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Hilton Garden Inn McAllen Airport

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617 West Expressway 83, McAllen, TX 78503
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1 room 1 guest
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Hilton Garden Inn McAllen Airport
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Guaynabo, Puerto Rico
5 of 5 stars Reviewed 3 days ago NEW

Excellent service, staff. Hotel close to good restaurants. All the facilities at the hotel were excellent. The bar service excellent. Hotel has guest laundry room and they provide the laundry detergent. My stay was great.

Review collected in partnership with Hilton Garden Inn

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Sarasota, Florida
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is perfectly located, near the airport, the mall and 10th street, but facing the freeway was not necessary !!!! Hotel is clean , the staff is nice, but in the future will go back to the courtyard by Marriott much quieter.

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Kingwood, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I go this room for a wedding I was attending in the area. Really easy location to get to. Staff was very attentive and personable. I had a king bed with a sleeper sofa. Bed was a bit firm but the room was nice and clean. The room has a microwave, refrigerator and coffee maker. Love that the coffee maker... More 

Review collected in partnership with Hilton Garden Inn

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Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I'm very glad that your stay was good as our goal is to make every guest feel welcome and comfortable while staying with us. We thank you and hope to see you again. Sincerely, Jaime More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this hotel is good and have a better breakfast than hampton inn, and it is not too cozy... the hampton in that is better... we had a room that is it little bit old.... this hotel needs a remodeling too look more brighter than darker they look (room that I got)

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and thank for staying with us and for your comment as we do have plans for renovation in 2016. Thanks, Jaime More 

Eugene, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 6, 2015

Fabian (Breakfast Chef) is awesome. I have stayed at HGIs across the country and none have a breakfast like this one. He makes his ranchero sauce from scratch and his bacon and refried beans are second to none. If you are in the area, go see Fabian.

Review collected in partnership with Hilton Garden Inn

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Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thanks you your comment as I will be sharing this with Fabian and the staff. Thanks, Jaime. More 

Bowie, Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 3, 2015

This hotel was so close to perfection. Except, The air in the room was a little stuffy, and there were multiple water stains on the ceiling. Otherwise, my experience was wonderful. The staff was great, the amenities were great, and I loved the breakfast.. I would definitely stay here again.

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, We thank you for staying with and apologize for the issue in your room and have plans for a full renovation in 2016. Thank you and look forward to seeing you again. Sincerely, Jaime More 

Eufaula, Alabama
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2015

This is the second time I have stayed at this hotel this year. A lot have change since I first stayed there. The staff is still very friendly and helpful. They recommended some very fine restaurants. It is very close to the mall and airport. However, the hotel has a little age on it. The wall paper in the bathroom... More 

Was this review helpful? Yes
Jaime E, Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, One of our goals is to always be friend and helpful to our entire guest so they may continue to return every time they are in the area. We know our hotel is a bit tired but have renovation plans scheduled for 2016 to fully update our hotel. Sincerely, Jaime More 

Aurora, United States
2 reviews
2 of 5 stars Reviewed June 29, 2015

This place needs a lot of work Mold, bad ACs, Lumpy hard beds (their comfort adjustment system is a MYTH and does not work) Wallpaper peeling off the walls... Smells of mildew and mold Water smells and tastes funny.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and sincerely apologize for your resent stay with us. I’m not sure if theses issue were report but just to let you know that we have changed out about 90% of out a/c units in the last 3 to 4 years and the bed do work as they all have their own dial... More 

Laredo, United States
1 review
5 of 5 stars Reviewed June 23, 2015

Excellent hotel, service, location, cleanse and friendly staff I travel to this hotel as a business for several years and the service always is excellent. I recommend this hotel to stay as business, family vacations the location are grate.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Here at the HGI-McAllen our goal is to always provide a clean and friendly environment to our entire guest so they may feel comfortable and welcome each and every time! More 

Clermont, Florida
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 19, 2015

Stayed here a night for business. The beds are top notch with huge pillows luxury bedding. The wifi is sufficient. The pool and Jacuzzi was very nice. A small workout area. They have snacks for purchase as well as breakfast. I wish the hotel offered free breakfast. They have a Mexican restaurant attached in the parking lot which is very... More 

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

We thank you for staying with us and look forward to seeing you again! More 

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