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Comfort Suites Marshall

Certificate of Excellence
2.5 of 5
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5204 S. East End Blvd., US Hwy 59 & I-20, Marshall, TX 75672
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Comfort Suites Marshall
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Ranked #2 of 15 Hotels in Marshall
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Paul G
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84 reviews from our community

Traveler rating
    51
    23
    4
    1
    5
See reviews for
21
23
3
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (20)
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    (15)
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Top Contributor
106 reviews 106 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff provided excellent service and the room was large and very quiet. The breakfast is the standard Choice fare. It was hot, filling but nothing outstandard. All in all, a very good stay & we woul stay here again when next we are in the area.

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Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

The design of the rooms is outstanding. Two of us with all our sports gear usually end up with belongings and luggage all over the floor. Not here! The room had multiple large flat surfaces for easy access to luggage and gear. The room was well maintained and the bed fabulous, especially for a mid-range hotel. Bathroom plumbing was excellent.... More 

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dallas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

I stay here a few times a year when I go back and forth between LA and TX and I love, love, love their recent renovation. Modern rooms with plenty of lighting, lots of outlets to connect, sofas, updated baths and super friendly staff. I don't eat breakfast so can't comment. Only suggestion would be to ask for room facing... More 

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Roxana S, General Manager at Comfort Suites Marshall, responded to this review

Thank you for taking time to comment on our staff...I think they are awesome! And thank you for sharing (really great) pictures of our newly renovated suites. I am so happy to know that you were pleased with your stay at Comfort Suites Marshall during your travels between LA and TX. Looking forward to seeing you soon. Best regards. More 

Leesville, Louisiana
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 24, 2015

Checked in Friday night and the clerk was very nice. Place was really clean and the room was very clean. The breakfast in the morning was excellent, but they could use two waffle machines. The staff people we met were really nice and helpful, will stay here again.

Was this review helpful? Yes 1
Roxana S, General Manager at Comfort Suites Marshall, responded to this review

Thank you for your suggestion...you are a life saver! And thank you for taking the time to share about your experience at Comfort Suites Marshall. As a result we have installed a 2nd waffle machine which we will make available on busy days. I can't wait till you see it! Thank you for keeping us on our toes. Best regards. More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2015

I have stayed at this Comfort Suites several times, most recently this past weekend and each time, I have received excellent customer service, a nice clean room and a good hot breakfast. It is a good value for your money.

Was this review helpful? Yes 2
Roxana S, General Manager at Comfort Suites Marshall, responded to this review

Our staff was very happy to know that you were pleased with your stay at Comfort Suites Marshall. Thank you for taking time to share your experience with us and for allowing us to provide you with excellent customer service. We are joyfully awaiting your next arrival! Best regards. More 

Tekonsha, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We've been taking a overnight stay here for a few years! We love the pool and hot tub!! Very clean rooms!! Good breakfast with choices! I've said it before and say it again this is the place too stay!!

Was this review helpful? Yes 1
Roxana S, General Manager at Comfort Suites Marshall, responded to this review

We are honored that you chose to stay at Comfort Suites Marshall for the past few years. It is truly our pleasure serving you. And thank you for thinking of us as "The place to stay" you are so important to us and it is very good to know that you are happy. Looking forward to seeing you in the... More 

Little Rock, Arkansas
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 19, 2014

1st class stay. From the staff to the beautifully decorated lobby and the very comfortable rooms, Comfort suites is an unexpected delight, deep in the heart of Texas. Breakfast was more than adequate but the overall highlight of this motel is the staff who go out of their way to make sure you are happy. Keep up the great work!

Was this review helpful? Yes 1
Roxana S, General Manager at Comfort Suites Marshall, responded to this review

It was our pleasure serving you and your group. And thank you for taking time to comment about the staff at Comfort Suites in Marshall, TX. They will be so happy to know that you were pleased with their service. We look forward to seeing you again. More 

Cordova, Tn.
Top Contributor
86 reviews 86 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 3, 2014

Motel is located just north of I-20 on Hwy 59. There are numerous eating places in area. My room was a king suite with plenty of room on the 3rd floor. Room was quite and very little traffic noise from Hwy 59. The motel was clean with a friendly staff. It had the normal breakfast items and a few extras.

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Roxana S, General Manager at Comfort Suites Marshall, responded to this review

Thank you for letting us know that you enjoyed your stay. It is great to know that you were satisfied and I will share your comments with our staff. We are looking forward to serving you again. More 

TEXARKANA
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

They were short staffed and the front desk employee took time to help the room staff to finish cleaning and getting the room ready. It was past 11:00 and we were ready for a nights rest...the wait was short and the room was immaculate.....

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Roxana S, General Manager at Comfort Suites Marshall, responded to this review

Thank you for sharing about your experience at Comfort Suites in Marshall, TX. And for your patience as the staff prepared your room. You are so important to us and it is great to know that you were satisfied with your stay. We look forward to seeing you again. More 

Humble
Top Contributor
65 reviews 65 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 11, 2014

This hotel is the best we have stayed in (especially for this price range). It was beautiful. It was clean and had a good breakfast. The only thing my husband didn't like was that they weren't serving bacon the morning we were there. The beds were the most comfortable.

Was this review helpful? Yes
Roxana S, General Manager at Comfort Suites Marshall, responded to this review

We are so humbled that you would consider Comfort Suites in Marshall, TX the best hotel you have stayed in. Thank you for taking time to comment about your experience. We look forward to serving you again and if you call ahead I will make sure that we serve bacon on the day of your stay. Best regards, More 

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