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Hampton Inn Marshall

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5100 Southeast End Boulevard, Marshall, TX 75672
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Hampton Inn Marshall
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120 Reviews from our TripAdvisor Community

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Traveler rating
    64
    33
    16
    4
    3
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32
26
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
  • All months
    (120)
  • Mar-May only
    (36)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (30)
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Athens, TX, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The Marshall, Texas Hampton is clean, comfortable and measures up in most of the important factors. If you plan to work at the desk though, you may have to pile several pillows into the desk chair to achieve a comfortable working position or height. I was told four months ago the desk chairs were scheduled for replacement to resolve this... More 

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Hueytown, Alabama
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very friendly. The room was comfortable and the kids loved the pool. If there were anything I was not happy about is the light coming through the window, We were not able to close the drapes to make the room darker,

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Naperville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed at a lot of Hampton Hotels over the years and this is the first time I walked into a Hampton room that smelled musty. There was mold in the caulk around the bath soap dish. The dirty PVC sink drain under the open bathroom vanity needs to be replaced with chromed metal pipe. Not a great room.

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Spring, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hampton Inn in Marshall, Texas is a home away from home for me this summer. My son and I make a weekly trip for him to play 7 on 7 at one of the local colleges. I am welcomed every time with a smile and if there is anything I need they are always willing to assist. They even... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed here on our way to Houston, Texas. The beds were extremely comfortable and the room was clean and well maintained. The only complaint I had was the breakfast area only had one waffle iron and there was quite a line to make a waffle, they could definitely use two irons.

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Bayville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

From check-in to the staff at breakfast and then again at check-out, the employees were so nice! The free breakfast was a delicious spread. Our room was also very clean (even under the mattress, which we were nervous about when setting up our child's bed rails).

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Flower Mound, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Non Smoking room reeked of smoke and mold. There were hairs on the toilet and shower. One of the 2 beds in the room had dirty sheets with stains on them. This is a nasty hotel beware!! As a Hilton Diamond member I was appalled at the condition of the room in this hotel that I was assigned.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

I am deeply sorry for all of the issues that may have occurred during your stay. We stand behind our 100% guarantee, so we have refunded you for your full stay. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I booked this for a business trip. Encountered two issues with the room and hot tub was broken during my stay. Hotel staff was less than helpful. I think I will try the Holiday Inn next time I'm in Marshall.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We are deeply sorry for the issues that occurred during your stay with our property. We are saddened to know that you will not give our property another shot, but we fully understand that we dropped the ball on this one. Thank you for your review, as we like to know our areas of weakness so that we may improve... More 

Jonesboro, Georgia
Level Contributor
139 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 16, 2015

My wife and I stayed here for a weekend. The staff was very nice and accommodating. The room was comfortable and the bed was to my liking. The hotel offers a really good breakfast, also. The location of the hotel is about a minute away from I-20. I would certainly stay here again.

Was this review helpful? Yes 1
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We offer good rates for great people! We want our guests to keep a few bucks for a rainy day and enjoy themselves with our property. We're happy that you found our prices to be affordable and that you got great accommodations in the process. Your review means a lot to us so thank you very much! Come back and... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

Great place for the night. Bed was just a bit under normal Hampton quality, but still comfy and we rested well. Breakfast looked appetizing, with lots to choose from, however no meat, so we went to local IHOP. Clean property and friendly front desk, very accommodating and willing to please.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

You could have passed on by, but you decided to stay with us and we are very grateful for your choice. Thank you for your review. We are always looking for areas of improvement, these reviews give us a chance to do that for the next time around. Hope to see you back soon! More 

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Hotel & grounds (32)
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Dining (6)
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