We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Marshall

2.5 of 5 105 West Interstate 20, Marshall, TX 75672
Hotel website
Hotel deals
Hotel packages
Special Offer
Free Parking
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Fairfield Inn & Suites Marshall
Professional photos View all
Browse nearby
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Write a Review

260 reviews from our community

Traveler rating
    206
    45
    6
    3
    0
See reviews for
80
51
17
72
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
  • All months
    (260)
  • Mar-May only
    (50)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (71)
All months
Hudson, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My first time here or at any Fairfield Inn and I am very pleased. The staff is very courteous and let me know all accommodations offered. The room was very clean and inviting. I will definitely recommend this place to friends and will be back.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We came in town for an ETBU event on Friday night we was unsure of where to stay. We are regular customers so we went straight to the Fairfield Inn. The service was outstanding, and we were made very comfortable.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First let me say thank you for always choosing to stay with us. It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. More 

Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stopped in Marshall overnight while traveling. The staff was wonderful! She remembered my name each time I came in, and when I realized I left an item upstairs after checkout, she printed my room key within 5 seconds and didn't even have to look up the number. Very clean, safe, free wi-fi and comfortable beds. Great breakfast in the... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff & breakfast. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know how they made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Ponder, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We have stayed here several time while visiting family. This time was less than satisfactory. The TV in the sitting area didn't work. We noticed what looked like a blood stain on a pillow. The breakfast was non existent. They were out of everything about half way thru service. Didn't see anyone around to ask about it. Seems to need... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review of our hotel. I am very sorry for the inconvenience caused to you during your stay. Please accept our sincere apologies. If we can futher assist you please contact the hotel. We look forward to seeing you during your next visit. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 14, 2014

Wonderful value and great service!! Customer service rep Jerica Horacio was a great help and made our stay pleasant. The rooms were clean and spacious; we will be back with you guys in our future stays. Se-Detreak J. Smith

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review of our hotel. We are pleased that you and your family had such a wonderful stay. Our associates take pride in providing a quality experience to all our guest. I will be your thanks along to them. We look forward to your next visit with us. More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed November 10, 2014

Excellent customer service. Especially the gentleman who checked us in on Friday Oct 31st around 4pm or so, the lady who had the witches hat on Halloween evening and Kelsie on Monday evening are excellent. Everything was excellent. Rooms are spacious and have a variety of floor plans. Loved the pool and workout room. Breakfast is included and had excellent... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More 

1 review
5 of 5 stars Reviewed November 8, 2014

The time I have spent in the Fairfield has been a great experience for myself and my family. Everytime I walk in the door I am greeted by the friendly staff who acknowledges me by names! The rooms are always nice and clean! The cleaning staff doses a fantastic job. The breakfast is hot and they stay on top of... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More 

Longview, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed November 6, 2014

Well once again, I'm back to my favorite hotel. I was well greeted by Mrs. Lakeisha upon my arrival, made me feel right at home. Love this place. Was also greeted the next morning after waking up going to the breakfast room, thanks for the warm hospitality.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for always choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest. Thank you for the great comments, we look forward to seeing you during your next visit. More 

2 reviews
5 of 5 stars Reviewed November 4, 2014

I use the Marriott Fairfield property every year for Wiley College Homecoming, and check in went smooth thanks to front desk agent Jerica Horacio was very polite and even remembered my last name and greeted me when I returned to the hotel every time! Housekeeping was on point as well they cleaned the room and even hung my jacket in... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More 

2 reviews
5 of 5 stars Reviewed November 4, 2014

Great Hotel. Easy access to major hiways, shopping and places to eat. Close to business district and Wiley College. The room was very clean and everything worked. Breakfast was great everyday and the desk attendant Ms. Horacio was always helpful.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn & Suites Marshall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Location: United States > Texas > Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Expedia, Orbitz, TripOnline SA, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Fairfield Inn & Suites Marshall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn
Hotel Style:
#1 Business Hotel in Marshall
#1 Family Hotel in Marshall

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Dining (9)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Bathroom (4)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay