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Homewood Suites by Hilton McAllen

Certificate of Excellence
3.0 of 5
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3801 Expressway 83, McAllen, TX 78503
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1 room 1 adult
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Homewood Suites by Hilton McAllen
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176 Reviews from our TripAdvisor Community

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Shanghai Region, China
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hilton's longer stay residence property. This one is nice with a daily reception (happy hour) as well as a free breakfast buffet, free wifi and workout facility. Some local restaurants also deliver if you are not in the mood to go out or cook

Helpful?
Thank Jeff S
Chicago, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here several times for extended stays and been very happy. You get a lot for your money, pretty decent breakfast, a happy hour, and extended size rooms. The service was excellent and the property is well maintained. Definite go to place in town.

Helpful?
Thank MJM_62_DP
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

I want to thank you for choosing Homewood Suites for your extended stays when visiting McAllen, TX. I'm glad you enjoyed your stay. Hope to have you back soon. More 

San Antonio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel offers complimentary breakfast. Housekeeping staff is the best. Front desk clerk is not very knowledgeable but adequate. This hotel also has a DVD in each room, which is quite convenient if you have kids traveling with you. I recommend this hotel for either a one night or extended stay as it has an apartment size kitchen with utensils,... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Melinda F
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for choosing Homewood Suites McAllen as your home away from home. I want to also thank you for your valuable feedback in regards to our front desk agent, rest assured that corrective actions have been taken so that our agents are better prepared for any situation that might arise and we look forward to welcoming you back home... More 

houston
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 2, 2016

Booked a king suite for 2 nights and wished we could have stayed longer. The room was spacious with a full kitchen and upscale amenities. The staff was very accommodating and always ready to assist us in any way. The shuttle bus to local attractions and restaurants was a also nice surprise. Would definitely stay again and will try other... More 

Helpful?
Thank Roberta S
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

I wanted to say thank you for your recent stay here at Homewood Suites McAllen, TX! We are honored that your will make Homewood Suites your hotel of choice on your future travels. More 

McAllen, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed December 29, 2015

There is no other place i would stay in Mcallen. I feel it is my home away from home. Alexis and Cindy are very helpful and true professionals at there jobs. All the ladies that work here are great. HIGHLY RECOMMENDED!

Helpful?
Thank Fred J
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

I wanted to say thank you for your recent stay here at Homewood Suites McAllen, TX! I'm glad you felt at home and we can’t wait to welcome you back soon. More 

Portland, United States
1 review
4 of 5 stars Reviewed December 12, 2015

This was a very enjoyable experience from the beginning to end. When I arrived at the airport I called the hotel and the shuttle was at the airport within 20 minutes. The driver was very pleasant, helpful, and wanted me to know that if there was anything I needed just let the front desk know. . When it came time... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank An L
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

I wanted to say thank you for your recent stay here at our hotel! I hope you felt at home and we can’t wait to welcome you home again soon! More 

Lake Forest, California
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed November 23, 2015

Nice hotel, ample rooms, location good for our visit. The staff went out of their way to help more than once. I forgot my cell plug and the nicest girl at front desk (sorry I forgot your name) November 19th AM. She brought out her personal cell plug to give me a charge! Betty (I think, helped me on the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lucy M
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

It is our goal to make our guests feel as much at home as possible and am glad we could be of help. Thank you and we look forward to welcoming you back to your home away from home. More 

Boston
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed October 4, 2015

I have stayed here several times on business and find this hotel to be a disappointment, but I've never found any hotels in McAllen to be anything special. McAllen is just not that exciting of a town to begin with and I can't imagine why anyone would visit here unless they are doing business over the border in Reynosa. All... More 

Helpful?
Thank notrub98
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for your feedback and we are very sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites McAllen,TX to make you feel at home and provide you with excellent service. Your satisfaction is very important to us and I apologize we fell short of your expectations. I... More 

Cupertino, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 4, 2015

This hotel has an excellent location with nearby restaurants (Cracker Barrel and Five Guys Burgers) and shopping with easy access to Expressway 83. The suites are fully equipped and clean although a bit smaller than what we expected. The complimentary breakfast is very well served. The staff was very professional and helpful. Overall a very good experience although I think... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Joseadelangel
Falcon, United States
2 reviews
5 of 5 stars Reviewed September 21, 2015

Great place to stay, spacious rooms with comfortable beds and all aminities you need. Breakfast and evening meals are very good. Staff is very helpful and friendly. Good location as well close to Airport but not so close htat you hear planes all night long.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Clifton Edward ... M
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