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All 15 Marshall hotels

Holiday Inn Express & Suites Marshall

2.5 of 5 Hotel   |   500 Interstate 20 E, Marshall, TX 75670
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Ranked #5 of 15 hotels in Marshall
A recent review
4 of 5 stars reviewed 1 week ago
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47 people have reviewed this hotel

Traveler rating
    22
    12
    5
    4
    4
See reviews for
20
8
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Top Contributor
99 reviews 99 reviews
70 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on a Sunday night, not busy at all. Had a large suite, everything was nice, plenty of room. There were some places in the room that hadn't been cleaned recently, judging by all of the dust at the lamp and table bases, and also some of the carpeting. Breakfast was alright, missing were the usual cinnamon rolls,... More

Was this review helpful? Yes
LHHC, Hotel Management at Holiday Inn Express & Suites Marshall, responded to this review

Dear Cryoking, Thank you for giving us feedback on your experience with us at Holiday Inn Express & Suites Marshall. We love hearing from our guest because they are our top property and we want to make sure each guest is satisfied with their stay. Thank you for mentioning how your room had plenty of space for you however we... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stopped here with our 2 dogs on our way to Houston. It was very stress free, the staff was very courteous and friendly. They made sure we had everything we needed and that everything was to our liking. The room was clean, very nice and spacious modern bathroom. Fridge was not very cold but that was... More

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LHHC, Hotel Management at Holiday Inn Express & Suites Marshall, responded to this review

My daughter and I stopped here with our 2 dogs on our way to Houston. It was very stress free, the staff was very courteous and friendly. They made sure we had everything we needed and that everything was to our liking. The room was clean, very nice and spacious modern bathroom. Fridge was not very cold but that was... More

Baytown, Texas, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed March 11, 2014

The beds were like a hotdog...both of us rolled into the middle. Breakfast was average. Getting to the hotel was not the easiest. Staff messed up and didn't look at the booking and we were split up from our girls.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Marshall, responded to this review

Dear Marijane H, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the beds, breakfast and the service you received. We take our guest comments very seriously and always strive to provide... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

We booked 2 rooms at this hotel in December. We arrived early, but they were very accomodating and had the rooms cleaned quickly. Very friendly check in staff. The rooms were great and they had the crib brought in immediately. Two rooms accomodated 6 adults and 3 children comfortably. The breakfast the next morning was great. Lots to choose from... More

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Pensacola, Florida
Top Contributor
68 reviews 68 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 1, 2014

We are always taken care of when we stay at this Holiday Inn Express in Marshall. They always treat us like we are valued guests. Our room during this trip was nice and spacious. I love that the rooms have a microwave and fridge. We always love that they have fitness room which we surely put to use. The breakfast... More

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Horseshoe Bay, Texas, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 26, 2013

We called ahead to arrive late. They booked their last room available to us, but failed to say it was a smoking room. It was too late and we were too tired when we arrive and entered the room to move on so we got spray from the desk and stayed out of the room with the fan on high.... More

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2 reviews
5 of 5 stars Reviewed September 5, 2013

This hotel was very clean an comfortable and the staff was friendly and helpful. We really enjoyed our stay. We were looking for a local restaurant and the desk clerk gave a fabulous recommendation. Thank you to the staff for making our stay so pleasant.

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Knoxville, Tennessee
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 15, 2013

We stopped here while travelling through the area. The hotel was new and clean. The room was a good size as was the bathroom. The breakfast was pretty good especially for free! Would recommend this hotel.

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Tyler, Texas
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 4, 2013

My wife and I stayed here on a Rewards night for our anniversary. As I typically do, I researched how to get to the hotel. So we had no problems at all, but as I was at the front desk someone was calling in to get directions. Apparently GPS will misguide you to if not careful. The hotel is at... More

Was this review helpful? Yes
Caldwell, Texas, United States
1 review
5 of 5 stars Reviewed July 18, 2013

My 4 kids and I traveled 5 hours to Marshall for a graduation and stayed at the Holiday Inn Express in Marshall for 2 nights. The service was very friendly and professional. The hotel was super clean and nicely decorated and the breakfast buffet was to die for! That was my kid's favorite part! This hotel provided a very comfortable... More

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express & Suites Marshall, responded to this review

Hello Melissa, Thanks so much for taking the time to fill out a review! I'm glad that your family enjoyed their stay and from the looks of the photo, the pool as well! Hope you had a great visit for Graduation and we hope to see you again in the future! Until then, safe travels! Sincerely, Patrick Hilchey General Manager More

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Additional Information about Holiday Inn Express & Suites Marshall

Also Known As:
Holiday Inn Express Hotel And Suites Marshall
Address: 500 Interstate 20 E, Marshall, TX 75670
Phone Number:
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 
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