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Fairfield Inn & Suites Marshall

2.5 of 5 105 West Interstate 20, Marshall, TX 75672
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Certificate of Excellence 2014
Fairfield Inn & Suites Marshall
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Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
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256 reviews from our community

Traveler rating
    203
    45
    5
    3
    0
See reviews for
80
51
17
70
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Wonderful value and great service!! Customer service rep Jerica Horacio was a great help and made our stay pleasant. The rooms were clean and spacious; we will be back with you guys in our future stays. Se-Detreak J. Smith

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review of our hotel. We are pleased that you and your family had such a wonderful stay. Our associates take pride in providing a quality experience to all our guest. I will be your thanks along to them. We look forward to your next visit with us. More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service. Especially the gentleman who checked us in on Friday Oct 31st around 4pm or so, the lady who had the witches hat on Halloween evening and Kelsie on Monday evening are excellent. Everything was excellent. Rooms are spacious and have a variety of floor plans. Loved the pool and workout room. Breakfast is included and had excellent... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

1 review
5 of 5 stars Reviewed 2 weeks ago

The time I have spent in the Fairfield has been a great experience for myself and my family. Everytime I walk in the door I am greeted by the friendly staff who acknowledges me by names! The rooms are always nice and clean! The cleaning staff doses a fantastic job. The breakfast is hot and they stay on top of... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

Longview, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Well once again, I'm back to my favorite hotel. I was well greeted by Mrs. Lakeisha upon my arrival, made me feel right at home. Love this place. Was also greeted the next morning after waking up going to the breakfast room, thanks for the warm hospitality.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for always choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest. Thank you for the great comments, we look forward to seeing you during your next visit. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I use the Marriott Fairfield property every year for Wiley College Homecoming, and check in went smooth thanks to front desk agent Jerica Horacio was very polite and even remembered my last name and greeted me when I returned to the hotel every time! Housekeeping was on point as well they cleaned the room and even hung my jacket in... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great Hotel. Easy access to major hiways, shopping and places to eat. Close to business district and Wiley College. The room was very clean and everything worked. Breakfast was great everyday and the desk attendant Ms. Horacio was always helpful.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff--very professional or pleasant to interact with. Room was as I expected-modern, clean and lots of towels :-). Came in for college/homecoming festivities. Property in close proximity of restaurants/stores--close enough to walk to some places without moving the car. Very impressed with Front Desk staff-- They were exceptional and Clerk JKW was very pleasant. When visiting Marshall again, will definitely... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

Texas
Top Contributor
69 reviews 69 reviews
30 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can see why this is the number one rated hotel in Marshall. I have recently stayed at the local Hampton Inn, Comfort Suites, La Quinta, and Holiday Inn. None of those can hold up to the Fairfield Marriott Marshall. Pretty much everything is better. The very friendly and helpful ladies at the front desk, one was named Jerica, and... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

Renton, Washington
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Okay, a joke with some truth to it. We stayed at this property from Oct. 16-21, 2014. Check went very smooth, Regina was a great front desk agent. No problems the 1st night but that changed the next day. We left the room early, we did not remove the Do Not Disturb sign, and returned around 11:30AM for about 1/2... More

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for taking the time to review our property. We want our guest to have a relaxing and enjoyable stay. Please accept my apologies for falling short of your expectations. We take the confidence our guests place in us very seriously. Thank you again for your comments. More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was fantastic...very friendly and helpful. The room well appointed, updated, and clean. The pool area was very welcoming with adjoining outdoor seating area...perfect for our needs. The room for the complimentary breakfast was large....lots of variety on the menu. Easy on/off the highway. I would definitely recommend this hotel.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More

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Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Location: United States > Texas > Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn

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