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Fairfield Inn & Suites Marshall

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105 West Interstate 20, Marshall, TX 75672
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Fairfield Inn & Suites Marshall
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Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
Fairfield Inn & Suites Marshall
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303 reviews from our community

Traveler rating
    242
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    6
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95
62
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85
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lubbock, Texas
Top Contributor
151 reviews 151 reviews
56 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is typical Fairfield, located just north of I-20 at US 59. The room was clean and comfortable, and everything worked. The staff were competent. The breakfast was adequate. We would stay here again.

Was this review helpful? Yes
Texarkana, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

The staff was so nice during checkin, the room was nice and clean, and breakfast was good as usual. The front desk was so helpful when I called and made the reservation. The beds were comfortable like a Marriot would be expected to be. We will keep this on our revisits list. Thank you Reginia!

Was this review helpful? Yes
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us. I am happy to hear your stay was enjoyable. I will pass your warm comments to our team. Hope to see you on your next visit. More 

Conyers
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and clean, the food was delicious, and the staff was great!! Although we had an issue with our room being subsequently changed to King instead of 2 Queens....it was not a fiasco, because the staff, specifically Regenia did an absolutely phenomenal job in troubleshooting and fixing the issue. Regenia's customer service and problem solving skills... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with & rating your stay. I am very pleased to hear that our staff made your stay pleasant. Even though you had a issue at the hotel i'm glad our staff was able to jump right in and take care of all your needs. I am very sorry for the inconvenience during your stay. Thank you... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay very much. Regenia and the rest of the staff were very nice, but Regenia in particular, she's very nice and friendly and helpful and has a beautiful personality and smile. The beds and room very clean and comfortable.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let Regenia know she made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located very close to Shreveport. I was going the Shreveport to pick up a motorcycle and this hotel was a great place between Houston and Shreveport to stay. Nice Breakfast and great service! I will remember the next time we are going to visit our family, where to definetly stay!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for thanking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient & enjoyed your stay. We hope to welcome you back to the hotel in the near future. More 

Austin
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For hotels located along an interstate highway, this may be the best we've stayed at. Spotlessly clean, very comfortable, quiet, no bad smells, a free breakfast above average, and all at an extremely good price. Plus, I left a valued item behind, and when I returned four days later, there it was waiting for me in the lost and found.... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review. I am very happy that the staff was welcoming, accommodating and you enjoyed your stay. It's always a pleasure to here our staff members made an impact on your stay. I will be sure to let Regenia know what great customer service she provided. More 

Irving, Texas
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel won't be rated #1 for much longer unless local management is better trained. On the night we stayed they rented out the dining area to a local group. This group (25-40) people were mostly quite and remained inside the dining area with a "private party" sign hung on the doors. A second group of people (20-30) descended on... More 

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for taking the time to rate your stay. I understand how frusting this was for you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback with the appropriate hotel team. More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay and Regenia at the front desk went out of her way to be sure we enjoyed our stay. Clean room, great pool and all around great place.I will use this motel again if back in the area.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let [Regenia know how she made an impact during your stay. We hope to welcome you back to the hotel soon! More 

San Jose, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was impeccably clean and perfectly situated for working. Good amenities. The staff was helpful. Nice pool and workout facilities. Everything about the room was great, from the TV's to the very nice desk and chair, made working very comfortable.

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your wonderful comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Louisiana
1 review
5 of 5 stars Reviewed April 19, 2015

Jerica and Regiena were so helpful and courteous. THey remembered our name on the first visit through the lobby and made our stay that much more personal throughout. The hotel was clean, well kept and will revisit!

Was this review helpful? Yes
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for all the great comments, staying with us and rating your stay. I am very pleased tohear that our staff made your stay pleasant. We truly appreciate your business and your trust in us. We look forward to seeing you during your next visit. More 

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