We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Casa de Palmas

Hotel website
Hotel deals
Hotel packages
101 N. Main St., McAllen, TX 78501
Special Offer
Book early and save 20%!
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Renaissance Casa de Palmas
View Map
Add Photo Write a Review

199 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Houston, Texas
Level Contributor
406 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed my nights rest. I was doing business with my husband and we stopped in for a nights rest. It was clean, modern decor, and a comfortable bed. We were close to where we needed to be and got to enjoy some wonderful amenities. Can't complain!

Helpful?
Thank gwenbraum
Mhilario, Director of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Gwenbraum, Thank you for your review of our hotel. Its nice to hear that you had a good nights sleep! That is always important for our for our guest. Thank you for the compliments of the hotel. As a guest of the hotel it nice to hear that you really enjoyed your stay. We are walking distance to downtown... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Every time I stay here I have enjoyed my time spent 100% but this is just something I need to share with you all. I was gassed here. No it was not intentional, but it was poisonous and made me so sick, I almost unlocked my deadbolt and called 911. I went to sleep like normal (with the lights on... More 

Helpful?
Thank pandiikins
Mhilario, Director of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Pandiikins, Thank you for taking the time to leave us a review of your recent stay. I'm sorry to hear about your experience during your stay with us. Please allow us some time to look into this matter further. Once again thank you staying with us. Hope you have a good evening. More 

Newport
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed here several times on business trips. It is an older hotel with lots of history but is well kept. Even better, the staff is extremely nice and helpful. Rooms have plenty of space to setup laptop with good wifi. We had lunches catered for a business meeting and they were really good. Breakfast is fresh with good... More 

Helpful?
Thank littlejnc
Mhilario, Director of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Littlejnc, It was a pleasure having you stay with us. We are excited to have such a wonderful staff so thank you for recognizing them. We definitely enjoy feedback and we take the good with the bad, but we love good. :0) Although our hotel is almost 100 years in 2018, we still have a beautiful property that most... More 

Bakersfield, California
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel really a page lifted from the History of the Spanish colonies! The hotel looks more like a mission than a hotel! Its really beautiful! However the rooms are really sub-par the price-tag! The rooms are really small; not even having enough plug points. The management is really friendly! In a nutshell if you want to stay in a... More 

Helpful?
Thank TinaMLove
Mhilario, Dir. of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello TinaMLove, Thank you so much for giving us your feedback on your recent stay! Our hotel is almost 100 years old and we have so much history behind us. We have done our very best to preserve the historical beauty of the hotel. With our upcoming renovations this year we we are going to create stylish room that will... More 

Bradford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I was greeted at reception by Christian, who helped me set up my new Galaxy Note 5 cellphone. Very friendly and helpful staff - hotel is right in the centre of town. Beautiful swimming pool and relaxation area. Across the road is The Centennial bar and restaurant which you really must visit. This is my first time in the U.S.A.... More 

Helpful?
Thank SteveHarmasch
Mhilario, Director of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Mr. Harmasch, So delighted that you enjoyed your first time in the US and more excited that had such a wonderful experience with us! I understand how confusing technology is nowadays and I glad that Cristian was able to assist you. We have a terrific staff and I hope that when you get to come back to the US... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a great experience at this hotel spent new years here. Great customer service Naomi was amazing! Amazing room great view of the pool and center of the hotel. Will definitely be back had a great time. Thanks again!

Helpful?
Thank Anthony G
Mhilario, Dir. of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Anthony G, It was good to hear that you had an amazing stay us. With our spirit to serve and pleasure to delight it is no wonder you enjoyed it as much as you did. We hope that you will be able to come back when it get a little bit warmer to be able to really relax and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

Cecilia Burris really takes great care of ALL guests and actually she makes we (AA/UA etc)-crew nembers feel like real guests and not 2nd class citizens like many other hotels do. Awesome cecilia. THANKYOU. ERIC AA

Helpful?
Thank Eric H
Mhilario, Dir. of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Eric, Its so great to hear that your interaction was Cecilia was wonderful. She is definitely one of a kind. It is so important that all our guest are made to feel important. She has always done a great job. We appreciate you taking the time to leave us a review. We hope to see you again soon! More 

Gainesville, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

First of all, Cecilia Burris, Concierge ROCKS! I've had the pleasure of staying at this hotel over the past few years. I met Cecilia this trip and what a pleasure! She loves to talk about the area, the history of the hotel and just life in general! But she's not the only one. The entire staff at this hotel will... More 

Helpful?
Thank Fltprincess
Mhilario, Dir. of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Fltprincess, Thank you for your kind review. Cecilia is one of our Rock Stars here at our hotel. Anyone who has had the pleasure of meeting her, knows and feel that she truly loves our guest. She has always been so full of energy and such a delight when tells her stories. One of our main goals here at... More 

Orange, Texas
1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

Purchased upgraded room thru Expedia. Girl at desk gave me a standard room and refused to honor my reservation for a deluxe room. Very surprised at the tough luck attitude and no help in trying to rectify. Disappointed in hotel quality and front desk management. No personal touch. Old hotel with partial remodeling.

Helpful?
Thank David L
Mhilario, Director of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Lori H, We appreciate you taking the time to leave us a review regarding your recent stay with us. I'm sorry that we fell short on our goal to exceed your expectations. Feedback that we receive from our guest is an integral part of our success here at the hotel. This information will be used as a training tool... More 

San Antonio, Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 18, 2015 via mobile

I visited one night for work. There is no valet or bellman to assist with luggage and the rooms are spread out around a courtyard so it was a way to haul briefcase and suitcase. The room has a nice pool view and balcony but dated furniture and lamps. The I- home did not have an adapter for the iPhone... More 

Helpful?
Thank Lori H
Mhilario, Dir. of Guest Services at Renaissance Casa de Palmas, responded to this review

Hello Lori, Thank you for leaving us a review regarding your recent stay. I'm sad to learn that your stay was not what you expected. We have fallen short of our goals of exceeding your expectations, and for that I apologize. This will be used as a learning tool for our staff to that we can see what areas we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (149)
Viewed
Hotel & Grounds (48)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (35)
Viewed
Bathroom (8)
Viewed
View from Room (8)
Viewed
Dining (2)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (12)
Viewed
Dining (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these McAllen hotels
1.5 mi away
DoubleTree Suites by Hilton Hotel McAllen
2.7 mi away
Hawthorn Suites by Wyndham McAllen
1.2 mi away
Drury Suites McAllen
Drury Suites McAllen
#3 of 38 in McAllen
4.5 of 5 stars 65 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hampton Inn & Suites McAllen
1.2 mi away
Hilton Garden Inn McAllen Airport
1.6 mi away
Staybridge Suites McAllen
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay