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All 36 McAllen hotels

Comfort Suites McAllen

2.5 of 5 Hotel   |   800 W Expressway 83, McAllen, TX 78501
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Ranked #15 of 36 Hotels in McAllen
A recent review
4 of 5 stars reviewed 4 weeks ago
Rob1108 Cleveland, Texas
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32 reviews from our community

Traveler rating
    15
    4
    7
    6
    0
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6
6
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This appears to be a slightly older hotel and it is in an interesting area (not the nicest part of town). The desk staff was very friendly and courteous and willing to help out in any way. The room was older but clean and comfortable. The bed was nice and made for a good sleep. This is a good place... More

Was this review helpful? Yes
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of my entire team at Comfort Suites I will like to extend an apology for not meeting your expectation with the internet connection in your suite. We have made changes to our servers to improve Wi-Fi connectivity for our guests.... More

1 review
4 of 5 stars Reviewed 4 weeks ago

This has been by far my best stay at a hotel. The staff was extremely helpful and beyond friendly. Rooms were very cleaned and did not smell musty. The breakfast was ok, swimming pool was really nice and clean

Was this review helpful? Yes
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Dear Armando, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 24, 2014

We stayed at this Comfort Inn based on the Trip Advisor ratings. Bad choice. The first room we were given had debris on the worn out, stained carpet. The mirror in bath was badly spotted with water as if it had not been cleaned, one of the beds looked like sheets had not been changed. We asked for another room.... More

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Milwaukee
2 reviews
5 of 5 stars Reviewed May 28, 2014

Recently stayed at this hotel and had a great experience! The hotel was very clean with a microwave, refrigerator and flat screen television! They had a great complimentary breakfast as well as a gym room. I loved the location. Will definitely stay there again!

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2014

I stay at alot of places everywhere and this place was a little pricey for what you get or got to put up with. ($105 a night after taxes) When i first checked in i asked for different room because mine had a not so fresh smell to it. Second was a little better but still smelled. Beds and bathroom... More

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

Houston
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

The Comfort Suites is a very nice, reasonably priced hotel in McAllen. Our bed was comfortable and the room was nice & clean. I liked you could set the a/c to run constantly to sort of drown out highway or other incidental noise. Continental breakfast was typical for 2* hotel. (But we really enjoyed going down the street to Krispy... More

Was this review helpful? Yes 1
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

Peoria, Illinois
1 review
3 of 5 stars Reviewed February 25, 2014

We enjoyed our extended stay at Comfort Suites Mcallen. My wife enjoyed the occasional happy hour from 5:30p-6:30p as well as the size and 3 divisional appearance of our facility. I like the "hot" breakfast including the pleasant and positive attitude of the staff. As with most institutions the buck stops with the manager who was outstanding in his effort... More

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

PLAQUEMINE
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

Love the service every time I stay there. My trips are always business related which makes this location one of the best I have stayed at. The rooms are the size that allows a business traveler and family feel comfortable and not confined.

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

Ankeny, Iowa
Top Contributor
55 reviews 55 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 6, 2014

The staff was nice but the hotel was dated. The room smelled of smoke, the faucets in the bathrooms were rusty, the ceiling had water stains and the list goes on.... The worst part was the "store" in the hotel lacked deodorant. Ok if nowhere else to stay.

Was this review helpful? Yes
Valley H, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jorge Revilla... More

seguin
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

This Hotel was amazing. Beginning with the staff, they were very helpful and friendly, after we checked in they offered us free drinks. The rooms were very spacious, and very clean, we didnt have any kind of problems.Breakfast was great.When in Mcallen, this is the place to stay.

Was this review helpful? Yes 2
comfortmcallen, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to review our hotel and for the kind words. Visit us again soon! More

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Additional Information about Comfort Suites McAllen

Address: 800 W Expressway 83, McAllen, TX 78501
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites McAllen 2.5*
Number of rooms: 56
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Also Known As:
Comfort Suites Mcallen Hotel Mcallen
Mcallen Comfort Suites

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