We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn McAllen

3.0 of 5 617 Expressway 83, McAllen, TX 78503
Hotel deals
Hotel website
Special Offer
Bed and Breakfast Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hilton Garden Inn McAllen
Professional photos View all
Browse nearby
Hilton Garden Inn McAllen
Write a Review

167 reviews from our community

Traveler rating
    85
    53
    22
    3
    4
See reviews for
45
15
15
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (30)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (38)
All months
There are newer reviews for Hilton Garden Inn McAllen
See the most recent reviews
Laredo, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

This was our first experience at a Hilton Garden Inn. The McAllen hotel is at a convenient location. The hotel faces an open parking lot with an adjacent restaurant. The staff greeted us well and were very helpful. We stayed in a first floor, double-bed room. The room was clean, quiet and comfortable. The bed was a little stiff for... More 

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I want to thank you for staying us and thank you for your kind words as I will be sharing this with my staff. I will also be taking your recommendation and letting my restaurant staff know so they may greet all guest at all times and making sure that everyone is welcomed with a smile. Take care... More 

Novi, Michigan
1 review
5 of 5 stars Reviewed February 18, 2013

The Hilton Garden in in McAllen is a great place to stay. The whole staff worked hard to make sure that guests are happy with the hotel and the service. For example, the cook makes great breakfast omlets, and the breakfast bar and the restaurant staff are on top of things. Linda at the bar make sure that our beverages... More 

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, On behalf of the Hilton Garden Inn staff we would like to thank you for comment and for giving us the opportunity to serve you and look forward to serving you again in the future. Once again thank you and may you a wonderful week! Thanks, Jaime Estrada More 

Austin, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2013

I stayed at the Hilton Garden Inn for business. The hotel is in very good shape and very clean. Hotel staff were very helpful and courteous. The cookies in the evening after coming in from a long day were a welcome snack. I guess the only thing was my bed would not adjust like it was supposed to but it... More 

Was this review helpful? Yes 1
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Hello Jennifer, I wanted to reach out and thank you for your nice comment and to sincerely apologize for your the bed adjustement dial not working. Please let me know when you'll be returning so I may personally inspect your room to make sure everything is in order. Thank for staying with us and hope to see you soon. Thanks,... More 

Saint Louis, Missouri, United States
1 review
5 of 5 stars Reviewed January 30, 2013

This hotel is always clean and friendly. The desk staff is very helpful and cheerful.The bar staff is very good at remembering guest preferences from evening to evening. One in our group had an issue with sugar ants in her room and the staff offered to move her. She didn't think it was that big of a deal and didn't... More 

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I wanted to reach out and thank you for staying with us and giving us the opportunity to serve you and your group and for your kind words. We sincerely apologize that the ants as this is something that we take very seriuos and hope that if in the area again you and your group give us another... More 

Top Contributor
421 reviews 421 reviews
166 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 19, 2013

Just the fact that a Hilton garden inn has the microwave, free access to the business center (printing including), and fridge all complimentary that just make a lot easier to the traveler to feel comfortable away from home. The location is not the most desirable, but at least the can can take you within the nearby vicinity. The hotel staff... More 

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, On behalf of the Hilton Garden Inn-McAllen staff we would like to sincerely thank you for your kinds words as our goal is 100% guest satifsaction and try to make every guest feel welcome and comfortable. We sincerely apologize about the noisey a/c and grout in the bathroom as this part of our on PM works that are... More 

Morrison, Colorado
Top Contributor
132 reviews 132 reviews
30 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 23, 2012

I have stayed at this Hilton Garden Inn repeatedly Aug-Nov 2012. I hadn't visited often before everyone on the attentive staff called me by name. (That could be a good, or bad thing, couldn't it?) Anyway, the extra effort to learn/use guests' names reflects the general attitude and interest of the staff. Special Kudos to Moises and Linda, but ALL... More 

Was this review helpful? Yes 1
Top Contributor
212 reviews 212 reviews
66 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 28, 2012 via mobile

I recently stated at Hilton Garden Inn McAllen Texas for three nights. Front desk was very friendly and helpful, provided us plenty of options for dinner. They even provided free shuttle pick up and drop off for restaurant and airport. Very nice convenience so we didn't have to rent a card I had a problem with room a/c told front... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2012 via mobile

Ive stayed in a few hotels in McAllen for business and this is by far one of the better ones. Spacious rooms, great a/c, nice breakfast, great desk staff. The location is perfect for my stays.its walking distance from decent restaurants. Not much nightlife in the town as far as I know of, but girl behind the bar invited me... More 

Was this review helpful? Yes 2
Mexico City, Mexico
Top Contributor
66 reviews 66 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 21, 2012

The rooms are very clean big and nice, the hotel is a good deal and the staff is nice and always tries to be of help. Its located near the shopping centers, airport, hospitals and from down town McAllen. Between this and the many other hotels near by (I've been in most of them) its the best deal.

Was this review helpful? Yes 1
Harare, Zimbabwe
Top Contributor
55 reviews 55 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 21, 2012 via mobile

This hotel is in a good location. The lobby is nice and the people were nice. The pool area was kept clean. The elevators were noisy when you are in them and kind of slow. The actual hotel room was big but the bathrooms are small. The beds are strange, there is a lever on the side to adjust the... More 

Was this review helpful? Yes 1
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Thank you for your feedback of your recent stay with us at the Hilton Garden Inn McAllen. I understand that you encountered an issue with the cleanliness of your bathtub, I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. Based upon your review, I... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn McAllen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn McAllen

Address: 617 Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn McAllen 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, Hilton Hotels, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn McAllen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hotel Style:
#1 Romantic Hotel in McAllen
#2 Business Hotel in McAllen
#6 Family Hotel in McAllen

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay