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BEST WESTERN Rose Garden Inn & Suites

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300 E Expressway 83, McAllen, TX 78503
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Best prices for: 1 room 1 guest
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BEST WESTERN Rose Garden Inn & Suites
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216 Reviews from our TripAdvisor Community

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Traveler rating
    85
    88
    26
    10
    7
See reviews for
134
28
9
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (54)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (50)
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Bells, Texas, United States
5 of 5 stars Reviewed 2 days ago NEW

Best hotel value for my business travel. Clean and safe location and always friendly staff at the front desk. A real bonus is the hot , made ready breakfast every morning. I would recommend this hotel to anyone that is looking for a easy in and easy out location. Clean, Clean, Clean

Review collected in partnership with Best Western

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Houston, Texas, Usa
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One of the better Best Western's I have stayed at. Only 2 issues 1. assigned room 111 and the a/c was not working, 93 degrees in room. 2. assigned room 109 the refrigerator was not there even considering this I will return

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ARCATA
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay at this property was comfortable and fun. The lobby is large and opens into a breakfast eating area (only open at breakfast) and has one computer and printer that is available to guests. The breakfast is above average with eggs mixed with charizo and refried beans, bacon and pancakes... I often found myself wishing they started serving at... More 

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San Marcos
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Breakfast was not even warm and I had trouble getting understood as I do not speak Spanish. This was the only area where language was an issue. All other employees were bilingual and very capable of communicating.

Review collected in partnership with Best Western

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Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 24, 2015

We booked our room though hotwire and got a great deal on it so we decided to give it a try. The hotel is super clean and the staff is nice. We had a leak through our bathroom carpet the first day and they moved us into another room. The pool is a little bit dirty by the end of... More 

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Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

I appreciate you taking the time to writ and hope you will accept my apologies for any inconvenience you experienced. we appreciate your patronage and hope you will stay with us at the Best Western Rose Garden the next time you are in McAllen. I can assure you we will do everything we can to make your stay a comfortable... More 

Corpus Christi, United States
1 review
5 of 5 stars Reviewed July 15, 2015

We've used this location for several stays and have never been disappointed. Love the pool area, our granddaughter loved the pool too! Excellent location, close to mall and eateries. You won't be disappointed.

Review collected in partnership with Best Western

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Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Rosa Maria, Thank you for comments on your stay at the Best Western Rose Garden. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forwards to your return. Sandra Villasenor Assistant General Manger More 

Canby, United States
1 review
2 of 5 stars Reviewed July 14, 2015

most of the breakfast caters to the mexicans coming from across the boarder.( i.e. re fried beans for breakfast) The desk staff speak both English and Spanish but a lot of the other staff does not speak English . Exterior doors , lobby very small, pool was being worked on. Had trouble with check out policy was told one thing... More 

Review collected in partnership with Best Western

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Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Nannette B, I am disappointed we failed to give you the fine service and consideration we strive for with all our guests. I will take steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we will all take immediate corrective action. Sandra Villasenor Assistant General Manger More 

Houston, United States
1 review
5 of 5 stars Reviewed May 3, 2015

I am a retired firefighter for the City of McAllen. I retired about 17 years ago. I wanted to see what has changed. A lot has changed. The hotel I stayed (Best Western) was not there before. It is located in a very good location. Easy to get to and from. I parked right outside my door. There were a... More 

Review collected in partnership with Best Western

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Houston, Texas
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 2, 2015

Even though an older property it is well maintained and the rooms are nice. Easy to get any were in the area. Close to good restaurants. There is also a mall close by which I use since my one day trip turned into three days.

Review collected in partnership with Best Western

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Tequisquiapan, Qro.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

The staff was cordial. The employees helpful, when there was a small problem. The room was clean and large. My only complaint was the breakfast. Not everybody eats jalapenos with their eggs and potatoes. We had to go to a restaurant for breakfast. I was impressed with the cleaning staff and the helpfulness with the maintenance staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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