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Renaissance Casa de Palmas

3.5 of 5 101 N. Main St., McAllen, TX 78501
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Certificate of Excellence 2014
Renaissance Casa de Palmas
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Renaissance Casa de Palmas
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157 reviews from our community

Traveler rating
    73
    39
    22
    11
    12
See reviews for
18
25
12
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • All months
    (157)
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San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Thank you Mrs. Deprow and Mr. Phillippi for another wonderful stay. although my stay was shorter this trip, your staff took excellent care of me from Danny at the bar to your sales staff. I would like to once again commend you and your staff for making my trip a successful one and most importantly a restful one at your... More

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Grand Rapids, Michigan
Top Contributor
65 reviews 65 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for three weeks on business. I noticed that all the visiting pilots, doctors, and border patrol stay here. I felt safe and taken care of. The hotel staff was always helpful and friendly. The lobby has a printer boarding passes (I'm so old fashion). If you are Marriott Gold or above there is a great lounge on... More

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Olney, Maryland
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were visiting for a wedding. The hotel is a historical landmark, close to main street and food. The staff was very helpful and accommodating. Shuttle buses will take you any where within a 3 mile radius. The room was clean, comfortable and large.

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Texas
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel the weekend of Halloween. The location is very central to downtown so had I wanted to go anywhere I could have been there very fast. I had no problem checking in late and the room was very nice. It was a bit smaller than I'm used to but this is a historical building so that... More

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Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times over the past several years. It is charming, has a beautiful courtyard and a lovely, clean swimming pool. The rooms are fine, nothing special but cute and clean and the beds are very comfortable. Most staff members have been helpful in the past. On the downside - they need to do something about... More

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear Jmkasten, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

I flew in from Oregon for a concert only to find it was postponed until December. The hotel staff was so wonderful about letting me cancel my second night and did their best to make my stay as wonderful as possible. I ate all meals in the Spanish Room and enjoyed the excellent drinks at the bar. The pool was... More

Was this review helpful? Yes 1
Charlottesville, Virginia
Top Contributor
95 reviews 95 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 8, 2014

I had the pleasure of spending one night here this week. Several of my colleagues joined me and they all liked it. We did not eat here but the facility was pleasant, unique and comfortable. I even had time to use the delightful pool. It was v clean and a perfect temperature. Only issue Is the pool deck and garden... More

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Raleigh, North Carolina
Top Contributor
98 reviews 98 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 2, 2014

We enjoyed our stay at this hotel as it isn't the typical cookie cutter hotel. The staff was very accommodating and friendly. We enjoyed the fruit infused water in the lobby each day...nice touch! The first night of our stay, we arrived before the part of our party that was to have the transportation. One of our party has a... More

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

DearTrave2leverywhere, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Casa De Palmas Renaissance McAllen Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the musty... More

Boston, Massachusetts
Top Contributor
59 reviews 59 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

Two night stay in this hotel that opened its doors back in 1918. Updates have of course been made but more are required. I was given a corner room that overlooked the street. The windows are very old and you will hear any noise including trash removal at 6.15am fine if you are up but not a nice way to... More

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear Scotsroadwarrior, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. More

Kansas
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 23, 2014

The management allowed an extremely loud party for locals in the second floor ballroom until 2am with the doors wide open to the hotel. We’re talking blaring music, people screaming, DJ using a microphone, bass that shook the floors and furniture, etc. The ballrooms are situated right next to guest rooms in this old hotel. I was given no warning... More

Was this review helpful? Yes 1
mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear YnotKansas, Thank you for taking the time to complete the TripAdvisor survey in regards to your recent stay at the Casa De Palmas Renaissance McAllen Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise... More

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Additional Information about Renaissance Casa de Palmas

Address: 101 N. Main St., McAllen, TX 78501
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Casa de Palmas 3.5*
Number of rooms: 165
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Also Known As:
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Mcallen
Mcallen Renaissance

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