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Fairfield Inn & Suites Marshall

2.5 of 5 105 West Interstate 20, Marshall, TX 75672
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Certificate of Excellence 2014
Fairfield Inn & Suites Marshall
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Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
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281 reviews from our community

Traveler rating
    224
    48
    6
    3
    0
See reviews for
87
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Nashville, Tennessee
Top Contributor
267 reviews 267 reviews
214 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars NEW

The Inn itself is fine - clean, mainly modern and traditional. But that's not why it's great. The people are OUTSTANDING. Horacio and Erica both!! I came in on an icy night from Dallas. I called before the 6P to cancel in case I couldn't make it and I'd rebook if I did. Horacio let me know they'd be close... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs the best way we can. I'm very delighted to hear Jerica & Horacio was very welcoming. You arrived very late almost midnight. The only thing me & my staff was worried about was your safety other than charging you a... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I sent my wife and her friend to this hotel for a "moms' night night out." When I was booking the reservation, I casually mentioned that to the friendly hotel employee on the phone. When my wife arrived, there was a sign in the lobby that said, "Welcome Guest of the Day" and her name. She and her friend got... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. It's always good to here how excited are guest be for the little things we do. You and your wife are very welcome! We look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband, one year old son and I stayed here for one night. This hotel is clean, nicely designed and comfortable. The hot breakfast and area to eat is very nice with a wide selection. The front desk and maintenance staff is very friendly. We were impressed and would definitely stay here again. Great coffee as well!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Hammond, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a room with a whirlpool bath for Valentines Day. I arrived a little before my girlfriend got off of work to set up. I noticed that the whirlpool was missing a button. I don't know what the button did, because it wasn't labeled, but the tub seemed to work fine... Hope I didn't miss anything. Other than that,... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for choosing to stay with us and taking the time to rate your stay. I am glad to hear you enjoyed the wirlpool. We look forward to welcoming you back to the hotel in the near future. More 

Rockwall, Texas
1 review
5 of 5 stars Reviewed 1 week ago

When searching for a hotel for extended business stays we came to the Fairfield Inn. This hotel is convenient in location and exceptional in hospitality. The employees make being away from family much easier with warm smiles and friendly conversations. Rooms are always clean and requests are answered promptly. Five stars!!!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for taking the time to give us your feedback & always choosing to stay with us. I'm glad that you found our location convenient. It's always good to hear your stays are enjoyable. If there is anything we can help you with just let us know. More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Arrived late at night and the staff was courteous and efficient in assisting me on a short notice. The only room left was a Jacuzzi suite which they offered to me at a regular room price. If stopping in Marshall again, I will choose this hotel.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you for staying with us & taking the time to rate your stay. It's good to hear that our staff was able to make your stay enjoyable. We are here to make our guest feel as if they are at home. We look forward to seeing you during your next visit to Marshall TX. More 

College Station, Texas
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have stayed at the Fairfield Inn in Marshall several times. It is right off I 20. Just 30 miles from Shreveport/Bossier City. The place is always accommodating. We have booked several rooms for a wedding, for ETBU graduation twice and several weekends in the fall or spring. One of our kids played football at ETBU, and... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. We really appreciate all the wonderful comments about the property & staff. I will be... More 

Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Every aspect of my stay at this hotel was Excellent!!! The staff was very personable and accommodating. I can't speak highly enough about Regenia, she made us feel like we were at home. Our room was quiet, clean, well decorated, and the bed slept great. This is truly the hotel for me anytime I'm needing to stay in this area.

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your warm comments. Our staff is delighted to provide you with excellent service. I will pass your comments to Regenia. We look forward to your next visit with us. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is clean and well maintained. The staff is very friendly and works hard to ensure a pleasant stay. Regenia and Monica at the front desk were great to deal with. The complementary breakfast in the morning is well done. I'd stay here again.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me start off by saying thank you for staying with us & taking the time to rate your stay. We look forward to seeing you during your next visit. We are delighted to hear Regenia and Monica made your stay more enjoyable. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel to Marshall every week for work. This has been my home away from home for the past 2 years. I have gotten to known all the receptionist/managers. Their attitude and kindness are perfect for the hospitality business. I want to say thanks to whole team specifically: Catrina, Kisha, Regina, Jerica, Nhajii, Horacio, Christian, and Monica. The housekeeping staff... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you for always choosing to stay with us. Second, thank you for taking the time to complete a review. We love being your home away from home. Our staff is always ready to welcome you. If there is anything we can do for you please feel free to contact us. Thank you for your loyalty... More 

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Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Location: United States > Texas > Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn
Hotel Style:
#1 Family Hotel in Marshall
#1 Business Hotel in Marshall

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