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All 36 McAllen hotels

Hilton Garden Inn McAllen

3.0 of 5 Hotel   |   617 Expressway 83, McAllen, TX 78503
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79%
Ranked #4 of 36 hotels in McAllen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Brenda M Monterrey, Mexico
  • Overview
  • Reviews (130)
  • Photos (22)
  • Amenities
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  • Room tips (9)
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130 people have reviewed this hotel

Traveler rating
    66
    38
    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Monterrey, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel looks new and clean. Liked the breakfast and the rooms. Will definitely go back when we go shopping. For the value I think its worth it. Included a large sofa bed. Very close to restaurants and easy to get there.

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Indiana
Top Contributor
133 reviews 133 reviews
53 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located on Eastbound 83 and was a wonderful place to stay for the two days I needed to be in McAllen. No evening dining room service, like may HGIs, but room service is available. Great breakfast served by nice people. The stairwell I used could use a little attention...there were three bags of trash on the... More

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, We thank you for staying with us and giving us the opportunity to serve you. We appreciate your comment and will be sharing this with my staff as our goal is 100% satisfaction. We sincerely apologize about the stairway and has been address with my staff. Sincerely, Jaime More

1 review
3 of 5 stars Reviewed June 16, 2014

Visited the Rio Grande Valley and stayed at the Hilton Garden Inn in McAllen, Texas. Who knew that there would be so many pleasant things in and around McAllen. The hotel was a pleasant place to stay. The rooms were clean and the people were friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I am very happy you enjoyed your stay with us and that everyone you encounter was friendly and helpful. Our goal also is to provide a clean and comfortable environment so our guest leave satisfied and will continue to return back. Thanks, Jaime More

Arlington, United States
1 review
5 of 5 stars Reviewed June 14, 2014

My stay here was an amazing experience. The service provided was outstanding from check-in to check-out. The exercise facility was nice and the pool outside was very refreshing. The breakfast was great and the staff was genuine and professional. Great place to stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I’m very happy your stay was nothing but amazing and your experience was great. Our goal is always to provide the best to our guest so they may continue to return and your comment will be shared with my staff. We thank you and hope to see you in the future. Thanks, Jaime More

EL PASO, United States
1 review
5 of 5 stars Reviewed June 11, 2014

I was not aware hotel was so close to the mall which is wehre my business takes me, one of my managers told me about it and connected me with one of the employees, she was extremely helpful and efficitent i wil be staying at the Hilton fro now on

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, Thank you for staying with us and are very happy that you will be staying with us in the future to come. Yes are close to all the shopping and restaurant area which make it easy access to and from our hotel and have shuttle service available as well. Thanks, Jaime More

Allen, United States
2 reviews
5 of 5 stars Reviewed June 10, 2014

The friendliness and attitude of the people is outstanding! I have never seen so many friendly and efficient people. I spent 200 night in hotels last year. This Hilton Garden Inn is thus far the best ever. The facilities are always well kept and clean. The restaurant during breakfast has good service, great team members and fresh food. It is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, Manager at Hilton Garden Inn McAllen, responded to this review

Comments like your assure us that we are doing the right thing by providing a friendly and clean atmosphere to our entire guest when staying with us. We thank you for giving us the opportunity to serve you and hope to see you in the future again. Thanks, Jaime More

Dayton, United States
1 review
5 of 5 stars Reviewed June 1, 2014

I had a very pleasant stay at this hotel. The staff were all very accommodating and pleasant to deal with. The rooms comfortable. clean and nicely furnished. The shuttle service driver very helpful and available when needed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, Our goal is always 100% guest satisfaction and comments like yours let us know we are doing a good job. Our goal also is to always provide a clean and comfortable stay to our entire guest and that every employee our guest encounters with us is friendly and helpful. Thanks, Jaime More

Austin, United States
1 review
3 of 5 stars Reviewed May 30, 2014

Location is great! Right on the restaurant and shopping strip of McAllen. The front desk staff is professional and very helpful. Cleanliness is poor. Housekeeeping is irresponsible when it comes to cleanliness. Hotel needs to remodel/update their bathrooms and mattresses.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I wanted to reach out and sincerely apologize for your recent stay with us. I agree that our hotel is outdated but have plans for a full renovation in the future to come. I’m happy to hear that my staff was professional and helpful during your stay. Sincerely, Jaime More

Fayetteville, Arkansas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2014

Not a bad Hilton Garden Inn. Not the best I've stayed in, but it was convenient and clean for the most part. The only negatives were a couple of what appeared to be light iron burn spots on the carpet in my room. That, and it smelled a little musty, but I'll chalk that up to the humidity. My GPS... More

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, We wanted to thank you for staying with us and letting us about your stay as we try to provide a clean and comfortable environment for our entire gust. Yes we are conveniently located close to all the shopping and restaurant areas which make it easy access to from the mall & restaurant. Thank you and hope to... More

Austin,tx
Top Contributor
96 reviews 96 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed April 28, 2014

First off you are staying at a Hilton Garden Inn. That means you are going to have a good experience, consistent with other HGI's. The rooms are clean, comfortable, well appointed, etc. if you are looking for a super luxury, full service or hotel with " grand" in there name, get out your wallet. If you want good value in... More

Was this review helpful? Yes
Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, At the Hilton Garden Inn we try to provide the best service with a comfortable atmosphere to our entire guest. Yes, the Keurig coffee machines are an added feature and hope to continue to add more in amenities in the future. We thank you for staying with us and hope to see you in the future. Thanks, Jaime More

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Additional Information about Hilton Garden Inn McAllen

Address: 617 Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn McAllen 3*
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Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in McAllen #2 Business Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit® to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel’s restaurant, the Great American Grill®, or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel’s two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles. ... more   less 
Number of rooms
104

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