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All 15 Marshall hotels

BEST WESTERN Executive Inn

5201 East End Boulevard South, Marshall, TX 75672
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Ranked #9 of 15 hotels in Marshall
A recent review
3 of 5 stars reviewed 2 weeks ago
Roberta J Emory, TX, United States
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30 people have reviewed this hotel

Traveler rating
    7
    9
    7
    1
    6
See reviews for
8
9
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Emory, TX, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I think this is erroneously billed as an "Executive Inn." There is really nothing "executive" about it. It is a typical, mid- to low-level hotel that has the very basics for a reasonable price. Room was dark and dingy, but very clean. Breakfast was packaged and the food that was not was nothing more than toast and an apple. Fine... More

Review collected in partnership with Best Western

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east ridge, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed February 22, 2014

My wife and I stopped at the Best Western in Marshall, Tx - it had easy access on and off I-20. The desk clerk was very friendly and the room was comfortable. My only suggestion for this hotel is that they provide more of a hot breakfast - such as eggs, sausage, etc items - the items they provided were... More

Review collected in partnership with Best Western

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Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking the time to write a review of your recent stay at our hotel. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. More

Beebe, United States
1 review
3 of 5 stars Reviewed February 5, 2014

Uncomfortable bed, stained sheets, stained towel & wash cloth, and an extremely noisy A/C unit. It may have been pure coincidence but over the years I've been traveling, Best Western hotels were some of the best quality for your money. This one however was extremely sub-par to my expectations.

Review collected in partnership with Best Western

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Kingsport, Tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed January 3, 2014 via mobile

Older, is located 1/2 mi. Off I20, but local traffic is heavy and loud. Rooms are wooden ceilings and walls, resulting in outside or other room noises. You can hear others running their baths, opening and closing doors, and heavy footed idiots stomping across your ceiling until late at night and beginning early morning. The rooms were clean, fresh painted... More

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Salado
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed September 26, 2013

My husband and I stayed at this hotel the night of 9-3-13. Small complex but nice parking lot, very nice, clean room. There were a couple of bulbs burned out in the room, but other than that, the room was very nice. BUT - if you are counting on a good breakfast, stay somewhere else. There were several PACKAGED foods... More

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Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your response. We apologize for the inconvenience with regards to the light bulb and breakfast, we hope you do not encounter the same again. We are also glad that overall your stay was enjoyable and we look forward to accommodating you again. Sincerely, Pete More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

I was in Marshall, TX and looking for a hotel that still had smoking rooms but we're clean and updated or remodeled. Bingo, I found the perfect location. The young man at the front desk treated me like family when I arrived- I believe his name is Adam. The room was fresh, clean and updated with a 42" flat panel... More

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Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

We are so glad that you enjoyed your stay with us and are honored that you consider us to be your preferred hotel in Marshall. We appreciate your comments. Once again, Thank you for the review and we hope to see you again soon. - Pete More

Tyler, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 31, 2013

This is an older motel, and all of the rooms are accessed from outside. I'm guessing this motel was bought out by Best Western at some point. It's along the lines of a Roadway Inn, or Motel 6. Nothing fancy by any stretch, but it was adequate for the price. I think the term "Executive Inn" falls far short of... More

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Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

We apologize for any inconveniences you had and we are sure we can improvise during your next visit. We would also like to thank you for your feed back. We value our guest opinions as our goal is to make each guest as comfortable as possible during their stay. We hope we can accommodate you better in the near future.... More

Sugar Land, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2013

Front desk clerk was courteous and helpful. The room was clean and well supplied. Miccrowave did not work, but it wasn't a big deal. We had a dog friendly room which was clean and free of odor. The room was in the back in the hotel which was good in the event our dog decided to let out a little... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Galveston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2013

Very nice hotel. The room was clean and fresh, far better than our previous visit in 2010. Rates are reasonable with the value of stay. The staff was friendly and helpful. Would surely recommend this hotel to others. Overall, a GREAT stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Diego, California
1 review
5 of 5 stars Reviewed June 28, 2013

We stayed here two nights on a recent vacation. The rooms were clean, staff friendly and very helpful and knowledgeable about the area. Check in was fast and smooth. The Room were clean and were large..... I would go there again if in town.

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Additional Information about BEST WESTERN Executive Inn

Also Known As:
Best Western Marshall
Marshall Best Western
Address: 5201 East End Boulevard South, Marshall, TX 75672
Phone Number:
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 hotels in Marshall
Price Range (Based on Average Rates): $
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