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Hampton Inn Marshall

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5100 Southeast End Boulevard, Marshall, TX 75672
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1 room 1 guest
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Hampton Inn Marshall
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127 Reviews from our TripAdvisor Community

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Traveler rating
    67
    36
    17
    4
    3
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34
27
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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  • All months
    (127)
  • Mar-May only
    (36)
  • Jun-Aug only
    (44)
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Houston
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient to I-20 and I-59. Fairy recent renovation. Average room size-normal for Hampton Inns. Double queen still has the odd arrangement where the A/C blows straight onto the desk so it freezes the person sitting there. Terrible design. Otherwise, a nice room. Microwave, fridge clean and working. Everything else was clean and well stocked. Lobby was clean & well organized.... More 

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Your review means the world to us...thank you! Your happiness is what we are in it for. Hamptonality is what we want all of our guests to leave with time and time again! Hope to see you soon! More 

Cabot, Arkansas
Level Contributor
353 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a clean quite hotel that has easy access to a lot of restaurants. The staff is very friendly and efficient the rate was reasonable for what you get and above all the water was hot the rooms are well appointed for a hotel.

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Terrific review thank you very much! We aim to please. It is our number 1 priority to make every single guest feel wanted and appreciated. We hope to have you back sooner than later. More 

Texas
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very close to Interstate 20 in Marshall, Texas. You have to be very careful about driving because the police are out in force and there are numerous warning signs about traffic cameras being in use.That said, the hotel is really nice and there are many restaurants close by. Everything from fast food to sit down. The lobby... More 

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We really enjoyed your review! 100% is what we aim to give each and every guests experience. We are very happy that we hit our mark again with you. Thank you so much and please come back and check us out in the future! More 

Pensacola, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Outstanding Service in all respects!!! I Highly recommend the Hampton to every one...for business or pleasure. I look forward to staying at this Hampton In in the very near future! Thanks so very much!!! *****

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Outstanding!!!! We couldn't be more excited about your review...thank you for taking time to speak so highly of our customer service. This is why we do it...to ensure that we keep expanding our family. We want you to feel like apart of our family! We hope to see you again! More 

San Antonio
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great Staff AND They Want To Esuree You Have A Good Stay. Additionally, One Can Walk To The Golden Corral Right Next Door And The Food Is Not Bad AND They Treat Their Guest Very Well. There Is Also A Filling OR Gas Station Right Near The Interstate. One Thing That I Would Mention Is, If You Are Driving Across... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We greatly appreciate your response, thank you! This is what it's all about...making our guests happy! We are delighted to know that you not only enjoyed our property, but you enjoyed the many attractions around us. We are grateful to have such a convenient location. Come back and see us soon! More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times. The staff is very helpful and friendly. The entire place was refurbished in 2014/2015. Great value. Best hotel in the Marshall area by far. Close to the interstate as well as downtown.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

You rock! Thank you so much...we LOVE your review! It speaks volumes to hear a guest say that we are the best. We work very hard to give our customers a pleasant stay and it looks like we succeeded! We look forward to having you back very soon! More 

kentucky
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent three nights here visiting family. Had a larger than normal refrigerator in the room and coffee making essentials. Very clean and updated. Had a free breakfast which was just basic, with waffle making machine. Pastries were stale. Nice pool but parking lot was being renovated so it was too noisy outside.

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Thank you very much for devoting time to give us such a wonderful review! We are glad that you enjoyed your stay with our property. We apologize about the parking lot renovations and the noise that resulted from it. Sometimes we are put in a position where we have to compromise a few things to assure that your future stays... More 

Athens, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Marshall, Texas Hampton is clean, comfortable and measures up in most of the important factors. If you plan to work at the desk though, you may have to pile several pillows into the desk chair to achieve a comfortable working position or height. I was told four months ago the desk chairs were scheduled for replacement to resolve this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

Thank you for stopping by and giving us a review. We apologize for the desk chair issues. We have ordered new ones, so the next time you are staying with us, we will be happy to give you one of the newer chairs if it is not already in your assigned room. Improvements for our loyal customers is the name... More 

Hueytown, Alabama
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 28, 2015

The staff was very friendly. The room was comfortable and the kids loved the pool. If there were anything I was not happy about is the light coming through the window, We were not able to close the drapes to make the room darker,

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We are so glad to hear that you guys enjoyed your stay and the pool time as well! Nothing like taking a nice dip, especially when it is hot. We apologize about the window issue. Hope to see you back real soon and thank you for your review! We really appreciate it. More 

Naperville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015

I have stayed at a lot of Hampton Hotels over the years and this is the first time I walked into a Hampton room that smelled musty. There was mold in the caulk around the bath soap dish. The dirty PVC sink drain under the open bathroom vanity needs to be replaced with chromed metal pipe. Not a great room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandie C, Front Office Manager at Hampton Inn Marshall, responded to this review

We are so disappointed that you did not enjoy your stay with our property. We appreciate you taking the time to point out things that we can improve, because we listen and try our best to make the necessary adjustments. We hope that this will not stop you from giving our property a second chance at being the Hilton Brand... More 

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