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All 36 McAllen hotels

SpringHill Suites McAllen

3.0 of 5 Hotel   |   1800 South Ware Road, McAllen, TX 78503
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88%
Ranked #7 of 36 hotels in McAllen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Dennis G Detroit, Michigan
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72 people have reviewed this hotel

Traveler rating
    36
    27
    3
    5
    1
See reviews for
19
6
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Detroit, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

Rooms were good and staff was very pleasant. Pretty good value also, when compared to others in the area. Typical Marriott property: very well-maintained and convenient. I will stay there again in the future.....

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Magnolia, United States
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Walk into this SHS and you are immediately taken back...to a retro 70s decor. And it is amazing! It is a modern version of the groovy designs and I love the colors and set up. The front counter staff was friendly and very helpful when we checked in. The room was immaculate and I couldn't have asked for more. Quiet... More

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Cancun, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 27, 2014

This is a great property, spacious and beautiful rooms, free wi-fi, modern, clean and tidy... Very nice staff, very accomodating! Gym is small but it has a couple of treadmills and that´s enough! Breakfast is pretty good.. it has healthy options! I am not crazy about the coffee but it´s ok! This is a perfect hotel for family shopping weekend... More

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San Antonio
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

Tremendous service, great room clean comfortable and a wonderful walk in shower. The staff is outstanding with the breakfast and the desk staff is incredible. If you're in McAllen this is a great place to stay with lots of things close by.

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

I stay here about three times a year. The wifi though is terrible. I just need enough to use facetime with my family. Speed test says less than 1 mbs every night. It speeds up after midnight. Breakfast is good. Gym is decent. Two treadmills, two ellipticals and a good assortment of dumb bells. The even do a weekday social... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 8, 2014

Maybe it's the chocolate chip cookies they bake in the afternoon, but they do try their best to give you a good experience here. Room is solid, although bed could be more comfortable. Lots of plugs, decent Internet quality and clean, clean. For a few nights at a good rate, it's a good deal.

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Stuart, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

My husband and I were recently there for a tragedy in our family. The front desk staff worked diligently in assisting us during our stay. We had to obtain another room since my husband became sick and I had to move to a lack of an immune system. They were able to secure a room right across the hall from... More

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Austin
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014 via mobile

Modern new SpringHill Suites follows the Marriott branding. Great service at the front desk and lovely help for breakfast. We stayed one night after being "walked" from the Residence Inn which we always stay in while in McAllen. Pleasantly surprised with the service and cleanliness. We had one issue with the HD on the TV and maintenance was up in... More

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everlbanco, Front Office Manager at SpringHill Suites McAllen, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites McAllen was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

Mission, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2014

My family and I rented two adjoining rooms at this hotel. 2 days after we stayed, I noticed 2 additional 175.00 charges. Upon calling I was told it was for a dirty room charge, that there was beer spilled everywhere, stains, etc. NOT TRUE! We did not even have beer and only slept in 1 of the 2 rooms. No... More

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everlbanco, Manager at SpringHill Suites McAllen, responded to this review

Thank you for taking the time and sharing your experience with the SpringHill Suites McAllen. You indicated in your response that our staff and billing issues was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction.Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More

Kingwood, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2014 via mobile

The Springhill Suites have modern but comfortable decor. No too many extra frills. But with the free breakfast they are a great value. Beds are soft. Showers are big. Desk is big and easy to work at. Can watch TV from the couch, the desk or the bed. The bathrooms are big and the toilet is separate from the shower.... More

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Additional Information about SpringHill Suites McAllen

Address: 1800 South Ware Road, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites McAllen 3*
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Also Known As:
Springhill Suites Mcallen Hotel Mcallen
Fairfield Inn Mcallen
Fairfield Mcallen
Mcallen Fairfield Inn

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
All suite, 100% non-smoking. Acrros the expressway from the new McAllen Convention Center. Conveniently located on the new urban West side of McAllen, with great restaurants featuring Romano's Macaroni Grill, PF Chang's, BJ's Brewhouse and Longhorn Steakhouse. Across the expressway from McAllen's newest shopping, Palms crossing, featuring Best Buy, Bath and Body, and Barnes and Noble, to name a few. Complimentary transportation to McAllen International Airport and local area shopping. ... more   less 
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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