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Renaissance Casa de Palmas

3.5 of 5 101 N. Main St., McAllen, TX 78501
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Certificate of Excellence 2014
Renaissance Casa de Palmas
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Renaissance Casa de Palmas
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163 reviews from our community

Traveler rating
    74
    43
    22
    12
    12
See reviews for
19
27
12
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A McAllen Must Stay Hotel!!! Even Better This Year!!! If you are staying in McAllen, this is a must stay place. The Renaissance is a historic hotel. Today it offers ALL the conveniences of a modern hotel in a setting built for well-healed railroad travelers. They would depart the train and walk a steps to The Renaissance. It is a... More 

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear Herschel, Thank you for sharing your experience at the Casa De Palmas Renaissance McAllen Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team... More 

Gainesville, Virginia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

got to the hotel and got the room on 2nd floor with musty smell, requested for a change and was given another room on third floor which was no better. The girl at the registration desk told me as it is natural due to the age of the building. The view from the room was third floor parking deck and... More 

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Casa De Palmas Renaissance McAllen Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology... More 

Austin, TX
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first impression was positive due to the lovely tropical outdoor areas. The lobby was modern and colorful, but two different music systems were playing simultaneously-one in the bar area and one at the front desk. Both were loud and conflicting so not very pleasant. The stairwells were clean but smelled strongly of years of disinfectant-not sure what to do... More 

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Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 12, 2014

The place was built in 1916 or something. It is real classy. We had a cab driver tell us that he was working as a bus boy here when Kennedy was shot. We ate some very nice breakfasts with a (thanks goodness as I am impatient) great waitress in the restaurant and had an excellent room service dinner. The staff... More 

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Df
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed in this hotel only one night in a business travel. It is comfortable, very clean, with great service attitude of all the staff. Bed and the rest of the room is very cozy. It is very near from the airport also.

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2 reviews
4 of 5 stars Reviewed December 6, 2014

A quiet getaway a true gem in the Valley.. Great Spanish Mega's ranchera's. Spacious suites with excellent amenities. Enjoyed the exotic legendary tree in the patio with Fountain. Old fashion hacienda feel and staff was helpful with Great customer service. Enjoy breakfast buffet in the lobby bar area or Full service dining in the Spanish room. Delicious food and Excellent... More 

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San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 18, 2014

Thank you Mrs. Deprow and Mr. Phillippi for another wonderful stay. although my stay was shorter this trip, your staff took excellent care of me from Danny at the bar to your sales staff. I would like to once again commend you and your staff for making my trip a successful one and most importantly a restful one at your... More 

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Grand Rapids, Michigan
Top Contributor
103 reviews 103 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 16, 2014

I stayed here for three weeks on business. I noticed that all the visiting pilots, doctors, and border patrol stay here. I felt safe and taken care of. The hotel staff was always helpful and friendly. The lobby has a printer boarding passes (I'm so old fashion). If you are Marriott Gold or above there is a great lounge on... More 

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Olney, Maryland
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

We were visiting for a wedding. The hotel is a historical landmark, close to main street and food. The staff was very helpful and accommodating. Shuttle buses will take you any where within a 3 mile radius. The room was clean, comfortable and large.

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Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2014

I stayed at this hotel the weekend of Halloween. The location is very central to downtown so had I wanted to go anywhere I could have been there very fast. I had no problem checking in late and the room was very nice. It was a bit smaller than I'm used to but this is a historical building so that... More 

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Additional Information about Renaissance Casa de Palmas

Address: 101 N. Main St., McAllen, TX 78501
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Casa de Palmas 3.5*
Number of rooms: 165
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Also Known As:
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Mcallen
Mcallen Renaissance
Hotel Style:
#8 Business Hotel in McAllen

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