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Hampton Inn & Suites McAllen

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10 West Expressway 83, McAllen, TX 78503
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Hampton Inn & Suites McAllen
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Hampton Inn & Suites McAllen
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149 reviews from our community

Traveler rating
    86
    41
    13
    6
    3
See reviews for
52
22
3
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (149)
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    (44)
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    (31)
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Eufaula, Alabama
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I got to stay at this hotel again. It was an awesome stay this trip. The staff went out of their way to welcome me as a Diamond member and to make sure I was happy. The cleaning staff did a great job keeping my room clean. The free breakfast was very satisfying. The capability of the wireless WiFi and... More 

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Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Dear Mack, Thank you so much for your positive comments. We are so happy the room was clean, breakfast good and you were able to take advantage of our wireless internet. We work hard to make sure you get the great service you deserve. We look forward to seeing you again in April. Warm Regards, Gloria Doyle, Director of Sales... More 

Los Angeles, California
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was super nice and in a great location. Very comfortable beds. Nice breakfast choices.There was shopping and restaurants close by. I will definitely stay there again. . The complementary breakfast was good. The staff was extremely friendly and helped me find places where I could go to dinner. The internet was included for free

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Buford, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was super nice and in a great location. Very comfortable beds. Nice breakfast choices.There was shopping and restaurants close by. I will definitely stay there again. The rate was excellent especially since it was Spring Break.

Review collected in partnership with Hampton

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Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Dear Ms.Nancy, Thank you so much for your positive comments about our location, comfortable beds and good breakfast choices. We work hard to make sure you get the great service you expect. Feeling refreshed and well rested starts your day on a good note. We look forward to seeing you again on your next trip to McAllen. Warm Regards, Gloria... More 

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an wonderful stay at the Hampton Inn and Suites the Lobby and Room suite were Very clean, the staff were very plesant and help, I would rate the staff as Excellent in coustomer Service. Thank You we will be back.

Review collected in partnership with Hampton

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Austin, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 4 nights. It was really good experience. The complementary breakfast was good. The staff was extremely friendly and helped me find places where I could go to dinner. The internet was included for free. No problem at all whatsoever. Will definitely go back if I have business in McAllen again.

Was this review helpful? Yes
Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Dear Jorge, Thank you so much for your positive comments. We are so happy the staff made you feel welcome and helped you find good places to eat. We work hard to make sure you get the great customer service you deserve. We look forward to seeing you again, the next time you visit McAllen. Warm Regards, Gloria Doyle, Director... More 

Houston, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed here with my family for a funeral. We were comfortable and treated very well by the staff. I am a Hilton Diamond member, and never got recognized for it, but that is okay. I have stayed at Hampton Inns many times in the past for work and this one was what I expected. We enjoyed the breakfast and... More 

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Houston, United States
1 review
5 of 5 stars Reviewed February 13, 2015

There were four of us that travelled to McAllen to revisit a city that we lived in over 40 years ago. The minute I walked in the individual at the front counter seemed to know who I was and was waiting for us to check in. She was very polite and answered all of my questions. The room was very... More 

Review collected in partnership with Hampton

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San Antonio, United States
1 review
5 of 5 stars Reviewed January 23, 2015

The bed was extremely comfortable. Housekeeping staff was fantastic. The rooms are comfortable and Internet access was great. Only drawback was the room had a smaller TV than most other hotels, but this was not a hindrance to booking another stay. I highly recommend this hotel.

Review collected in partnership with Hampton

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2 reviews
3 of 5 stars Reviewed December 31, 2014

The service in general for complimentary breakfast was not good. There was a lack off seating space. Some off the food run out and there were no replacements. They began closing before the deadline hour. They need to have more bread toasters and waffle device because there was a long line in these areas.

Review collected in partnership with Hampton

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Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

I apologize you did not get good service during our breakfast time. Thank you for letting us know about the lack of seating space and the food running out. We had reserved the meeting space to accommocate the extra people during the Christmas holidays. We will have to train the front desk better and make sure they let the people... More 

Eufaula, Alabama
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

This Hampton Inn was a fairly new property. The hotel was in great shape. The rooms were immaculate. The WIFI work flawlessly. The breakfast was great. The cleaning service was awesome. I would stay at this hotel again.

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