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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)

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1921 South 10th Street, McAllen, TX 78503
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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)
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Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall)
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86 reviews from our community

Traveler rating
    23
    34
    19
    7
    3
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25
6
3
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Over price, that's not the price FOR a Holiday Inn. 180 dlls FOR single room. Also, what happened to the movies on TV? The place is a very good place to go to sleep, that's it. It should have more accommodations for the price, the rooms were the tipical rooms so it was ok with that.

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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Each step in the planning process was great. It started with Tony in the Sales Office. He was easy to work with and very accommodating to any request. The hotel has at least 3 great meeting spaces that can accommodate concurrent sessions. On site- Efren was fantastic. He made sure each of our needs were met. Thank you! If I... More 

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Mike D, General Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear CRJ1726, Thank you so much for your kind words and we are pleased to hear that your event was a success! Tony and Efren are indeed outstanding with our Guests, and they´ll be happy to read your comments. We do have 4 different Meeting Rooms for all sizes and needs. At times, we even accommodate small meetings in some... More 

Liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

After a lot of review searching for a 10 day stay we ended up choosing here due to the photographs and proximity to the airport. The photographs are accurate, we found it very clean and the staff were great and attentive including the front desk and cleaners. Greetings as you walk in every time which made us feel welcome and... More 

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Armando B, Front Office Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

We really appreciate comments and the fact that you took the time to chose us for you lodging needs. I am glad that everything was in order and share your comments with all staff so that they are aware of what the guests are saying... If you ever decide to come back to South Texas please feel free to come... More 

Top Contributor
127 reviews 127 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here when I come McAllen because I can count on a nice quiet stay surrounded by restaurants. The breakfast area is clean, presentable, and tasty, the taco/folded cheese eggs were a little brownish. Bathroom is clean. The room has comfortable beds and is well lit with many electrical outlets for my laptop needs. I'll be back.

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Armando B, Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear jvboyle I am glad that you allow us to be your hotel of preference and enjoy reading your reviews.. We also like to hear what we can do better for your future stays so if you ever decide please feel free to stop by front desk and let us know what you would like to see different. Once again... More 

Columbus, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed February 21, 2015

This Holiday Inn is located across the street from the mall. There are many restaurants in the area a just a short walk to Big Lots and K-Mart which was very helpful. The free breakfast was pretty standard, and I was surprised to see turkey sausage one morning. The room was little dated and worn. This hotel is definitely in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear Lat J, Thank you for taking the time to review our property. I was delighted to hear that you liked the convenient location of the hotel. We are committed to providing our guests with the highest quality services and facilities. Your comments about the need for refresh in our rooms and sleep amenities will be forwarded to the hotel... More 

Las Pinas, Philippines
Top Contributor
119 reviews 119 reviews
18 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed February 9, 2015

We stayed here for one night to check McAllen city and to go to Basilica of Our Lady San Juan Del Valle. It is conveniently located in the heart of McAllen, just a few minutes away from the church, restaurants, supermarkets. Just across this hotel is a mall and beside it is a bank. Place is clean and they also... More 

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Top Contributor
66 reviews 66 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 3, 2015

The Holiday Inn Express in McAllen, is located just across the Plaza Mall on 10th street. We rented a 2-bedroom suite which is just perfect for my wife and 2 teenage kids. It has unlimited WiFi, which my kids loved. The rooms are spacious, clean and nice. Parking space is not a problem, and the location is perfect is you... More 

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Coral Gables, Florida
Top Contributor
55 reviews 55 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed only few hours to spend the nigth and fligth very early next day. Excellent service with clean and comfort room. Free transfer to airport, breakfast and wi-fii. A litter expensive for one nigth but great option. Recommended!!!

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1 review
4 of 5 stars Reviewed January 11, 2015

Hotel is nice and clean. Service was excellent with the staff making you feel welcomed. However beds are like sleeping on a backboard and although breakfast was free, quality was less than desired. Nice place to stay in a pinch.

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Mike D, General Manager at Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall), responded to this review

Dear SnoozeMyster, Thank you so much for your review. We are glad Service and Cleanliness were of your satisfaction. We will share that with our staff. We are sorry to hear you were not comfortable with our beds during your stay. We do have close to 40% of all our beds that are very firm and new beds. And we... More 

Top Contributor
127 reviews 127 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed 3 nights. Check in was fast with a friendly staff. The room and hotel was safe, clean and comfortable. There was an issues withe TV but it was quickly corrected. The breakfast area was clean, inviting, and fresh as well tasted great. The checkout was quick. I will be back.

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