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Fairfield Inn & Suites Marshall

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105 West Interstate 20, Marshall, TX 75672
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Fairfield Inn & Suites Marshall
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Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
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287 reviews from our community

Traveler rating
    229
    48
    6
    3
    1
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90
55
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81
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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New Braunfels, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The Fairfield did a good job of accommodating our plant based diet by providing silk almond milk at the breakfast. One of the nicest Fairfields I've been to. The indoor pool and hot tub were an added bonus.

Was this review helpful? Yes
Fort Smith
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

So far, every Marriott property we have stayed in have been awesome, and I can easily say that about this Hotel! We had a large room, very clean, great beds, great refrigerator! It was great access to the interstate, the staff were very friendly and helpful!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us & rating you stay. We appreciate all the great comments about the hotel & staff. We look forward to welcoming you back to the hotel in the near future. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Professional and pleasant staff. Property is attractive and well maintained. Easy off & on I-20 near Shrevport LA. Breakfast food service was excellent Great place to stop on way to Dallas or other destinations!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Dear guest, thank you for giving us a perfect rating and staying with us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to seeing you during your next visit to Marshall. More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

There was a party of teenagers in the dinning room and the swimming pool that was overtaking I will not ever staying here again. We have stayed here 2 to 4 times a year for 9 years this will be the last!!!

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

I am sorry that you and your family were inconvenienced by the swimming pool. I have spoken to our team and we are revising our plans when we do have groups at our hotel. Again, thank you for your feedback More 

Lubbock, Texas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped and was pleasantly surprised! The staff was outstanding, room clean and quite, with nice location. This is a great place to spend a night or few nights when traveling I 20. Marshall has a lot of historical sites. Don't miss a Caddo Lake boat tour!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us & taking the time to rate your stay! It's always a pleasure to receive great reviews from our guest. It's good to hear that our staff provided great customer service during your stay. We look forward to seeing you during your next visit to Marshall. More 

Southwest Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I was so impressed with this hotel! Everything was as you would want it. The decor was very nice and the staff was so nice and helpful! The staff really made the difference. You don't always find the great customer serviced as this hotel has.

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for the warm comments. I will pass them to our team. We are pleased to hear that you enjoyed our hotel and our team. We look forward to seeing you on your next visit with us. More 

Nashville, Tennessee
Top Contributor
279 reviews 279 reviews
221 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Inn itself is fine - clean, mainly modern and traditional. But that's not why it's great. The people are OUTSTANDING. Horacio and Erica both!! I came in on an icy night from Dallas. I called before the 6P to cancel in case I couldn't make it and I'd rebook if I did. Horacio let me know they'd be close... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs the best way we can. I'm very delighted to hear Jerica & Horacio was very welcoming. You arrived very late almost midnight. The only thing me & my staff was worried about was your safety other than charging you a... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 5 weeks ago

I sent my wife and her friend to this hotel for a "moms' night night out." When I was booking the reservation, I casually mentioned that to the friendly hotel employee on the phone. When my wife arrived, there was a sign in the lobby that said, "Welcome Guest of the Day" and her name. She and her friend got... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. It's always good to here how excited are guest be for the little things we do. You and your wife are very welcome! We look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed February 20, 2015

My husband, one year old son and I stayed here for one night. This hotel is clean, nicely designed and comfortable. The hot breakfast and area to eat is very nice with a wide selection. The front desk and maintenance staff is very friendly. We were impressed and would definitely stay here again. Great coffee as well!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Hammond, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 20, 2015

I got a room with a whirlpool bath for Valentines Day. I arrived a little before my girlfriend got off of work to set up. I noticed that the whirlpool was missing a button. I don't know what the button did, because it wasn't labeled, but the tub seemed to work fine... Hope I didn't miss anything. Other than that,... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for choosing to stay with us and taking the time to rate your stay. I am glad to hear you enjoyed the wirlpool. We look forward to welcoming you back to the hotel in the near future. More 

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