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All 36 McAllen hotels

Renaissance Casa de Palmas

3.5 of 5 Hotel   |   101 N. Main St., McAllen, TX 78501
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Ranked #9 of 36 hotels in McAllen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Jamtexas99 San Antonio, Texas
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144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This place is a new age version of the hotel California. Old and raunchy. Now the service and people are great but as soon as I walked into the hotel it smelled like mildew and basement. When I walked into my room, I thought I checked into a dungeon with painted brick walls and wood planks on the ceilings. I... More

Was this review helpful? Yes 1
mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear KorldTraveler, Thank you for leaving us a review on your recent stay. We would like to apologize for any inconveniences you experienced in regards to your room and the hotel. We truly value your feedback and we have notified our chief engineer regarding these issues. You are a value customer, everything we do is aimed at providing you with... More

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my third time to stay at the hotel and has not disappointed yet. Lobby and grounds are very nice. Rooms are good clean and quiet. Lobby bar is nice for a drink and dinner. Ribeye was very good. Will try to always stay here for trips to valley.

Was this review helpful? Yes
Dallas, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place, very accommodating. Number one goal, make sure your happy. Thank you Ashley (Assist manager) for making our stay, a wonderful one. The manager, Leo, wants you happy during your stay, and leave happy. Wonderful place!

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Edinburg, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Casa de Palmas Renaissance Hotel has a beautiful antique look very well kept. Service is great & staff is very polite and welcoming. I would definitely recommend this place to family and friends. The banquet rooms are perfect for weddings.

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 23, 2014

I stayed here last week and I've stayed here a couple times before. No doubt about it, the people that work here are amazing. I think that the great service and awesomeness of the staff cause people to give this property a pass on a lot of issues. I'm not a complainer, and actually, I'm mot complaining, I'm sharing :-)... More

Was this review helpful? Yes
mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear Kristiana, Thank you for your most recent review on Tripadvisor. I was pleased to hear that our staff was accommodating to you during your most recent visit to our hotel. I must also apologize for the inconveniences you encountered. Our engineering and housekeeping staff is working diligently to correct the issues. We look forward to seeing again and to... More

Austin, Texas
Top Contributor
110 reviews 110 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 15, 2014

I stay here often and it is my favorite hotel in the Valley. The rooms are nice and all of the staff are wonderful. I travel to the Valley quite often sometimes for business and sometimes for pleasure and I wouldn't consider anywhere else. The hotel is beautiful and they have an on site restaurant that is outstanding. I especially... More

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San Antonio, Texas
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 9, 2014

This place has done it again; exceeded all expectations. With business comes travel and you have to start with the sales team; Ashley DeProw is absolutely awesome. always willing to make all your arrangements and always follows up with you and checks in with during your stay. To better enhance your stay, parties, banquets or even a get together you... More

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San Antonio, Texas
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014

The interior is very nice with a great bar in the lobby over looking the courtyard pool that is very pretty. It was clean and did not smell. The rooms were great and the staff were wonderful. I will go back.

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 23, 2014

We were there for a summer weekend. Rooms were nice and reasonably priced for our stay, internet was okay, other amenities available, not included and a little expensive as you would expect. Very nice facility, looks great for meetings or special occasions like weddings. Liked the patio, as we were there on a summer weekend, the kids in the pool... More

Was this review helpful? Yes 2
Santa Rosa, CA
Top Contributor
80 reviews 80 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 5, 2014

What an unexpected pleasure to stay at this hotel. Staff have all been amazing: courteous and friendly and most efficient. The rooms are charming; mine had a balcony overlooking the pool courtyard. The balcony was large as was the room and flawless. The one snag: the hotel restaurant - not as good as it could have been: bland, boring offerings,... More

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Additional Information about Renaissance Casa de Palmas

Address: 101 N. Main St., McAllen, TX 78501
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Casa de Palmas 3.5*
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Also Known As:
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Mcallen
Mcallen Renaissance

123 photos of this hotel

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Hotel & grounds (39)
Bathroom (7)
Room/suite (23)
Pool/beach area (2)
Dining (2)
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Pool/beach area (2)
Room/suite (12)
Hotel & grounds (7)
Dining (2)
Business center/function rooms (2)
Other (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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