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Embassy Suites by Hilton McAllen

#11 of 38 Hotels in McAllen
Certificate of Excellence
3.5 of 5
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1800 South Second Street, McAllen, TX 78503
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Embassy Suites by Hilton McAllen
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Ranked #11 of 38 Hotels in McAllen
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Stephen M Beith, United Kingdom
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360 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beith, United Kingdom
4 of 5 stars Reviewed 2 days ago NEW

Hotel looking great after makeover. Major changes in atrium make the bar and restaurant area feel fresh and modern. Drink and Food menus have been refreshed and are very appealing. Rooms have had a bath to shower conversion but din't recognise many other changes. The Happy Hour is now gone with is a real shame as this feature made hotel... More 

Review collected in partnership with DoubleTree by Hilton

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McAllen, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

When traveling for business and personal, I always go for the Hilton brands. The Doubletree brands seems to always 'step up' the Customer Service a notch higher than the other brands. Very pleasant stay!!!

Review collected in partnership with DoubleTree by Hilton

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Rio Grande City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Double Tree during our trip to the World Series and the team had and awesome time. We were well taken care of and hope to see you guys and again soon! Thanks! STX Knightmare 7u & 8u Baseball Teams

Review collected in partnership with DoubleTree by Hilton

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LEWISVILLE, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room was next to elevator. Hotel is under construction/renovations. Very noisey. Bathroom shower drain was clogged and door dividing suite room would not close. Talked to front desk and issues were resolved. Was not advised ahead of hotel stay that hotel had changed ownership and under construction. Parking was limited as to parking lot being re-striped. I was expecting the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
McAllen, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Although the hotel was still being renovated the stay was still a great one. The room was clean and the bed extremely comfortable. In the morning the staff made me an excellent omelet even though it was not part of the buffet.

Review collected in partnership with DoubleTree by Hilton

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Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It is being renovated witch is great. The staff is very nice and respectful, treated me like royalty, I loved how they made sure I had all I needed for my stay to be pleasant. This is the only place I stay at when I am in the RGV.

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Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, cons would be slow elevators, only two staircases with one leading outside, dated hallway decor and loud plumbing. Pros would be renovated room, breakfast(that salsa!), good WiFi and free cookies. Read below for more details. We were a bit confused when we pulled up to the address and the hotel had Double Tree- Hilton signs. It appears that the... More 

Was this review helpful? Yes 2
San Antonio, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Service was good. Construction in the lobby area appears to be finishing. Rooms are in need of updating. Water staining on ceiling, Our sleep was interrupted by loud plumbing from another room. Hotel is being purchased by Double Tree - Hilton.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

As has been the case recently, the hotel is under quite a bit of construction. While it is fairly annoying at the moment, when it is completed, I believe this will be a very good hotel again. The biggest issue that I had was that the housekeeping staff completely missed my room one of the mornings during my stay. That... More 

Review collected in partnership with Embassy Suites Hotels

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Mcallen, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I always have a good report, but that weekend was not a good experience for me. Evening/Weekend clerk was rude and unprofessional to me. Pool was full of people that were not guests apparently having their own gathering there. 1-10; I'd rate it a 6 for my stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
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