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Motel 6 McKinney

2125 White Avenue, U.S. 75 at White Avenue, Exit #40-B, McKinney, TX 75069
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Motel 6 McKinney
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33 Reviews from our TripAdvisor Community

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Racine
1 review
1 of 5 stars Reviewed 2 weeks ago

I've accidentally found myself in some terrible hotels before but this place beats them all! Here's why: I checked into this hotel and found this place as dirty as ever! As if that was not enough, the heater in the room did not work! The attendants made no effort to offer quality service and suggested I have to go look... More 

Helpful?
Thank Adediran A
6Team, Brand Experience Team Member at Motel 6 McKinney, responded to this review

Adediran, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Lewisville, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 21, 2015

This place is horrible. The beds are very uncomfortable. The non-smoking rooms still smell like they've been smoked in. They have basically no amenities. You have to bring everything you might possibly need for your trip. No iron or ironing board in the room. No hair dryer. No rollaway beds for your children. You do get two free bars of... More 

Helpful?
1 Thank jfstephenson618

Travelers are raving about these McKinney hotels

Dayton, Ohio
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 23, 2015

I have stayed here before but this time it's different. I checked in go to my room and turn on tv it has nothing on the screen. I pick up the phone to call front desk. The receiver has no cord attached I hook it up then phone still doesn't work. I walk down 3 floors to front desk to... More 

Helpful?
1 Thank Mvann
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 19, 2015 via mobile

The entire building smelled like cigarette smoke. We walked into the "modern" room and it smelled bad. The toilet had cigarette burns on the toilet and the walls of the bathroom looked like it had dried snot all over the walls. The building is old, the only thing updated was the room and even the bed spread had stains on... More 

Helpful?
1 Thank Doris Q
6Team, Brand Experience Team member at Motel 6 McKinney, responded to this review

Dear Doris, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. Motel 6 standards for quality... More 

Ft. Worth, TX
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a nice little hotel for the price. Good location-easy to get to. The desk clerk was very helpful in giving info about the city (things to do, places to go-how to get there etc.) FYI- there aren't any microwaves, coffee pots, hairdryers or irons in the rooms and not all rooms have fridges-I got mine after I requested... More 

Helpful?
1 Thank August M
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 2, 2014

You can clearly see the bed is covered in stains. We called down to the desk to ask for clean sheets and was told there weren't any and we were given a different room which was not any better. People knocked on the door at all hours to ask if we had laundry detergent and such items. Vending machine has... More 

Helpful?
2 Thank T T
1 review
1 of 5 stars Reviewed November 10, 2014

DO NOT STAY HERE!!! The pictures will fool you. When we arrived, I had a bad feeling. as we arrived in the room the blankets were disgusting and covered in stains. The toilet, sink & bath tub were clean but the floors were disgusting. The towels were not even white. The fake wood flooring was so gross and filthy. We... More 

Helpful?
Thank lmc546
6Team, Brand Experience Team member at Motel 6 McKinney, responded to this review

Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We strive to provide a comfortable night's rest, and are... More 

Hattiesburg, Mississippi
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 3, 2014 via mobile

The outside and common areas were nice and clean. The price was right but the room was disgusting. After a long drive I stopped for a short night of sleep. Seemed nice as I arrived and checked in. When I entered the room the faux wood floors were peeled up and separate all over the room. I thought just unsightly... More 

Helpful?
Thank Peidaycsp
6Team, Brand Experience Team member at Motel 6 McKinney, responded to this review

Dear Guest, Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. Please know the issues... More 

Alvin, Texas
2 reviews
1 of 5 stars Reviewed October 3, 2014

I work in Hospitality for a wonderful hotel group and know how detrimental comments like this can be. My sister quickly booked rooms for our family for a last minute court appointment we needed to attend. RED FLAG as soon as we walked in. The front desk (female person) appeared to be on medication (surly illegal), grinding her teeth, arms... More 

Helpful?
Thank Tonya L
6Team, Brand Experience Team member at Motel 6 McKinney, responded to this review

Tonya, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest... More 

Daingerfield, Texas
Level Contributor
8 reviews
6 hotel reviews
1 of 5 stars Reviewed October 1, 2014 via mobile

Terrible! The bed was full of stains, etc and hair between the sheets. No toilet paper at all. The manager on duty was helpful, but there was no way that I was going to stay there. I got my money back and went to super 8.

Helpful?
Thank jerry b
6Team, Brand Experience Team member at Motel 6 McKinney, responded to this review

Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations at 1-855-787-9864 to further address your concerns, and help us provide a better guest experience in the future. More 

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