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All 36 McAllen hotels

Embassy Suites Hotel McAllen

3.5 of 5 Hotel   |   1800 South Second Street, McAllen, TX 78503
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Ranked #8 of 36 Hotels in McAllen
A recent review
4 of 5 stars reviewed 1 week ago
Edward S Cibolo, United States
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259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago NEW

Stayed one night on business trip because all other hotels are filled with DPS, border patrol, DHS, etc. gathering up new citizens as they cross the Mexican border. No hot water in the morning. TV cable access was intermittent. Wifi access did not work. No desk or convenient places to plug in phone charger. I killed a roach in the... More

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clovett, Manager at Embassy Suites Hotel McAllen, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

Cibolo, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service, from desk clerks to management. Breakfast was better than average Embassy Suites. Cook and busboy were very friendly and efficient. Only problem was broken elevator on side of building with only one elevator.

Review collected in partnership with Embassy Suites Hotels

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Saltillo, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

All the services are excellent, starting from the arriving until the departure. All my family loves this place. The pool has an excellent services. And the breakfast was very complete and with excellent quality.

Review collected in partnership with Embassy Suites Hotels

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Corpus Christi, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family came in from out of town for a wedding. We were set up all in the same floor, great service and accommodations. Everybody had plenty of room, enjoyed breakfast, happy hour was a great time to visit, and our rooms were cleaned when we stepped out. It was a wonderful stay!

Review collected in partnership with Embassy Suites Hotels

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corpus christi
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

came back to the hotel, and was treated like a VIP. was welcomed back w open arms. I really appreciate it. They did honor my negotiated rate. I was upset the last time I stayed there, but this trip was a total about face. room service was great as well. steak was cooked perfectly

Review collected in partnership with Embassy Suites Hotels

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The Embassy suites is a great location for those traveling to Reynoso Mexico, that's about it. If you feel like cold showers in the morning, musty/dirty rooms, and no WiFi signal because you're staying in a "corner room", by all means, book the Embassy Suites. I understand no place is perfect, but this is pretty basic stuff, and for almost... More

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clovett, Manager at Embassy Suites Hotel McAllen, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

San Antonio, Texas
Top Contributor
111 reviews 111 reviews
35 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Yes, this hotel is a bit dated, plants need some help and furniture is not perfect. HOWEVER, overall this hotel shines! It's the staff that makes up for these minor issues. We stayed in a two bedroom suite for almost a week due to a death in the family. Room: comfortable, clean, bathrooms a bit dated but certainly functional. Three... More

Was this review helpful? Yes 2
Orlando
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2014

Rooms are spacious, but most furniture is worn specially bathroom need renovation. Everything works as they should but not looking very nice. Matrix are comfortable so as pillows. Own fridge and coffee maker 42" flat sceen HD TV with HD channels. Breakfast is really good and tasty, selection of fruits and cereals, order made omelets, normal bacon scrambled eggs toast.... More

Was this review helpful? Yes 1
Washington DC, United States
1 review
5 of 5 stars Reviewed September 12, 2014

I had a one night stay for business and had to stay at this hotel because my company's training event was being held here. Honestly, I never have considered staying at an Embassy Suites hotel and probably never would have if not mandated to do so. I was quite pleased with my stay. The room was spacious and clean. The... More

Review collected in partnership with Embassy Suites Hotels

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New Braunfels, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Great place to stay in the city!! Large rooms, good location, great complimentary breakfast and hospitality hour(s), and convenient shuttle for restaurants/shopping. Outstanding customer service and friendly staff!!

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel McAllen

Address: 1800 South Second Street, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel McAllen 3.5*
Number of rooms: 252
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style
#3 Family Hotel in McAllen #3 Romantic Hotel in McAllen #7 Business Hotel in McAllen

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