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Hampton Inn & Suites McAllen

2.5 of 5 10 West Expressway 83, McAllen, TX 78503
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Certificate of Excellence 2014
Hampton Inn & Suites McAllen
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Hampton Inn & Suites McAllen
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142 reviews from our community

Traveler rating
    80
    40
    13
    6
    3
See reviews for
51
20
2
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Houston, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my family for a funeral. We were comfortable and treated very well by the staff. I am a Hilton Diamond member, and never got recognized for it, but that is okay. I have stayed at Hampton Inns many times in the past for work and this one was what I expected. We enjoyed the breakfast and... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

There were four of us that travelled to McAllen to revisit a city that we lived in over 40 years ago. The minute I walked in the individual at the front counter seemed to know who I was and was waiting for us to check in. She was very polite and answered all of my questions. The room was very... More 

Review collected in partnership with Hampton

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San Antonio, United States
1 review
5 of 5 stars Reviewed January 23, 2015

The bed was extremely comfortable. Housekeeping staff was fantastic. The rooms are comfortable and Internet access was great. Only drawback was the room had a smaller TV than most other hotels, but this was not a hindrance to booking another stay. I highly recommend this hotel.

Review collected in partnership with Hampton

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2 reviews
3 of 5 stars Reviewed December 31, 2014

The service in general for complimentary breakfast was not good. There was a lack off seating space. Some off the food run out and there were no replacements. They began closing before the deadline hour. They need to have more bread toasters and waffle device because there was a long line in these areas.

Review collected in partnership with Hampton

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Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

I apologize you did not get good service during our breakfast time. Thank you for letting us know about the lack of seating space and the food running out. We had reserved the meeting space to accommocate the extra people during the Christmas holidays. We will have to train the front desk better and make sure they let the people... More 

Eufaula, Alabama
Contributor
19 reviews 19 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

This Hampton Inn was a fairly new property. The hotel was in great shape. The rooms were immaculate. The WIFI work flawlessly. The breakfast was great. The cleaning service was awesome. I would stay at this hotel again.

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Lubbbock, United States
1 review
5 of 5 stars Reviewed November 8, 2014

I have stayed in this hotel multiple times for business while in the Valley. They have a great staff and provide great service. The beds are very comfortable. The hotel provides a great breakfast with a lot of variety.

Review collected in partnership with Hampton

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Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Dear Jason, Thank you for the positive comments. We are so pleased you enjoyed the beds and breakfast. Most of all we are glad we provided you with good customer service. You deserve it. Warm Regards, Gloria Doyle Director of Sales 956.661.1100 More 

Apodaca
1 review
4 of 5 stars Reviewed October 27, 2014

We only stayed one night; overall it was good, complimentary breakfast just OK, eggs, sausage, cereal, bread, apples (regular stuff); beds were the best and we just struggle a little with the internet connection

Review collected in partnership with Hampton

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Lubbock, Texas
Top Contributor
158 reviews 158 reviews
53 hotel reviews
203 helpful votes 203 helpful votes
3 of 5 stars Reviewed October 25, 2014

First time at this property and found it equity to be an average, run of the mill Hampton. As with most Hampton's, it was cookie-cutter basics from the exterior facade to the rooms, to the complimentary breakfast. For the season, found the price on the high side. Nothing special about check-in, I was recognized as a HHonors member, given a... More 

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Stephenville, United States
1 review
3 of 5 stars Reviewed October 24, 2014

This is the second time I've stayed at this hotel recently. On the positive side, I was able to easily use my Hilton Reward points. The breakfast was really good. It was obvious the usually bland breakfast food had been prepared by a cook who knew how to spice it up, and it was great. Loved the scambled eggs with... More 

Review collected in partnership with Hampton

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Monterrey, Mexico
1 review
4 of 5 stars Reviewed October 23, 2014

Rooms are fantastic. Beds are very comfortable and ergonomic. The hotel is located very near "La plaza Mall" and other shopping interests. Staff was very friendly and my family actually enjoyed the complimentary breakfast a lot.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites McAllen

Address: 10 West Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites McAllen 2.5*
Number of rooms: 112
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Also Known As:
Hampton Inn & Suites Mcallen Hotel Mcallen
Hampton Inn And Suites Mcallen

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