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All 12 McKinney hotels

Comfort Suites McKinney

2.5 of 5 Hotel   |   1590 N Central Expressway, McKinney, TX 75070
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Ranked #4 of 12 hotels in McKinney
A recent review
4 of 5 stars reviewed 2 weeks ago
Lori N Gardendale, Alabama
  • Reviews (28)
  • Photos (10)
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28 people have reviewed this hotel

Traveler rating
    12
    12
    3
    0
    1
See reviews for
11
7
1
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Gardendale, Alabama
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall our four-night stay was quite nice. The free breakfast service each morning was perfect. We reserved a two bed suite with sofa bed. The sofa bed had dirty sheets and blankets and we had to get clean sheets from front desk so child could sleep on sofa bed, but other than that we have no complaints.

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50158
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2014

We spent 6 nights at this hotel during Christmas week and enjoyed it very much. Our nephew got married the 27th and we were able to spend Christmas Eve and Day with my sister's family. A special thank you goes to Melissa for taking the time and thought to put us on the 3rd floor and near the end of... More

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McKinney, Texas
1 review
5 of 5 stars Reviewed December 8, 2013

The room was very well dressed. Beds were comfortable. The staff was excellent even with my kids. They went above and beyond to make sure our stay was great. The guy at the front desk made sure that we had everything we needed, the restroom was nice and spacious. I like the fact that their bath towels are actually big... More

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cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, C.Patel General... More

Marion, AR
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2013

My mother and I traveled to McKinney to attend a funeral. We called the hotel for reservations while we were still traveling. The gentleman that answered the phone was very helpful and accommodating. Upon arrival later in the evening, the same gentlemen, K.B., went out of his way to make sure we got checked in ok and settled in without... More

Was this review helpful? Yes 1
cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am glad that KB was able to assist you... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2013 via mobile

This is the best hotel I have ever stayed in. The staff is amazing and extremely friendly, the room is very nice with a very spacious bathroom, minifridge, and microwave. Outdoor pool is great for all ages! Fitness room has a TV, multipurpose machine, treadmill, and stationary bike. Breakfast is free and very filling, with a spacious eating space, well-stocked... More

Was this review helpful? Yes 1
cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, C.Patel General... More

Top Contributor
86 reviews 86 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 6, 2013

--Air conditioner loud and NEVER turns off! Prepared to be very cold or very hot! --Tub is small --The hotel plays a fun game called, "How much furniture can I fit in the smallest space possible?" --The staff looked unkept --Bed not comfortable Go somewhere else!

Was this review helpful? Yes 3
cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the entire staff to ensure we handle these types of situations differently in the future. Again, thank... More

Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

July 2, 2013 Older, nicely renovated hotel. Nice people. Very low grade breakfast. All AC units full of mold. Looked into six different units in six different rooms with a flashlight and saw it with my own eyes....MOLD! and lots of it. If you are sensitive to mold spores or mold, choose a different hotel. My wife and I spent... More

Was this review helpful? Yes 1
cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Mission, TX
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013

We were recommended to stay here by the Lamb and Lion Ministries and it was an excellent place to stay. It was very convenient as we were going back there the next morning to Lamb and Lion. Rooms were very clean and nice and this was our first night of staying in Comfort Inn and was an enjoyable stay as... More

Was this review helpful? Yes
cpatel13, General Manager at Comfort Suites McKinney, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

MO
Top Contributor
68 reviews 68 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 1, 2013

We stayed here before, a couple of years ago, and were satisfied. But the property is going downhill. Our room was not very clean, the sink didn't drain properly, and the handle fell off the closet door when we tried to open it. These are small things, but signs that the property is not maintained. It makes you wonder if... More

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Virginia Beach, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2013

I went all over Dallas, Allen and Mckinney Texas looking for a Hotel everything was booked that I would normally stay in, I just wanted to relax after a 92 hour work week I seen Comfort Suites and was going to keep driving but decided to stop and Im glad I did the Staff was extremely helpful the gentleman at... More

Was this review helpful? Yes 2
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Additional Information about Comfort Suites McKinney

Also Known As:
Comfort Suites Mckinney Hotel
Comfort Suites Mckinney Hotel Mckinney
Mckinney Comfort Suites
Address: 1590 N Central Expressway, McKinney, TX 75070
Phone Number:
Location: United States > Texas > McKinney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in McKinney
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites McKinney 2.5*
Reservation Options:
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10 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64