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Holiday Inn Hotel & Suites McKinney - Fairview

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3220 Craig Drive, McKinney, TX 75070
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Holiday Inn Hotel & Suites McKinney - Fairview
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Holiday Inn Hotel & Suites McKinney - Fairview
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177 reviews from our community

Traveler rating
    120
    36
    12
    4
    5
See reviews for
64
32
9
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (44)
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Queensbury, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Went for a wedding and enjoyed the bar, food and how clean hotel was. Rooms very big enough and views from room was nice. Grounds were clean and we are going back again this year for another wedding. Would recommend it

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Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights. The hotel is very modern yet comfortable. We received a pass for a free drink at the bar, and the bar was enjoyable. The bartender was great. She was very friendly and attentive. I love the fact that you can opt out of breakfast for a lower room rate! I often don't eat a... More 

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Well, let's the hope that the universe brings you our way sometime soon -- we loved having you! It's awesome that you were such a huge fan of the pillows. Here's to hoping for many more great night's sleep with them! Thanks so much for sharing the love -- we LOVED reading this. Have a great day, The Staff at... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Holiday Inn McKinney three times this year when visiting my baseball playing son. Each time I visited McKinney I stayed at Holiday Inn Hotel and Suites because it has a homey, comfortable feeling. Whenever I stayed at the hotel I was impressed with the amazing staff, service, cleanliness and amenities. I could not have asked for a... More 

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for such a wonderful review, Kathryn -- making you feel at home is what we're all about, and it makes us so happy to know that we have done. We know how frustrating it can be to be without your stuff, and we're so glad if we could help ease your troubles in any way. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 3 nights in May and everything was great! Very clean hotel and the staff is wonderful. Kris in the restaurant/bar area gave me great service which made my stay even better! I couldn't have had a better time, I will definitely be coming back the next time I'm in the area!

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Awh -- thanks so much! We're so lucky to have such a great team, and I'll be sure to thank Kris for all of her hard work. We can't wait to welcome you back next time you're in town! All the best, The Staff at Holiday Inn Hotel & Suites McKinney-Fairview More 

Atlanta, Georgia
Top Contributor
110 reviews 110 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in town for a family reunion, and had three rooms at the hotel this last weekend. The hotel was in beautiful shape. The kids enjoyed the indoor pool with the spa. For those who are traveling in a wheelchair--this pool is 100% handicapped accessible. They have a chair lift for the pool! The only downside was that breakfast... More 

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

We can't wait to have you guys back! Hopefully you enjoyed the family reunion as much as we enjoyed having you here! The pool is one of our favorite things, and we're pumped that your children loved it too. Nothing makes us happier than hearing from satisfied customers, and we're so grateful that you reached out. Have a great day,... More 

Paris
Top Contributor
87 reviews 87 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 15, 2015

Located close to the I75 and 121, very convenient to go Northor to Dallas and close to many shopping center. Room are confortable with a small kitchen. Avoid room front of lift for noise' both side of the building are Ok ( first time I was in front,second at the back). Breakfast is Ok. Do note that depending of many... More 

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

It's really great to see that you enjoyed your time here, Arnaud! Great quality at a good price is what we're all about, and we really appreciate you taking the time out to leave such an awesome review. Hopefully you'll be back in the area for more business -- we'd love to welcome you back! Have a great day, The... More 

ventura county
Contributor
17 reviews 17 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2015

We recently stayed for five days with our two children. Beds were decent and air conditioning worked well. Some of the staff was very friendly while others just watched you walk by. Jessi addressed a service issue with great professionalism. We took our kids swimming and after the second day my daughter broke out with red bumps which I thought... More 

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

I'm so sorry if you interpreted our management's surprise as defensiveness, that definitely wasn't the way it was intended at all. Because we are so rigorous about pool safety standards, it was a little difficult for us to understand where the problem arose. We will, of course, look into the situation to ensure that everything is being dealt with appropriately.... More 

Bowie, Texas
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

My adult son and I stayed one night here recently. We had a handicapped accessible room for the comfort and convenience of my son who uses a walker. There were several positives about our stay. The check-in process was quick and I was welcomed cheerfully. I received a voucher for a free drink which I certainly would have enjoyed using... More 

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helmhotelsgroup, General Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

We would like to thank you for taking the time to send us some very constructive feedback about your recent stay. Even though we strive to offer the best experience possible, occasionally there are issues we need to address with our staff. We have shared your concerns with the housekeeping staff and have put in place some new checkpoints to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

The service here was great. The room was super clean and the bathroom was spotless! Not to mention the bartender in the lounge was awesome! We recommend this place and will be staying here again when we're in this area.

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helmhotelsgroup, Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Well, we just hope y'all are back in the area soon! We'll pass your compliments on to our awesome bartender -- we think he's pretty great too. Thanks so much for the great review -- it's wonderful to hear everything was to your liking, as that's definitely what we're aiming for! Have a great day, Chad Mullins, General Manager More 

Wylie, Texas
1 review
1 of 5 stars Reviewed March 18, 2015

Booked a Weddng Rception here and the staff was very unprofessional, they were taking our guests dinner plates away before they were finished eating, they coughed all over our expensive Wedding Cakes, and I was told by some of my guests that they opted to not eat the cake and during my daughter and son-in-laws last dance which is where... More 

Was this review helpful? Yes
helmhotelsgroup, General Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Twana P, Thank you for taking the time to review our property. We truly value the opinions of our guests and we empathize when you feel as if we did not meet your standards or your demands. Providing our events with the highest level of hospitality and grace has and will always be our mission. In this instance, your standards... More 

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