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Hilton Garden Inn McAllen

3.0 of 5 617 Expressway 83, McAllen, TX 78503
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Certificate of Excellence 2014
Hilton Garden Inn McAllen
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Hilton Garden Inn McAllen
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179 reviews from our community

Traveler rating
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    57
    22
    3
    4
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48
18
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90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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san antonio, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was great for the location and value Very clean & well maintained Staff was friendly Breakfast was a great value @ $5.95 Buffet presentation was clean and food was good. Service was great at breakfast.

Review collected in partnership with Hilton Garden Inn

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Houston, Texas, Usa
1 review
5 of 5 stars Reviewed 1 week ago

As with all Hilton brands, this hotel met our expectations and is good for pet owners, although not may grassy spots nearby. Plenty of restaurants and shopping in area and the staff is very friendly and helpful. Very good inexpensive breakfast.

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just checked out today. Stayed here at the McAllen Hilton Garden Inn for one night, on a visit to the Basilica of Our Lady San Juan Del Valle, which is about 5 minutes away. We usually stay near Weslaco, due to the proximity to Progreso, but decided to stay here because of the good experiences we've had at other Hilton... More 

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, I wanted to reach and thank you for staying with us and giving us the opportunity to serve and also for your nice comment. Best Regards, Jaime More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn in McAllen was clean and accommodating. I stayed for business purposes and the service was quick. The weight room was small but not busy. The pool looked nice but I did not visit it. I would recommend this hotel and will stay there next time I am in that area.

Review collected in partnership with Hilton Garden Inn

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, Thanks for staying us and look forward to your next visit. Thanks, Jaime More 

Miami, United States
1 review
4 of 5 stars Reviewed January 18, 2015

Every staff member was very helpful both at the front desk, breakfast area and drivers. Lots of restaurants close to hotel and airport was within 10 minutes. Very happy with my selection and will definitely recommend to business associates and friends.

Review collected in partnership with Hilton Garden Inn

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, We thank you for staying with us and if make us feel glad that everyone that you encountered with was help and curious. We look forward to seeing you on your next trip! More 

Beaumont, United States
1 review
5 of 5 stars Reviewed January 14, 2015

My recent stay was for business and this hotel made my 3 night stay a dream. Room was clean everyday. Awesome full breakfast each morning with the best fresh fruit!. All staff members were welcoming and helpful. Easy parking in well lighted lot. Convenient to many eateries and shopping.

Review collected in partnership with Hilton Garden Inn

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, Thank you for giving us the opportunity to serve you and that we were able to make your dreams come true. Our goal is to make every guest feel very satisfied with their stay and look forward to serving you again. More 

Gibsons, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 9, 2015

I have stayed here frequentlyand book visitors there as well. Always a good experience - comfortable beds, great breakfast and very helpful staff. Only thing to watch is their cancelation policy - 24 hrs. I got caught by assuming it was like most places I stay - before 6 pm on day of arrival. Theirs is 24 hours before arrival.

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Jaime E, General Manager at Hilton Garden Inn McAllen, responded to this review

Dear Guest, Thank you for being a loyal customer to the HGI-McAllen and yes the cancellation policy has changed for all HGI but as a loyal Hhonor's guest we will work with you in McAllen. More 

Austin, Texas
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

Business trips have required me to stay in many a hotel. I always enjoy staying at the Hilton Garden Inn in McAllen. The staff are always courteous and the rooms are comfy. They have a small but decent exercise room and breakfast is quite good.

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NYC
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2015

we stayed about six days and were pleasantly surprised. Nothing fancy a basic clean room, good size. Bathroom was modern and well equipped. Staff was very friendly. Pool area is nice, it rained pretty much every day so we didn't actually use the pool. Pantry area to buy snacks, water beer etc was convenient.

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seguin
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

This Hotel was awesome, it took less then 5 mins to check in, staff was very friendly, rooms were clean, had no type of odor, the breakfast was awesome, waiters were friendly. Will definitely continue to stay here again, for this price.Close to stores & restaurants, and mall.

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Additional Information about Hilton Garden Inn McAllen

Address: 617 Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn McAllen 3*
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hotel Style:
#1 Romantic Hotel in McAllen
#2 Business Hotel in McAllen
#5 Family Hotel in McAllen

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