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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)

2.5 of 5 1921 South 10th Street, McAllen, TX 78503
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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)
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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)
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81 reviews from our community

Traveler rating
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    18
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

This Holiday Inn is located across the street from the mall. There are many restaurants in the area a just a short walk to Big Lots and K-Mart which was very helpful. The free breakfast was pretty standard, and I was surprised to see turkey sausage one morning. The room was little dated and worn. This hotel is definitely in... More 

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Las Pinas, Philippines
Top Contributor
114 reviews 114 reviews
16 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night to check McAllen city and to go to Basilica of Our Lady San Juan Del Valle. It is conveniently located in the heart of McAllen, just a few minutes away from the church, restaurants, supermarkets. Just across this hotel is a mall and beside it is a bank. Place is clean and they also... More 

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Top Contributor
66 reviews 66 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express in McAllen, is located just across the Plaza Mall on 10th street. We rented a 2-bedroom suite which is just perfect for my wife and 2 teenage kids. It has unlimited WiFi, which my kids loved. The rooms are spacious, clean and nice. Parking space is not a problem, and the location is perfect is you... More 

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Coral Gables, Florida
Top Contributor
55 reviews 55 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed only few hours to spend the nigth and fligth very early next day. Excellent service with clean and comfort room. Free transfer to airport, breakfast and wi-fii. A litter expensive for one nigth but great option. Recommended!!!

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1 review
4 of 5 stars Reviewed January 11, 2015

Hotel is nice and clean. Service was excellent with the staff making you feel welcomed. However beds are like sleeping on a backboard and although breakfast was free, quality was less than desired. Nice place to stay in a pinch.

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Top Contributor
122 reviews 122 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed 3 nights. Check in was fast with a friendly staff. The room and hotel was safe, clean and comfortable. There was an issues withe TV but it was quickly corrected. The breakfast area was clean, inviting, and fresh as well tasted great. The checkout was quick. I will be back.

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1 review
5 of 5 stars Reviewed December 14, 2014

Central location. Courteous staff. Comfortable bed. Cool AC. We are pleased with this hotel and the last two nights of sleeping here. Thank you ladies and gentlemen of HIE&S, much appreciated. Blanca G

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Armando B, Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Just wanted to thank you for giving us the opportunity to serve you... We really appreciate you kind words and always look for ways of improving our services and our facilities so our guest can always feel at home.. Thank you More 

Longview, Texas
Top Contributor
236 reviews 236 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed November 23, 2014

This is a well run property close to the airport. It's what you expect from a HIX, clean, convenient and predictable. I've paid for breakfast that was not as good as the free one here. Ok sports bar next door too.

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Armando B, Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

I am happy to hear you enjoyed your stay and we welcome all reviews for us to be able to grow as a team as well as a company... If your ever in the lower valley again please feel free to join us. Front Desk Supervisor Armando B. More 

Los Angeles, California
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 18, 2014

I travel a lot to the Valley. In August, I reserved a room and meeting room for employee training and on-boarding for a few stores acquired in the area. I worked with Tony, there sales manager and was the worst stay ever. We booked a total of two weeks in a room and they failed every which way. From day... More 

Was this review helpful? Yes 3
Armando B, Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

I am terrible sorry to hear of your experience here at our hotel.. I am actually one of the new managers that just recently took ownership of all the bad choices which were left behind. I do realize that everyone who stays here are paying guest and should be treat with the respect they deserve.. This is one of the... More 

Monterrey, Mexico
1 review
4 of 5 stars Reviewed September 23, 2014

I spent only one night at the inn but it was REALLY comfortable. I loved the beds and everything in the room. Nice happy hour and free breakfast. I was very happy they could provide a fridge for me to keep the insulin (I understand the rooms don't come with a fridge). Overall very happy, will definitely go back.

Was this review helpful? Yes
Armando B, Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Thank you so much for your wonderful review. I am also glad to hear that you enjoyed your stay with us .I also usually ask all guest if they would like to tell us what we could do in the future to improve their stay we will be more than happy to listen. I hope you join us again soon,... More 

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Additional Information about Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)

Address: 1921 South 10th Street, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall) 2.5*
Number of rooms: 191
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen

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