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All 36 McAllen hotels

Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)

2.5 of 5 Hotel   |   1921 South 10th Street, McAllen, TX 78503
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Ranked #15 of 36 hotels in McAllen
A recent review
3 of 5 stars reviewed 2 days ago
tom8to Vero B
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  • Reviews (66)
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66 people have reviewed this hotel

Traveler rating
    18
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    17
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Vero B
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Conveniently located. Great service. Clean. Up to Holiday Inn standard. Breakfast buffet has great choices. Did not attend the Happy Hour. Restaurants within walking distance are not fine dining but are good enough for an every day meal. Be ready to run into law enforcement of all kinds as they need a place to stay as well!

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McAllen, Texas
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

Excellent to rest! Not expensive! staff willing to perform all the time - outstanding. Convenient since it's right across the shopping mall! Swimming pool with high clorine - seems that is the way hotels control high occupancy.

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956sunshine, Front Office Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear Ernesto D, Thank you for the excellent review. It is such a delight to hear that you were able to relax and enjoy your stay. Please be advised that the pool chlorine levels are closely monitored and are kept at a safe level for the comfort and safety of all our guest. Once again, thank you for your comments... More

Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Mauricio at the front desk understood that I promptly needed to check in and that was greatly appreciated. Room was mostly clean. Found an unopened beer can in the fridge. The beds were hard so there was a lot of tossing and turning at night. The pool was ok. Parking was ok. Conviently located across the mall.

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956sunshine, Front Office Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear Cherylelas Thank you for taking the time in providing us with such vital feedback. It is such a delight to hear that Mauricio was able to assist you promptly. He is fairly new to our staff and has already proven to be a great asset to our team. I am though, very sorry to hear that the condition of... More

Corpus Christi, Texas
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2014

I travel on business every week. When in the McAllen area, this is my choice. The staff is very friendly and the hotel is very clean. I usually get a room upgrade when staying here for free. During the week they have a happy hour with beer, wine, and snacks. The rooms are clean and quiet. Next door is a... More

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gecko831
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

We had a room in the annex building. It did have a mini-fridge & small kitchenette, which was nice. The linens & furniture is dated. I did get the impression from co-workers who were also staying at the hotel that the annex building is a little nicer & quieter then the main one. The hotel was just so crowded -... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear gecko831, First of all, thank you very much for staying at our hotel. We strive to accommodate all of our guests and their needs and we are pleased that you liked the mini-fridge and kitchenette in your room. On the other hand, I am very sorry that the room amenities and breakfast area did not live up to your... More

Beaufort, South Carolina
Top Contributor
93 reviews 93 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here just one night in May 2014 and I will stay here again. Room was nice and clean, bed comfortable, friendly staff and nice breakfast offers. Good location for travelers like me. Restaurants nearby, but having a car does help.

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texas, usa
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 21, 2014

Overall ok hotel. Reached at 9 pm or so. Room's Window unit AC was not turned on. Room was hot. Had musty odor. Front desk, and other staff quite pleasant. Breakfast selection was average like most hotels. Not sure if I would stay again. Expected better from Holiday Inn for the price paid.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear txmap, Thank you for taking the time to express your thoughts and concerns. It is nice that you have rated the level of service received to be high and the breakfast served was sufficient. I sincerely regret though that your room was a disappointment. Your comments will be used for enhancements needed. Sincerely, Pam G Case Manager IHGCare More

El Paso, Texas
1 review
5 of 5 stars Reviewed March 19, 2014

This hotel is very clean and the reception when you arrive makes you feel like part of the family. This is the only hotel I stay at when traveling to the Texas valley. This hotel normally lets you check in a little early, which helps on my hectic schedule. I feel like I know all the managers personally since they... More

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Hartford
Top Contributor
218 reviews 218 reviews
91 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed March 5, 2014

This is larger than the usual Holiday Inn Express. Well taken care of with a very friendly staff. The rooms are clean and the pillows won't keep you up at night (very comfy bed). The location is convenient to restaurants major highways. The work out room is up to date and well equipped. I highly recommend you stay here. I... More

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Orlando, Florida
Top Contributor
151 reviews 151 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed February 5, 2014

I spend one night with my family after shopping day, and the people on the front desk are not very friendly, in fact they are not paying attention to me when I check in they are talking each other while they are give the keys of the room. When we up to the room it seems ok, but when we... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear anatayla, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer and our WiFi. We apologize for the service you received during check in and the issues you had with your room accommodations. It is regrettable that we fell below your expectations. We work very hard... More

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Additional Information about Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)

Address: 1921 South 10th Street, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall) 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
Located in front of La Plaza Mall and surrounded by restaurants, hospitals and shopping centers, as well as the Rio Grande Valley Premium Outlets in the Rio Grande Valley. Travelers appreciate the executive atmosphere that makes your stay more pleasurable, satisfying the needs of business travelers and vacationers. Holiday Inn Express Hotel & Suites McAllen is very well located: just four blocks from the McAllen International Airport (MFE), five miles from the Foreign Trade Zone and eight miles from the international bridges of Reynosa and Pharr.With its pleasant decoration and comfortable facilities, the Holiday Inn Express Hotel & Suites McAllen offers free transportation service 24 hours a day as well as the largest business center in the Rio Grande Valley, with five workstations and high-speed Internet with wireless Internet in public areas. We’re located on the main street in McAllen, Texas, just one block from Expressway 83. Our location—in the middle of everything—gives you more than you expect. ... more   less 
Number of rooms
191

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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