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Embassy Suites Hotel McAllen

3.5 of 5
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1800 South Second Street, McAllen, TX 78503
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Breakfast and WiFi
Embassy Suites Hotel McAllen
Best prices for: 1 room 1 guest
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Ranked #7 of 36 Hotels in McAllen
A recent review
4 of 5 stars reviewed 5 days ago
agg7227 Corpus Christi, Texas
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319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had to stay there cause it was raining real bad. Got a room and we were told of the noise due to renovation. Rate was good, renovation wasn't so bad and the breakfast was great. Every single employee that we encounter, starting with receptionists to the kitchen staff, all were so friendly, courteous and helpful. The staff were the best... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I don't know what happened to this hotel since it used to be a super clean place with first class accommodations. The breakfast and happy hour are still the best from the place but our room was filthy and very small to be a suite. Staff is nice and it's location is great still.

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Machesney Park, United States
1 review
2 of 5 stars Reviewed 1 week ago

This visit was terrible for the amout we were charged. $150 for the room for 1 night and the entire hotel was under construction (which we were not informed of when booking the room). No pool, hot tub, fitness room so basically just the room was available to you. Had a business meeting and could not hear most of it... More 

Review collected in partnership with Embassy Suites Hotels

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clovett, Manager at Embassy Suites Hotel McAllen, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We appreciate your feedback and we will take your comments under consideration as we continually work to improve our guest experience. The next time your travels bring you to our area, we hope you will consider staying with us again so... More 

Brownsville, United States
1 review
1 of 5 stars Reviewed 1 week ago

Terrible 2 day experience. Completely unlike Embassy Suites or Hilton' promise of "we'll make it right". No advise to guests that heavy construction was going on inside the hotel. It looked like an abandoned war zone. No pool, excessive noise, and had to change rooms 3 times on a two night stay. Non working sinks, leak in room... just terrible.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
clovett, Manager at Embassy Suites Hotel McAllen, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We appreciate your feedback and we will take your comments under consideration as we continually work to improve our guest experience. The next time your travels bring you to our area, we hope you will consider staying with us again so... More 

Lubbock, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Embassy Suites Hotel in Mcallen, Texas was under construction. We are sure it is going to be an excellent/awesome hotel once renovations are complete. A very friendly and concerned staff. They take care of their guests' needs immediately. The breakfast had variety of choices and the rooms are cleaned and clean/fresh towels offered daily.

Review collected in partnership with Embassy Suites Hotels

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding stay!!! The staff was attentive and courteous. Dining accommodations were clean and the food was delicious. The room was spacious, clean and just the right temperature. Room service was fast and the food arrived hot. We thoroughly enjoyed our stay at this hotel.

Review collected in partnership with Embassy Suites Hotels

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laredo, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

it needs improvement but they are remodeling the hotel and staff are polite and friendly if you need something they attend you. They a delicious breakfast buffet with some good choices and they also have like a happy hour I didn't attend but i heard it was good

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rochester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

During the Stay The Hotel was being Renovated, this presented a limited access to and from the Parking areas. The rooms were Clean and Public areas that were Occupied, was kept in good condition. Overall I would retern to this Hotel on future travel to McAllen. However, I would suggest staying after the renovation is completed, to fully enjoy all... More 

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property in January 2015. I left two chargers in the suite portion of my room. They were charges I don't use daily and therefore I didn't realize that until two weeks after I checked out. I called the hotel on Saturday morning. I asked to talk to housekeeping and they told me that the housekeeper found... More 

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Raleigh, North Carolina
Top Contributor
96 reviews 96 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where to begin? This hotel is in full construction with bulldozers in what was the lobby. When I checked in there was no water for 2 hours. They were tearing up the lobby and scoping dirt and broken concrete. There is dirt everywhere. It was in the air and quickly in my nose and lungs. The room smelled musty. There... More 

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clovett, Manager at Embassy Suites Hotel McAllen, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We appreciate your feedback and we will take your comments under consideration as we continually work to improve our guest experience. The next time your travels bring you to our area, we hope you will consider staying with us again so... More 

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