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Holiday Inn Hotel & Suites McKinney - Fairview

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3220 Craig Drive, McKinney, TX 75070
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Holiday Inn Hotel & Suites McKinney - Fairview
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219 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in a suite for a weekend. The suite was nicely and modernly furnished and was constructed to be sort of a narrow rectangular shaped room. The bed looked fine, but when I laid down on it it was oddly really short. I'm no freak basketball player or anything (6'1"), but my feet hung off the end of the bed.... More 

Helpful?
1 Thank Joeyavidtraveler
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to review our hotel. We are so sorry to hear that you were not able to lay comfortably on our beds. The beds in our double rooms are queen sized, but if you will contact me with your information I will double and triple check. We are glad that you enjoyed breakfast... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great place. Great location! Had been charged twice because we already had initially paid on trip advisor. That was the only problem we experienced. Other than that, staff was great! We will be staying again!

Helpful?
Thank Micah R
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to review our hotel. We are glad that you were able to enjoy your stay with us, but we apologize for the misunderstanding with the bill. We hope this has been corrected for you and we look forward to your next visit!" Sincerely, Jessi Conran Assistant General Manager Holiday Inn® - McKinney... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there during our trip to the ncaa championship. The hotel was awesome! The bartender Kylie was awesome she was very helpful at giving us a good time! Great service! I would stay there any day of the week or weekend. I would recommend this hotel to anybody.

Helpful?
Thank Josh C
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased that you were able to enjoy your stay during a busy football weekend. Hope you had a great time at the game. We will also pass on your kind words to Kylie as she has been a wonderful addition to our bar staff. Thanks again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Kylie was a great bartender. Treated us very well! Awesome service and very friendly! Made this experience awesome for us that traveled all the way from North Dakota! Definitely going to have to stop in at this hotel every time we visit the Dallas area!

Helpful?
Thank Blake N
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to review our hotel. We always appreciate when guests are able to enjoy their stay with us. Kylie is a wonderful addition to our team and we are so glad that she took such great care of you. We will share your kind words with her. Thank you for choosing to stay... More 

Clarksville, Texas
1 review
5 of 5 stars Reviewed December 18, 2015

My wife and I stay at this hotel, every time I go to see my doctor. Their employees are very kind and helpful, the young lady at the front desk, her name is Bobbie, takes time to make sure you are in a room that is best for you. Little things , like putting me on the first floor and... More 

Helpful?
Thank Vernon M
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Vernon, thank you so much for the kind words about the Holiday Inn. We hope to see you again soon! Jessi Conran Assistant General Manager Holiday Inn® - McKinney Fairview More 

La Habra, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015 via mobile

I just wanted to provide some very positive feedback for Jessi Conran. She is kind, professional and focused on customer service. I think she will be an Awesome manager in the future. Thanks, Todd Henson

Helpful?
1 Thank Todd H
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much, Todd! We truly appreciate you taking the time to share your experience with our hotel. We pride ourselves on providing excellent service to all of our guests and it seems we were able to deliver during your visit! Thanks again and we look forward to seeing you soon! Sincerely, Jessi Conran Assistant General Manager Holiday Inn®... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 13, 2015 via mobile

I can't say enough about the excellent service we received at this establishment on Dec 11, 2015. Amber and Jonathan desk clerks were so helpful and provided us with respect and service when we checked in and anytime we were in need of anything. The rooms were clean and well stocked. We highly recommend staying at this hotel.

Helpful?
Thank SandiGram
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to review our hotel. We truly appreciate when our guests have enjoyed their stay so much that they want to share that experience with us. Amber and Jonathan are amazing teammates and we are so excited that they took such great care of you during this visit. We will definitely pass on... More 

Spring, Texas
2 reviews
5 of 5 stars Reviewed December 4, 2015

Great location but back away from the Freeway enough to be quiet. Rooms are tied for the best of the approximate 40 Holiday Inns I stayed in this year. Plenty of places to eat and the hotel has good food too. Best of all, the staff is responsive and helpful. Will stay here again anytime that work takes me to... More 

Helpful?
Thank O2164CPdavidp
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

WOW! Thank you so much for the wonderful and kind words about your recent stay with our hotel. We are so glad that you were able to enjoy your stay with us. We pride ourselves on providing a clean and comfortable environment for our guests as well as a staff that will respond to the needs of our valued guests.... More 

humble tx
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 27, 2015 via mobile

A very nice hotel that was close to our family destination. The suite was better than I expected. Two separate rooms for sitting and bedroom. Small kitchenette was nice. Suite was quite spacious and shower was excellent with having massagers built in. Suite was quite. Breakfast buffet was good and a descent price compared to eating out at a restaurant.... More 

Helpful?
Thank Kevin B
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to share your experience with our hotel. We are so glad to hear that you enjoyed your stay in our spacious 2-Room suite. I am sorry to hear about the broken tile, but appreciate you giving us the opportunity to fix that. We also appreciate you eating breakfast with us in M... More 

1 review
5 of 5 stars Reviewed November 20, 2015

Recently I reserved 11 rooms for family members that came into town for my wedding. The Staff Melissa Moreno (Dir. Sales), Christine, Elena Front Desk, and Paul the driver were fantastic!! The rooms were very clean, the food was very good, the lobby and front desk was inviting and attractive, and the staff went out of their way to help.... More 

Helpful?
Thank Mark M
helmhotelsgroup, Guest Relations Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review

Thank you so much for taking the time to share your experience with our hotel. We pride ourselves on providing first class service and amenities to all of our guests and it seems we were able to accomplish that during your visit. We are so glad that we were able to help make your special day a great one! We... More 

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