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All 36 McAllen hotels

Homewood Suites by Hilton McAllen

3.0 of 5 Hotel   |   3801 Expressway 83, McAllen, TX 78503
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Ranked #5 of 36 Hotels in McAllen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Francisco M laredo, United States
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146 reviews from our community

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    14
    9
    3
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never been so angry in my life with what this hotel did to me. My group booked this hotel for the reason that they are close to the convention center and offer a shuttle service. They made me wait for 2 hours on a Sunday night to be picked up and kept lying to me saying the driver... More 

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

On behalf of Homewood McAllen I apologize for all the inconveniences associated during your stay with us. It unacceptable that shuttle transportations was not made with in a timely manner. I thank you for your feedback and have shared this with our staff to ensure this never occurs again to any guest. More 

laredo, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

the hotel service is increidible, very clean and good location. the breakfast is very good though the scambled eggs need to improve the taste and quality of them. I would recommend this hotel vs the rest of the hotels in the area because it is very calm and you have the chance to really enjoy the stay and feel like... More 

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great food.. Staff was always helpful.. No complaints, awesome stay!! Beer and wine with dinner every night was always a plus, especially after a long day at work!!! South Texas isn't the greatest area to stay but this hotel is in the new side wht plenty of restaurants around...

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Artesia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel's professional staff is second to none. I travel around the country and deal with hotels all of the time. The assistance from the overall staff from the managers, front desk, breakfast and dinner facilitators, to the maintenance man, has made my stay a home away from home. This has been one of my most pleasant stays.

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Laredo, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel every week. Whenever I come to the Rio Grande Valley, I always try to stay at this hotel. I always have the best experience. I have yet to speak to any guest that does not have the same thing to say about this place. That is pretty amazing since I have stayed at this hotel an average of... More 

Review collected in partnership with this hotel

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

It brings us great pleasure that we continue to be your hotel of choice while in the Rio Grande Valley. Thank you for your feedback and we value your loyalty. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2015

Front desk personnel were very courteous, and the overall value was outstanding. Our (corporate) rate included evening meal, breakfast, and late afternoon/early evening beverages. Food/beverage selection was adequate and the meal quality was above average. Was upgraded to a double queen bed which was very spacious. Only distraction was an ongoing light flashing from a crane across the street.

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

We are pleased that your recent stay was pleasant and look forward to you next visit with us. Thank you. More 

South Texas
Top Contributor
62 reviews 62 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 12, 2015

I travel for work way too much. Having said that, I kind of look forward to coming to this particular hotel. First off, it's super clean. Location is real good too. There are nearby restaurants to choose from. But sometimes you don't even need to go anywhere to eat. They serve fresh hot breakfast each day. It is fantastic, anything... More 

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for your wonderful comments. We appreciate your business and loyalty not only to the family of Hilton brand but to your home away from home in McAllen. As always, we look forward to you next visit with us. More 

Dallas, United States
1 review
2 of 5 stars Reviewed January 5, 2015

The cleanliness and smell of the hotel were terrible. The food was not up to par as other Homewood Suites. The bed was old and needed replaced. The filters in the room were not cleaned. I have stayed in this facility 2 other times in the past years, so I can only assume it is new management as the changes... More 

Review collected in partnership with Homewood Suites by Hilton

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

On behalf of Homewood McAllen please accept my apology for your less than perfect stay. I have shared your experience with all of our managers and staff to address the issues that you have experienced. I would like the opportunity to speak with you in regards to your stay. Please email gm_mfewr@hilton.com at your earliest convenience. We value your feedback... More 

S. Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2014

Visiting family for the 2014 holidays. Very impressed so far. Upon early arrival, my reserved room was ready. Front desk clerk informed me of free breakfast and dinner hours & immediately processed my check-in. Another nice touch was given my room location, he provided me with the exact area to park for easier room access. Definitely love this shortcut -... More 

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for your feedback. We are glad you felt at home during your stay with us. More 

Donna, United States
1 review
5 of 5 stars Reviewed December 10, 2014

It is a great place to stay. Everyone was very helpful and I highly recommend this hotel to who wants to feel right at home. My guest speakers said they really enjoyed their stay. My family members were very happy and satisfied with the quality details of this hotel. Hope to return soon and bring my family members to join... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

We are delighted that you enjoyed your stay with us and look forward to your next visit with us. Thank you for your feedback. More 

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Additional Information about Homewood Suites by Hilton McAllen

Address: 3801 Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton McAllen 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Mcallen Homewood Suites
Hotel Style:
#3 Romantic Hotel in McAllen
#5 Business Hotel in McAllen
#6 Family Hotel in McAllen

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