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Hampton Inn Marshall

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5100 Southeast End Boulevard, Marshall, TX 75672
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Best prices for: 1 room 1 guest
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Hampton Inn Marshall
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Hampton Inn Marshall
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102 reviews from our community

Traveler rating
    56
    26
    15
    3
    2
See reviews for
25
24
5
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (31)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (30)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago

I always expect hotels to be clean and friendly and many manage that. But, too many have skimpy bed covers. I like to burrow under a heap of covers in a cool room. Hampton delivers that and the washable bed covers enhance the experience.

Review collected in partnership with Hampton

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WGH52
1 review
5 of 5 stars Reviewed 4 weeks ago

Last week, I made an Early Spring trip to Marshall, Texas to perform some consulting services to a large manufacturing concern. I opted to stay at the Hampton Inn because I am a Hilton Rewards member and had previous experience with this hotel. Upon arrival , I was welcomed and quickly checked into my non-smoking room for a two night... More 

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Ocala, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It was a perfectly delightful experience on all aspects and I will definitely stay there when I return to Marshall. The staff was friendly and anxious to make my stay there as pleasant as possible. They even had free grab bags of treats for guests every morning.

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Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 23, 2015

Room was very nice, clean. Pillows are like marshmallows; they look good but there's no substance to them. Breakfast area was clean but selection was only barely adequate. Staff was helpful and friendly.

Review collected in partnership with Hampton

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Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We appreciate your response to our property survey. Your feedback is what helps us improve year after year. We are deeply sorry for the pillows. I will speak with the Housekeeping Manager and have problem resolved. Thank you again...have a great weekend! More 

Sheboygan, WI
Top Contributor
73 reviews 73 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

We stayed here about a year ago while traveling to the Houston area, and knew what we were expecting. The desk clerk welcomed us back when we were checking in, and accomodated us to meet our needs. Ther warm breakfast the next morning put us on our way to Houston. Another great Hampton Inn stay.

Was this review helpful? Yes 1
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Thank you so much Roelskm for your review! We really appreciate you coming back to see us after so many years and we are equally happy that you enjoyed your stay with our property. We want all of our guests to feel like family, so we will see you next time! Thank you for choosing Hampton Inn Marshall! More 

Kingwood, TX, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 12, 2015

We stayed in this hotel many times always thinking they will be better next time. Something is always lacking. Either the personality of the staff, their work or the breakfast items or treadmill in the exercise room. It is easy they can call Hampton Inn in Edmonton, Oklahoma to learn how to run a hotel.

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Signal Mountain, Tennessee
2 reviews
5 of 5 stars Reviewed January 29, 2015

Last month, my father, sister, brother-in-law and I traveled to Marshall for a family funeral. The staff at Hampton Inn was beyond excellent--so professional, kind, and caring. When I checked in, I asked if they had any copies of the local paper for sale, because I wanted to get a copy of the obituary. They didn't, but one of the... More 

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Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Good Morning Susan C. I am so delighted to know that you enjoyed your stay with our property, especially under the circumstances of why you were in town. I remember you, I was the agent on duty when you checked in. The staff is very happy that we could put smiles on your family's faces in such a time of... More 

Lachenaie
2 reviews
5 of 5 stars Reviewed January 28, 2015

The staff were helpful, the bed was very comfortable, and everything was acceptably clean. There was a good breakfast selection. Would stay here again. I also appreciated its proximity to the freeway. The only problem we encountered was that the shower head was adjustable, but was stuck on pulse - not a big deal

Review collected in partnership with Hampton

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Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Thank you so much Daniel M for your review! We are so happy to know that our efforts lead to enjoyable stays for our guests. Please come back and see us when you are in our area. More 

Oldsmar, Florida
Top Contributor
66 reviews 66 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 9, 2015

Great Hampton Inn, very clean and well maintained. But with all places the staff is what matters. The evening clerk was great She was most pleasant and helpful. Gave exact directions to local car wash and repeatedly stated just call if we need anything. Morning breakfast was good and the dining area was clean and the food was well stocked.

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Thank you Hrlycrzy for your generous review! We really appreciated your feedback. We want to stay ahead of our competition with superb customer service just for you! Keep the reviews coming! More 

Watkinsville, United States
1 review
5 of 5 stars Reviewed January 5, 2015

Reservation assistance was wonderful. Room was as requested. Very clean. Hot breakfast was a great bonus. Staff was very helpful. Safe location. Easy to find. Lots of restaurants nearby. Hampton always has high standards.

Review collected in partnership with Hampton

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Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Good morning Cathy M. Thank you so much for choosing Hampton Inn Marshall! A good day consist of knowing that your customers are taken care of...after reading this, I'm having a good day! See you next time..... More 

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