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All 36 McAllen hotels

Residence Inn McAllen

3.0 of 5 Hotel   |   220 W. Expressway 83, McAllen, TX 78501
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Residence Inn McAllen
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76%
Ranked #12 of 36 hotels in McAllen
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed November 22, 2013
RATCHELL26 Jacksonville, Florida
  • Reviews (34)
  • Photos (22)
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34 people have reviewed this hotel

Traveler rating
    16
    8
    9
    0
    1
See reviews for
10
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Jacksonville, Florida
Top Contributor
132 reviews 132 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 22, 2013

I didn't spend a lot of time at the hotel so I can't really speak to the amenities. It's a nice hotel on the outside and it was close to a lot of the restaurants we ate at. The rooms were a bit worn out. I had a really comfortable bed but the rest of the furnishing were worn out... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Hello, thank you for taking the time and providing feedback on your current stay. I would like to inform you that we are scheduled for a renovation in 2014, with lobby, rooms, and outside upgrades as well. We are excited about the up coming change. As you mentioned, our service is very important and I'm pleased you saw our team... More

McAllen, Texas
Top Contributor
78 reviews 78 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 5, 2013

If you need to come to McAllen for an extended stay, but not need to rent an apartment long term, The Residence is a good choice. The staff is friendly, the location is nice, their is a respectable hot breakfast everyday, and a nice social hour with meal quality items Monday-Wednesday. If you have a pet, they are welcome as... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Thank you for taking the time and giving us your feedback. It is always great to have you back and your family. We look forward to your next visit! I will share your comments with the staff. Thanks again, Joshua Rodriguez General Manager More

Paso Robles, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 19, 2013

To all, , Our stay at Residence Inn, McAllen was wonderful. Great staff, beginning with the manager Joshua, to the house-keeping, and even maintenance. The facility was very clean , convenient, very good breakfast facilities,( they even have an evening meal Included). We ( my wife and I) were treated very well, as we had transferred from another hotel (... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Hello, and thank you so much for your comments and staying with us. It was our pleasure to show you some southern Texas Hospitality. We have shared your comments with our staff and our corporate office as well. Thanks again and we look forward to your next visit! Joshua Rodriguez General Manager More

East Lansing, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2013

We stayed for 3 nights in October and enjoyed the spacious rooms and the exceptional service from the staff and management. For example, the first morning, we had problems with the tub draining. The manager quickly arranged for us to use the bathroom in a room across the hall rather than sending a plumber to come fix our drain. Nice... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Hello, thank you so much for taking the time and putting your experience online! We thank you for being a guest and I enjoyed to see our staff take control and think out of the box. I have thanked the staff and will share with Chris! He is a great employee and asset to the Hotel. Thanks again. On another... More

McAllen, Texas
1 review
5 of 5 stars Reviewed September 13, 2013

General Manager and staff are perfect hosts at a facility with spacious rooms, clean and comfortable bedding, excellent wi-fi connections, free breakfasts, and easy access to airport and expressway. If in the Valley a stay at the McAllen Marriott Residence Inn will allow you to be productive and pleasurable.

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

It was a pleasure having you as a guest of our Hotel! Thank you for the great feedback and we look forward to your next visit to McAllen and the Residence Inn by Marriott. Have a great day and thanks for your time. Joshua Rodriguez General Manager More

Austin, Texas
Top Contributor
58 reviews 58 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 18, 2013

I spent a couple of nights here when I was in town for work and the hotel was more than I expected. The suites are good sized and it is nice having your own full kitchen to use. The beds are SUPER comfy with lots of pillows. The hotel and room was clean and the staff were all super friendly.... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Hello and thank you for filling out the tripadvisor for your current stay. We appreciate your feedback and are pleased we exceeded your expectation. Please feel free to contact me or any staff directly when you are coming back. Thanks again for your time and business. Joshua Rodriguez General Manager More

1 review
5 of 5 stars Reviewed May 21, 2013 via mobile

I stayed for three months in a row going back home every Friday and coming back to " home away from home" every Sunday. Everybody in the staff make me feel special and welcome, and even though there were some issues, they were resolved with promptness and efficiency. They provide a very complete breakfast buffet and three days out of... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

The Management Team and staff would like to thank you for your comments regarding your stay. It was great having you there and seeing you each morning for breakfast. We are pleased you enjoyed your stay and thank you for your great comments. We look forward to your next visit or seeing anyone from your company. Once again, thank you!... More

Clinton TN
Top Contributor
65 reviews 65 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 13, 2013

I have been to this hotel before and the service and perks are diminishing as time goes by. The housekeeping empties the room trash cans most days but not every day. They have 2 signs up for the evening light meal. One states Monday-Thursday and the other Monday-Wednesday. And it is Mon-Wed now. Breakfast starts later then practical for most... More

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Hello, thank you for giving your feedback on your recent stay. I apologize for not meeting your expectations. We actually have order new parts for the grill and it should be here the week of May 20th. I will address the housekeeping issue and we have removed the old brochures at the front desk that had the old time for... More

El Paso, Texas
1 review
5 of 5 stars Reviewed May 6, 2013

I have stayed at this hotel many months over the last year, and it has been by far the best Marriott experience I've had. The staff is very hospitable and friendly, rooms are clean and well maintained, breakfast is excellent on a regular basis. I would not stay anywhere but the Residence Inn while visiting McAllen.

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Thank you for your feedback and great comments. We will share with the staff. We look forward to your next visit and we thank you for your loyalty to Marriott. Joshua Rodriguez General Manager More

El Paso, Texas
1 review
5 of 5 stars Reviewed May 6, 2013

The hotel was clean and welcoming. I average 170 days a year at marriott hotels. This is one of the best Residence Inns that I have stayed at. The hotel staff was very helpful and supportive. Their shuttle service to near by places to eat made it easy to get places without a car.

Was this review helpful? Yes
Joshua R, General Manager at Residence Inn McAllen, responded to this review

Thank you for taking the time to write about your stay. We are pleased to hear you enjoyed your stay once again. We strive always to give great service and clean rooms. We look forward to your next visit and see you soon. Take care Joshua Rodriguez General Manager More

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Additional Information about Residence Inn McAllen

Address: 220 W. Expressway 83, McAllen, TX 78501
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn McAllen 3*
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Also Known As:
Mcallen Residence Inn

22 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (9)
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Hotel & grounds (3)
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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
Residence Inn McAllen is proud to be the business travelers' preferred choice for extended-stay McAllen, TX hotels. We elevate your long-term stay by combining all the comfort of home with our passion for making you feel welcome. Find our McAllen, Texas hotel only minutes from Miller International Airport (free shuttle on request) and local attractions such as Reynosa, Nuevo Progresso and the Santa Ana National Wildlife Refuge. Our 78 spacious McAllen suites provide ample comfort, including separate work and living areas, furnished kitchens and a free grocery service. Our McAllen, TX hotel's other perks include free Wi-Fi, evening hospitality hours (M-W) and delicious free breakfast every morning. A well-equipped fitness center helps you keep up your routine, or you can play a healthy game at the Sport Court®. Whatever you need, trust our knowledgeable and friendly staff to be at your service 24/7. Among extended-stay hotels in McAllen, TX, Residence Inn by Marriott is the perfect home away from home. ... more   less 
Number of rooms
78

Questions & Answers

Questions? Get answers from Residence Inn McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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