para todo el equipo fue un verdadero placer haberte tenido en nuestro... More 

Hong Kong, China
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed February 20, 2015

Although the hotel faces the lake, only some lucky ones could enjoy the view of the lake from the rooms. Mine faces the opposite building. Worst of all, as the windows of the room open onto the corridor, the curtains had to be pulled up to avoid being seen by passersby. It made the room fairly dark without natural light.... More 

Was this review helpful? Yes 1
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Gracias por sus comentarios. Es un gusto haberlo atendido. Le cuento que gracias a sus comentarios mejoramos mucho... More 

Guatemala Department, Guatemala
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Loved sitting on my balcony overlooking the lake. My room was comfortable and clean. The staff were really friendly and they went out of their way to be sure I was happy. There is a restaurant on site but I only had breakfast there. It was good too. Prices are reasonable.

Was this review helpful? Yes
Hoteles_de_Peten, Director Comercial at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Gracias por haberse tomado el tiempo en comentar sobre su estadía. Es un gusto leer que paso un... More 

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