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Hotel Casa Amelia

#3 of 18 Hotels in Flores
Certificate of Excellence
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Calle La Union | Ciudad Flores Peten Guatemala/ CA, Flores 001, Guatemala
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1 room 1 adult
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Hotel Casa Amelia
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255 Reviews from our TripAdvisor Community

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Dwight, Canada
Level Contributor
160 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel for 3 nights to and from Tikal. We requested this hotel after reading tripadvisor reviews. We stayed 2 nights in room 301, since many reviews stated this was a great room. Unfortunately it was not only noisy from road traffic it was very small. It was nice to be on the terrace but we did... More 

Helpful?
Thank Retired_teacher_56
Kalamazoo, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Extremely pleasant staff, fabulous view & great location...my room was very clean & water was hot. Rooms are situated over the street so I slept with earplugs, but this is standard in Flores & throughout Guatemala.

Helpful?
Thank 65FlyGirl1972
HotelCasaAmelia, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

We feel good to know that our services are good for your stay, we regret the problems with noise in the streets it is something we can not control. We hope to always serve you the best way next time, good trip More 

Manchester, England, United Kingdom
Level Contributor
71 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location right on the lake front, comfortable beds and nice hot shower. The room we had was nice but I would suggest to bring eyemasks and earplugs if you are a light sleeper like me as the curtains don't block out the light and the street is very noisy all through the night with people sat outside all night... More 

Helpful?
Thank Jonny H
HotelCasaAmelia, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Thank you for your comment about our services we always await guests to feel comfortable in their rooms, we decided to make changes to the curtains of the room to avoid the problem of light, usually on weekends there is that problem with many people leaving party to long hours of the night. We hope next time passes in a... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

My girlfriend and I booked this hotel on the basis of good reviews and it has lived up to them. We only booked one night at first as we were not sure of our plans for Tikal and beyond. I emailed the hotel before arriving to book an airport pick up and work out Tikal options. Federico responded quickly with... More 

Helpful?
Thank GmanJ81
Casa Amelia H, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Hotel Casa Amelia, appreciate your time by the comment made hope always meet the expectations of customers. We hope to visit us next time and you always feel happy to be with us. More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was good, room was spacious, clean with hot water and decent quality wifi. The staff were friendly and helpful, lent me a torch/flashlight for the Tikal sunrise tour and provided breakfast snacks before leaving for the tour at 3am. It's in a good location, near the lake and next door to a few good restaurants and a tour... More 

Helpful?
Thank Vicky C
Casa Amelia H, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Thank you for visiting Hotel and Restaurant Casa Amelia, we hope to return one day with us, we hope your journey has continued great. Soon returns to Guatemala. More 

Bologna, Italy
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Me and my wife have been at "Casa Amelia" for two nights, after a long trip from Palenque to Flores. We recommend this hotel. The hotel is nice, clean, in an amazing position, for a good price; but the priceless added value of this hotel is the kindless of everybody. Here the hospitality is great. Guisella has been extremely helpful.... More 

Helpful?
Thank FrancecoS
Casa Amelia H, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Thank you for taking your time to comment on our services, Hotel Casa Amelia's main objective is that the guests feel being in your second home. This motivates us to always want to improve and innovate for better service, we hope in a next time to serve More 

San Jose, Costa Rica
1 review
4 of 5 stars Reviewed December 26, 2015

Although we booked a lakeside view they put us in a much poorer room the first night (noisy inefective air con) Great location and friendly service. We went to see Tikal and book air tickets through very friendly travel agents opposite.

Review collected in partnership with this hotel

Helpful?
Thank Chris K
Casa Amelia H, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Thanks for your comment, it helps us know which aspects to improve. We hope next time to serve a lot better and overcome your expectations More 

Belize City, Belize
Level Contributor
3 reviews
5 of 5 stars Reviewed December 23, 2015

We did not get to stay at the hotel but we had food there and it was amazing! It is a very beautiful place located near the lagoon and their prices are reasonable. My family and I had an amazing time there. We will be back for sure.

Helpful?
Thank MayaGuideAdventures
Casa Amelia H, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Hotel and Restaurant Casa Amelia is happy to visit with family and even more when you are happy with the food at our restaurant. We hope your visit soon and be happy again More 

Washington DC, District of Columbia
Level Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 15, 2015

Hotel has nice restaurant on the water and rooms facing that way have great views. Staff was accommodating. If you pay cash you get free breakfast, which has some good options. Rooms are basic and are expensive relative to quality. If only staying for one night, not necessary. Flores is so small, there is no bad location.

Helpful?
Thank C R
HotelCasaAmelia, Director de Relaciones Públicas at Hotel Casa Amelia, responded to this review

Thank you for taking your time to comment on our services, we regret the expectations in terms of quality and price but are official rates prepared by the Guatemalan Institute of Tourism. We try more and more to improve the quality of service and also the comfort of the rooms in a hope next time you feel more comfortable with... More 

London, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 11, 2015

My girlfriend and I stayed here at the beginning of December 2015. Probably not peak season so the place was quite empty which allowed us the choice of rooms. If you can go for 301 or 302 which are on the roof terrace with delightful views over the lake and some seating to relax and read. If Flores can have... More 

Helpful?
1 Thank johny2crisps
Casa Amelia H, Director de Relaciones con Clientes at Hotel Casa Amelia, responded to this review

Thank you for taking your time and review Hotel Casa Amelia, this motivates us to always work for a better service. We hope to serve you next time and you feel happy to be with us always stayed. More 

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