I spent two weeks in this hotel. It's clean and the staff is nice. The beds are great and a good night's sleep is guaranteed. Alex (front desk) is very friendly and works hard to meet guest needs. The hallways were dimly lit in an attempt to save money on lighting. The rooms were average and comfortable, although the hotel... More

Great staff, however, Marriott needs to invest in upgrading the hotel. The rooms have chairs in them that are worn to the point that the vinyl has come off the arms of the chairs in each room. The staff is working hard to make your stay comfortable but Marriott needs to invest some money. Other hotels in the area are... More

Room was clean and very nice! The front desk hostess was very nice and did everything she could to make our stay comfortable. More

It has spacious rooms, very clean. The only downside is that its small, so dont just drop by. Reserve with anticipation since this city has many mexican shopping tourists and there are not many hotels, so on weekends is very crowded and difficult to find a room here. The beds are great, and the rooms arevery clean. Very helpful if... More

We stayed here one night (Jan 16th) and chose this hotel because this time we were bringing a pet along. The staff is very friendly and the hotel room was very clean. The rate was good: $99/night with an additional $75 fee for bringing a pet. They offer complimentary breakfast.that did the job. Can't complain, but we still prefer the... More

This is a basic Residence Inn. It is a little dirty and I had to change rooms - the front desk was super accomodating with this request. The staff are great and friendly. For a business traveler, it is does the job. Complimentary modem connection in your own room. There is a computer and printer out in the hotel's common... More

The staff at this hotel was very friendly especially Jamie the manager who booked rooms for me several weeks when they were supposedly sold out. The rooms were nicely decorated, good beds, curved shower rods and two TV's. I loved the large assortment of TV channels available since I was in McAllen for business and didn't stay out late. Kitchen... More

The Marriott Residence Inn had several problems during our month long stay. The treadmill was broken. Our television broke 2 days after our arrival. Most importantly, the Residence Inn lost our items. We checked out Saturday evening and left approx 18 new, unused items in the kitchen cabinet--gourmet foods, specialty items, health foods, and spices. We called 2 hours after... More