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Staybridge Suites McAllen

3.0 of 5 620 Wichita Ave, McAllen, TX 78503
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Staybridge Suites McAllen
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Staybridge Suites McAllen
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74 reviews from our community

Traveler rating
    48
    16
    7
    1
    2
See reviews for
18
9
9
39
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Staybridge Suites McAllen
See the most recent reviews
Wichita, Kansas
Top Contributor
66 reviews 66 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 25, 2013

Highly recommend. Prompt friendly helpful staff. Modern clean room & common areas. Kitchen with full-size refrigerator, cooktop, microwave, disposal, utensils. Large living area, bedroom & bath. Lobby-cozy breakfast area with tables/chairs/fireplace/TV. Enjoyed breakfast pizza, fruit, cereal, juices. Happy Hour-Tues-Wed-Thurs-complimentary light evening meal, wine, beer, pop. Hamburger/hotdogs with salad first night. Meatballs with salad second night. Homemade cookies. Convenient business center... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you for submitting your review. It is always great to hear that type of feedback from our guests and we always enjoy sharing the reviews with our staff. We look forward to seeing you again in the future. More 

Cedar Park, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

Had another wonderful visit at Staybridge. The staff are always friendly and helpful. The housekeepers did a nice job of cleaning the room we were in. On this visit, we requested a crib for our grandson as our daughter and her family traveled with us. The breakfast and happy hour at the hotel was very nice and the food was... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you so much for taking the time to submit your review and for the wonderful comments of our hotel. We really love sharing this information with our staff and they especially enjoy making every guest feel comfortable and happy. We can't wait to see you all again. More 

Corpus Christi, Texas
Top Contributor
124 reviews 124 reviews
42 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 29, 2013

i have stayed at a few Staybridge hotels and selected this one due to name and experience and had not read the other reviews prior to my stay. Not sure what the expectations were but must say i was ok. Service was good, Breakfast was ok and well presented, eating area was small but adequate. Room was clean, neat and... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you for taking the time to submit this review. We shared your comments with our entire staff and we truly appreciate the feedback. Look forward to having you stay with us again in the future. More 

Top Contributor
212 reviews 212 reviews
66 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 20, 2012 via mobile

I have stayed at many staybridge over the years. This one is ok but could be better. I had problem with tub/shower not being clean. Several large black hairs in tub bottom and wall plus soap holder looked as if it hasn't been clean in serval weeks? I notified front desk and they sent the head of house cleaning to... More 

Was this review helpful? Yes 1
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you very much for taking the time to write about your comments. We are very sorry to hear that you experienced the following items listed in your review. Our staff takes great pride in their work and we value your feedback. The items that you mentioned regarding the cleanliness of your room will be addressed with our Houskeeping Manager... More 

Andover, Kansas, United States
Top Contributor
106 reviews 106 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 18, 2012

We have used this hotel before, it is dependable and centrally located. The rooms are clean and the staff friendly. Don't bother with the breakfast or happy hour if lacks. It's near the mall and there are many restaurants in the area. We utilized the laundry facilities and they were OK. I do recommend this hotel. The valley doesn't have... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you so much for your review of our hotel. We are so glad to hear that you enjoy our rooms and staff, but would really like to know a little more about the breakfast and Social hour. What can we do to improve that part of your stay? To ensure your complete satisfaction, please contact me at cblanco@ascensionmgt.com so... More 

Laredo, TX
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 22, 2012

Being my second time in the valley, I wanted to stay at a reputable hotel before trying some of the local flavor. Staybridge Suites is one of the name brands I'd recognized that offered a decent price for that particular weekend I was visiting. The property sits somewhere off the highway and near the International Airport - slightly hidden, I'd... More 

Was this review helpful? Yes 1
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you very much for taking the time to write about your comments. We are sorry to hear that you had a less than pleasant stay with us. The items you have mentioned about the breakfast and guest laundry area are being addressed with our staff. We will take the information that you provided and use it as a learning... More 

Cedar Park, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

Wonderful place to stay if you're in McAllen, TX. The rooms are very clean, roomy and well maintained. The breakfast and evening socials (Tuesday, Wednesday, and Thursday nights) is wonderful. All of the staff members are very friendly and will address any issues you may have immediately. We stayed there last week and two weeks about a month ago. We'll... More 

Was this review helpful? Yes 1
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you so much for that wonderful review of our hotel. We are all so pleased to hear that you enyoyed your stay with us and that you feel that you received great service. Thanks for staying with us and we really do appreciate it. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed October 9, 2012 via mobile

nice, clean and spaciuos room. great housekeeping, nice kitchen appliances.. gym is not the top thing, but enough for me at least.. breakfast and pre-dinner buffet are awesome! definitively i am coming back in this hotel in my next trips in mcallen. i think this hotel is also the newest hotel in the area. perfectly located a few mins away... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Great feedback and we are so glad to hear that you feel like this is your home away from home. We definitely like hearing our guests say they will return to our hotel on their next trip to McAllen and then go on and write a nice summary like this one. I understand your frustration with the size of the... More 

Houston, Texas
Top Contributor
129 reviews 129 reviews
74 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed October 1, 2012

Staybridge in general has become one of my choice properties for business travel. Of course it’s not the same as staying in an Intercontinental or Crowne Plaza, but it’s not supposed to be. I always enjoy full service hotels, but I also like Staybridge’s change of pace – especially when my stay isn’t when the kids are out of school.... More 

Was this review helpful? Yes 1
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Thank you for that great response. That is very candid feed back and we like that from our current and previous guests. On the internet password I agree with you it was too long and very frustrating to manage, so we now have a much shorter password and not anywhere near as confusing. Thank you again for all of your... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2012

Great property and absolutely wonderful staff I travel every other week. The stay at this hotel was obviously different from the first moment in the hotel. Every staff was extremely courteous, kind and would go out of their way to please. The rooms were perfect, the food, happy hour and location were all way above my expectations. You will not... More 

Was this review helpful? Yes
Staybridge_620, General Manager at Staybridge Suites McAllen, responded to this review

Great news and thank you for that wonderful feedback. It's really nice to hear that our guests enjoyed their time away from home and found it to be very comfortable and warming while staying with us. From all of us here at the Staybridge Suites a big thank you and we'll see you soon. More 

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Additional Information about Staybridge Suites McAllen

Address: 620 Wichita Ave, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites McAllen 3*
Number of rooms: 104
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Hotel Style:
#4 Business Hotel in McAllen

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