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Fairfield Inn & Suites Marshall

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105 West Interstate 20, Marshall, TX 75672
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Fairfield Inn & Suites Marshall
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Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
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294 reviews from our community

Traveler rating
    236
    48
    6
    3
    1
See reviews for
92
57
18
84
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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    (63)
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Louisiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

Jerica and Regiena were so helpful and courteous. THey remembered our name on the first visit through the lobby and made our stay that much more personal throughout. The hotel was clean, well kept and will revisit!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for all the great comments, staying with us and rating your stay. I am very pleased tohear that our staff made your stay pleasant. We truly appreciate your business and your trust in us. We look forward to seeing you during your next visit. More 

Bandera
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

From the minute my daughter and I walked in the door we were greeted and treated by the friendliest and most accommodating people we have ever met. There was a small problem with the reservation, which I made online, but the ladies at the front desk and their supervisor went out of their way to make it right. Always make... More 

Was this review helpful? Yes 1
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us & rating your stay. Thank you for all the wonderful comments about the staff & hotel. I will be sure to share with our team; we as a team strive for excellence. We look forward to seeing you during your next visit to Marshall. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I never stayed at a Fairfield before. After this visit I'll add it to my shortlist of hotels I'd consider on other trips. Clean room with lots of space, friendly staffordable and decent hot breakfast.

Was this review helpful? Yes 1
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Dear geust, thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. We look forward to seeing you during your next visit to Marshall, TX. More 

Beaumont, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I absolutely love this hotel! It's the best...The staff are very friendly and accommodating and they went above and beyond to make our stay as nice and comfortable as possible! Great amenities and the free continential breakfast is wonderful! We have family in Marshall and we have stayed at this hotel the last three visits and we wouldn't stay anywhere... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff & hotel. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know they made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Melbourne, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome! I've stayed in alot of Fairfields and this was one of the best ones. Regenia, at the front desk, was courteous, professional and accommodating. When I came down an hour later she greeted me by name, which is important. It's employees like her that make the stay even better! The room was clean and the bed... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Dear guest, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. I am delighted to hear Regenia made your stay more enjoyable. Call us if there is anything we can help you with. More 

Belleville, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

Your staff was awesome (especially Regina). The location was excellent. The rooms were large and comfortable. Breakfast was very good. The staff were incredibly friendly and helpful. Regina is the best concierge I've ever met. I highly recommend this hotel, you will not be disappointed.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff member Regenia made you feel at welcome. This is really one of the things that we try to maintain in our hotel. We look forward to seeing you during your next visit to Marshall. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I travel all over the country on business and by far this was the best customer service I have ever had. Regina at the counter was very personable, professional. The room was clean and very spacious. This hotel was recently remodeled and they did a wonderful job. I had to travel to Longview TX and it took 30 minutes but... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your awesome review! We truly appreciate your kind words about our staff. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let Regina know that she made an impact during your stay. We hope to welcome you back to the hotel soon! More 

New Braunfels, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Fairfield did a good job of accommodating our plant based diet by providing silk almond milk at the breakfast. One of the nicest Fairfields I've been to. The indoor pool and hot tub were an added bonus.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us & rating your stay. It was a pleasure having the health fest group stay at the Fairfield. I am glad our team was able to accommodate you and the others. We look forward to seeing you next year during the health fest. More 

Fort Smith
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

So far, every Marriott property we have stayed in have been awesome, and I can easily say that about this Hotel! We had a large room, very clean, great beds, great refrigerator! It was great access to the interstate, the staff were very friendly and helpful!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us & rating you stay. We appreciate all the great comments about the hotel & staff. We look forward to welcoming you back to the hotel in the near future. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Professional and pleasant staff. Property is attractive and well maintained. Easy off & on I-20 near Shrevport LA. Breakfast food service was excellent Great place to stop on way to Dallas or other destinations!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Dear guest, thank you for giving us a perfect rating and staying with us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to seeing you during your next visit to Marshall. More 

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