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All 36 McAllen hotels

Homewood Suites by Hilton McAllen

3.0 of 5 Hotel   |   3801 Expressway 83, McAllen, TX 78503
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82%
Ranked #2 of 36 hotels in McAllen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Beverly B Goodyear, Arizona
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123 people have reviewed this hotel

Traveler rating
    76
    26
    13
    6
    2
See reviews for
42
7
5
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Goodyear, Arizona
Contributor
15 reviews 15 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I truly enjoyed staying at this hotel. I was not expecting such a nice facility; I was pleasantly surprised by the quality of the hotel. Room was great and setup for a business traveler. I enjoyed the extra space; it allowed me to collate my presentation notes and leave them there all evening/night.

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Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Checked in on a Thursday and departed Sunday. Staff was very friendly, always with a smile, great service and expressed willingness to help. Hotel was well maintained and very clean - entrance, dining area, hallways and rooms. Made for a very relaxed stay.

Review collected in partnership with Homewood Suites by Hilton

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Pasadena, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The layout of the room is very comfortable for business travel. There is a place to work and a place to sleep. Very comfortable. I was able to grab my dinner from the lobby, bring it back to the room, and work while I ate and watched the TV.

Review collected in partnership with Homewood Suites by Hilton

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Was here for a week-long stay for work. It served me pretty well - AC was nice and cold, all toiletries restocked each day. The free breakfast and dinner were great considering it was free. I enjoyed the free happy hour each night. Good pool as well.

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Bogata
1 review
2 of 5 stars Reviewed July 14, 2014 via mobile

Stains on walks. No internet on arrival. AC cut out at 2 AM. Ok the guy came and fixed the AC. But in general this place is very sketchy. Stay clear. I will post pictures of the stains on the walls an the couch and the huge chip out of the table. This is Hilton?

Was this review helpful? Yes
homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

We appreciate the feedback and pictures you posted on TripAdvisor. Your comments let us know that we need to reevaluate our processes and ensure we're doing our best to meet our cleanliness standards. We welcome any addition comments and hope we can invite you back for a much more enjoyable stay. More

Fort Collins, Colorado
Top Contributor
53 reviews 53 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

This is a nice well maintained hotel for the business traveler that lives up to the Hilton brand. Check in was smooth and easy with convenient access to the airport. The rooms are clean and the service is exceptional. A great breakfast and a nice dinner, which was a surprise. They will even tap you a beer. Not really anything... More

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

We are delighted that your stay was enjoyable and thank you for your feedback. More

phoenix, United States
1 review
5 of 5 stars Reviewed June 23, 2014

Comfortable accommodations, good food, excellent staff. I would recommend to other traveling guests and look forward to returning to this hotel in the future. This particle hotel has a lot of activity so please make sure that you book your stay in advance. Otherwise accommodations may be sold out.

Review collected in partnership with Homewood Suites by Hilton

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

On behalf of Homewood Suites McAllen Texas, I am delighted that you had an enjoyable stay with us. Thank you for your valued feedback. More

Grand Rapids, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 15, 2014

If you take the time to read my other TripAdvisor reviews you will see that I am pretty easy to please and I don't complain much. We have been HH members since 1999 and love Homewood Suites, but this hotel was not the norm for Hilton. I was shocked and have included photos. All was fine until we left the... More

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homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Woodstock, Georgia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 4, 2014

After a very long travel day where nothing seemed to go right, I arrived at this hotel. I made my reservation at least two weeks ago. I am an HHoners member. I am not hard to please but I do always request a higher floor room away from the elevator. When I checked in I was given room 102. First... More

Was this review helpful? Yes
homewood1mcallen, General Manager at Homewood Suites by Hilton McAllen, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. More

Phoenix, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

I've stayed in this property a number of times and always had a good exerience for the price but the last time I stayed in room 102. It was noisy, as it was next to the maintenance room and elevator. ALl night long equipment and the elevator made noise loud enough to hear directly in the sleeping area of the... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
homewood1mcallen, Front Office Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for your review. We are very sorry for the unfortunate experience you had while staying with us, and I sincerely apologize for the noisy disturbances you encountered during your visit. Your feedback is important to us and we’re sorry that you were unhappy with the way this issue was handled. Please know that your comments are being addressed... More

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Additional Information about Homewood Suites by Hilton McAllen

Address: 3801 Expressway 83, McAllen, TX 78503
Phone Number:
Location: United States > Texas > McAllen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton McAllen 3*
Reservation Options:
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Also Known As:
Mcallen Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in McAllen #3 Family Hotel in McAllen #4 Romantic Hotel in McAllen
Hotel Class
Official Description (provided by the hotel)
Just five minutes from McAllen Miller International Airport and in easy reach of downtown McAllen, the Homewood Suites by Hilton McAllen, Texas hotel is your home from home. However long you’re staying for you’ll like the freedom your spacious suite offers. Enjoy a complimentary full hot breakfast and evening dinner and drinks, served every evening Monday to Thursday. With a private bedroom and a separate living room with fold-out sofa bed you have the space to get down to some work or keep all the family happy. Catch the big game on one of the two flatscreen TVs or put on your favorite DVD. Use the complimentary high-speed internet access to check your emails and surf the web. With a fully equipped kitchen, making a meal or a snack just the way you like it is easy. Work-out in the modern fitness center or swim some laps under the warm Texan sun in the outdoor pool. Challenge family or friends to a quick game on the basketball court. If you’re looking for a venue for your meeting or celebration in McAllen, this hotel is a perfect choice. Two function rooms have space for up to 60 attendees. It’s all you need to make yourself at home. ... more   less 
Number of rooms
114

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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