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All 36 McAllen hotels

SpringHill Suites McAllen

3.0 of 5 Hotel   |   1800 South Ware Road, McAllen, TX 78503
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SpringHill Suites McAllen

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Ranked #6 of 36 hotels in McAllen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
512Okie Austin
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73 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Modern new SpringHill Suites follows the Marriott branding. Great service at the front desk and lovely help for breakfast. We stayed one night after being "walked" from the Residence Inn which we always stay in while in McAllen. Pleasantly surprised with the service and cleanliness. We had one issue with the HD on the TV and maintenance was up in... More

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Mission, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2014

My family and I rented two adjoining rooms at this hotel. 2 days after we stayed, I noticed 2 additional 175.00 charges. Upon calling I was told it was for a dirty room charge, that there was beer spilled everywhere, stains, etc. NOT TRUE! We did not even have beer and only slept in 1 of the 2 rooms. No... More

Was this review helpful? Yes 1
everlbanco, Manager at SpringHill Suites McAllen, responded to this review

Thank you for taking the time and sharing your experience with the SpringHill Suites McAllen. You indicated in your response that our staff and billing issues was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction.Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More

Kingwood, Texas
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2014 via mobile

The Springhill Suites have modern but comfortable decor. No too many extra frills. But with the free breakfast they are a great value. Beds are soft. Showers are big. Desk is big and easy to work at. Can watch TV from the couch, the desk or the bed. The bathrooms are big and the toilet is separate from the shower.... More

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San Antonio, TX
Top Contributor
55 reviews 55 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 9, 2013

A typical Marriott hotel, but the room layout is good as there is a bedroom separated from a living area with large desk. As previously mentioned, the toilet and shower areas are separated from each other and each as a lavatory, which makes for more flexible use for more than one person. Bed was very comfortable and the room was... More

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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2013 via mobile

I'm a Marriott person, but this the first time I've stayed in the Spring Hill suite. Boy was I surprised. This is a wonderful place. Walking in we are greeted with the friendly front desk. Yes, I know the front desk this post be friendly, but they smiled and seemed sincere. The room, was that nice as any Marriott. Nice... More

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Nassau Bay
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 22, 2013

Whether you're traveling with family or a friend, the split bathroom (shower & vanity) + (stool & sink) allows everyone to do their business more quickly and pleasantly. We loved the mirror on mirror with lighting, the desk & chair, and extended sofa (didn't use the sofa sleeper). King-size bed comfy with good pillow selection. Cable channel selection was minimal.... More

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Senior Contributor
27 reviews 27 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 9, 2013

Great value compared to the more expensive hotels in the area that I came away disappointed in. Very clean, helpful staff. The rooms with split bathrooms are quirky but nothing to complain about. I was impressed with the breakfast, better variety than a typical Springhill. The eggs were surprisingly good, and packets of Nutella to spread on the fresh fruit... More

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Austin, TX
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2013

Enjoyed my one night stay here. The room was very clean and neat. The front desk personnel were very friendly and helpful. Breakfast was one of the better free-breakfast presentations I have seen; a variety of foods and an enjoyable seating area. Not your typical small tables jammed into a square room with the television blaring over you. Would definitely... More

Was this review helpful? Yes 1
Top Contributor
144 reviews 144 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 30, 2013

Very good place. Well located on 83 Rd. Reasonable prices. Clean and spacious rooms. Suites for 5 people (difficult to get sometimes). Friendly service. Family environment. Breakfast is ok and varied. Quick checkin and checkout.

Was this review helpful? Yes 1
Indiana, Pennsylvania
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2013

This is a really good value. The hotel feels very safe and the rooms are clean and decently appointed. The breakfast is subpar, as is the quality of the coffee, but if you're just staying a short time, the lobby is not a bad place to work and the fitness room is fine. Plus, the staff is very good.

Was this review helpful? Yes 1

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Additional Information about SpringHill Suites McAllen

Also Known As:
Springhill Suites Mcallen Hotel Mcallen
Springhill Suites Mcallen Hotel
Fairfield Inn Mcallen
Fairfield Mcallen
Mcallen Fairfield Inn
Mcallen Fairfield
Address: 1800 South Ware Road, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites McAllen 3*
Official Description (provided by the hotel):
All suite, 100% non-smoking. Acrros the expressway from the new McAllen Convention Center. Conveniently located on the new urban West side of McAllen, with great restaurants featuring Romano's Macaroni Grill, PF Chang's, BJ's Brewhouse and Longhorn Steakhouse. Across the expressway from McAllen's newest shopping, Palms crossing, featuring Best Buy, Bath and Body, and Barnes and Noble, to name a few. Complimentary transportation to McAllen International Airport and local area shopping. ... more   less 
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