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All 36 McAllen hotels

Renaissance Casa de Palmas

3.5 of 5 Hotel   |   101 N. Main St., McAllen, TX 78501
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73%
Ranked #10 of 36 hotels in McAllen
Certificate of Excellence 2013
A recent review
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127 people have reviewed this hotel

Traveler rating
    62
    31
    17
    9
    8
See reviews for
14
22
9
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Huntsville, Alabama
Top Contributor
278 reviews 278 reviews
175 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed March 6, 2014

The room was freezing cold when we first walked in - it was 40° outside and the doors to the courtyard did not close well so the room was 60°. We had to pull the curtains closed and use towels on the floor to help heat the room. The room had one brick wall, which is a touch I like.... More

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mariwes, Front Office Manager at Renaissance Casa de Palmas, responded to this review

Dear AGoingGal, Thank you for taking the time to complete our Guest Satisfacton Survey and sharing your experience withe Casa De Palmas Rennaisance McAllen Hotel. I opologize that your recent stay was not satisfactory and appreciate your feedback. You are a value customer; everything we do is aimed at providing your with an excellent hotel experience. Please be assured that... More

Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 5, 2014

If you are staying in McAllen, this is a must stay place. The Renaissance is a historic hotel. Today it offers ALL the conveniences of a modern hotel in a setting built for well-healed railroad travelers. They would depart the train and walk a steps to The Renaissance. It is a special hotel. It was built in an era where... More

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Cedar Park, TX
1 review
5 of 5 stars Reviewed March 4, 2014 via mobile

I've been coming to south Texas primarily for business, but also for pleasure. I've stayed at most of the top hotels in Harlingen, Brownsville, McAllen & South Padre Island, and the Casa de Palmas is by far the best. The people is what makes this a "home away from home". It's also a Historical hotel. If you have a problem,... More

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Leo P, General Manager at Renaissance Casa de Palmas, responded to this review

Dear Bluegoldcharlie, Thank you for your most recent review of our Renaissance Casa De Palmas Hotel. We are pleased that you enjoy your stay with us when you visit McAllen Texas. We pride ourselves on providing our guest with comfort and offering exceptional service for our guests during their stay. Once again thank you and we look forward to serving... More

1 review
5 of 5 stars Reviewed March 4, 2014

I have been staying at this hotel for over 4 years every other week. I can not say enough good things about this hotel and their staff/services. This is in my opinion this is the best hotel available to business travelers. The staff understand the role they play in making our stay enjoyable and as much like a home environment... More

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Leo P, General Manager at Renaissance Casa de Palmas, responded to this review

Dear Tippyturtle, Thank you for the wonderful review from your recent visit to our hotel. I am very pleased that we were able to accommodate you with great service during your stay. We take a lot of pride in our staffs performance with our guest in making them feel special. Once again thank you for staying with us and we... More

Darien, Wisconsin, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

Saturday night stay. Room is comfortable, we have a courtyard room, the balcony is so pleasant overlooking the pool. People across the courtyard on their balcony were loud, but can't anyone have a good time today? People using the pool as well. Relax and enjoy the vibe. Very comfortable bed and well appointed room. Other reviews said the carpet smelled,... More

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Leo P, General Manager at Renaissance Casa de Palmas, responded to this review

Dear Janie, Thank you for the wonderful review of our hotel. I am very please that you had enjoyed your stay with us. We take a lot of pride in our facility and our delighted to see that our guest's enjoy themselves while staying at our hotel. Once again thank you and we look forward to serving you again in... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 22, 2014 via mobile

When you first see the hotel, it immediately has the appearance of a very charming / rustic facility. The accommodations - overall - for this business trip, were acceptable. Bed / bathroom / cleanliness / television all fine. Service and style at the restaurant were probably the highlight of this stay. But I'm going to point out the parts I... More

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Leo P, General Manager at Renaissance Casa de Palmas, responded to this review

Dear VaA2Fargo2VA, Thank you for your recent review on Tripadvisor please accept my apologies for the shortcomings we provided during your most recent stay. We pride ourselves on providing our Marriott rewards members excellent service from the time they enter the building throughout their entire stay. I will work with the guest service representative that serviced you at check-in to... More

Bridgewater, New Jersey
Top Contributor
129 reviews 129 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed two days for business and I couldn't be more pleased. This hotel if filled with charm and special touches. From the excellent breakfast to the pool to the amazing rooms, this is a gem of a hotel. The rooms are spacious enough, very clean and provide all the expected amenities. Great stay in McAllen.

Was this review helpful? Yes 1
Bedford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Stayed at the Renaissance Casa De Palmas,on a Saturday night, the hotel was everything I always imaged it would be like,(living in McAllen, all my life). Its an older hotel transformed in a nice place to stay for 1-2 nights. The parking garage is something to navigate, to the 3rd floor level. it is ok.

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Sunnyvale CA
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2014

This was our layover hotel for Mcallen Tx.....the rooms where redone and are very nice...Rooms are clean and quiet... I was available to get some food that afternoon....was very good....On Sunday there have free breadfast....I didn't go to the breadfast... The staff was friendly and very professional....and the van drivers were great....very helpful.. I enjoy my stay at the hotel.

Was this review helpful? Yes 1
El Paso, Texas
Top Contributor
73 reviews 73 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 20, 2014

The rooms were OK but the noise and sewer smell was a distractor. The food was above average. The staff was courteous. Try staying on the first floor away from the garage. The location is fine but not near the airport. Rates are better at other places where you can eat breakfast for free.

Was this review helpful? Yes 2

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Additional Information about Renaissance Casa de Palmas

Also Known As:
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Casa De Palmas Hotel
Renaissance Mcallen
Mcallen Renaissance
Address: 101 N. Main St., McAllen, TX 78501
Phone Number:
Location: United States > Texas > McAllen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in McAllen
#9 Business Hotel in McAllen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Casa de Palmas 3.5*
Official Description (provided by the hotel):
This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space. ... more   less 
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