I attend two social events in Marshall one in the fall and one in the spring. I will use Comfort Suites for all my stays in the future. more

Very poor customer service. Manager is RUDE. Credit card was overcharged and manager would not reverse charges. Had to file claims with credit card company and BBB. Long time repeat customer of this hotel chain but will NEVER use their facilities again due to the trreatment I have received. Based on the many other reviews I have read about this... more

The accomodations were excellent! hot breakfast was excellent! Thank you all so.. much!!! Look to see you again soon. more

I appreciate the fact that this hotel in Marshall is now totally smoke free! Every hotel should be smoke free. The staff is very friendly and competent. The highest compliments to the manager and the ownership of this hotel. I'm sure they spend tons on landscaping and it's worth every penny. more

My company relocated me from Italy to Marshall, TX we stayed at the Comfort Suite while we awaited our house to be ready. My wife and daughter speak no english and had a very difficult time in other hotels. When we arrived at this hotel the manager immediately introduced herself to us and we were surprised that she spoke fluent... more

The grounds are beautiful! Flowers everywhere ! more

This hotel looks nice on the outside but that is about where the good ends. The managers/owners park all day and whenever they are there in the unloading area. I thought that area was for guests to load and unload. How rude. Further, the TV is only viewable from the bed. It is in a cabinet without a pull out... more

This was truly one of the best hotels I have stayed in! As a lobbist I have traveled and stayed at hotels all over the US. Upon arrival at comfort suites I was very impressed with the rich color and inviting decor. The front desk staff's unrivaled and friendly customer service really made me feel at home. The highlight of... more

I usually stay at the Hampton Inn when in Marshall, but this time chose to stay at the Comfort Suites. Unfortunately, the Hampton Inn, for virtually the same price, does a much better job. There was nothing terribly wrong at the Comfort Suites but I much prefer a hot/protein breakfast (Hampton Inn) than the continental offerings at Comfort. Also, I... more