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All 7 Mansfield hotels

BEST WESTERN PLUS Mansfield Inn & Suites

2.5 of 5 Hotel   |   775 Us Hwy 287, at N Walnut Creek Drive, Mansfield, TX 76063
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68%
Ranked #3 of 7 Hotels in Mansfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
513bobg
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58 reviews from our community

Traveler rating
    29
    12
    8
    6
    3
See reviews for
32
13
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Checked several other hotels in the area before calling this one after I found a great rate online. They met that rate & gave me directions that were easy to follow. Check in was easy & I got a nice quiet room just as I requested. Had a little problem (singing cricket) around 11pm. Manager on duty personally came to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Boerne
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have often stayed at this hotel when we visit my niece, who lives in Mansfield, TX. The rooms have always been clean and comfortable with good beds, good wi-fi, and a pleasant staff. The breakfast isn't "gourmet" but it is quite adequate and the coffee in the breakfast area is good. The location on US Hwy... More

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We chose this hotel on Hwy 287 because it is close to a family member's home. My wife and I were assigned a room on the 3rd floor. It was a non smoking area but smelled like a smoking bar. The carpet in our room was damp, probably from the a/c unit and was very musty. All these things are... More

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Victoria, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hotel was clean with large rooms and very comfortable queen size beds. Hotel staff was friendly and helpful at check-in and check-out. Breakfast room was large with a good variety of food.. Pool has a Jacuzzi and s indoors.. Couldn't ask for more.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Ionia, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 12, 2014

When reserving the room I had told the clerk at the hotel there would be five guests. After checking in only four guests and spending one night I was told the king suite was only meant for three. The girl at the desk acted like it was my fault we had been given a room meant for three. The pull... More

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Houston, United States
2 reviews
5 of 5 stars Reviewed August 10, 2014

This hotel was clean and fresh! BW Mansfield has a Friendly and helpful staff. We actually forgot an item on our stay at this hotel. We called and the hotel saved the item and head it ready for us on the return visit. The large rooms, comfortable beds, and quiet setting provided a wonderful night's sleep. Plus, BW gave me... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Senior Contributor
41 reviews 41 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 31, 2014

This Best Western Plus is a little off the beaten path which makes it very quiet. This is a return visit for us. We enjoy this hotel. It is always very clean, quiet, and comfortable. We were not disappointed today, and will return again on our next visit to the area.

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

1 review
3 of 5 stars Reviewed July 28, 2014

We were at this hotel July 18th-20th. I thought the breakfast was lousy, the room where you'd eat was cramped, and the selection was low. The hot tub was nice, but the pool was way too cold. The thing that disappointed me the most was that my room wasn't made up the next day. I thought most hotels made your... More

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Houston, United States
1 review
4 of 5 stars Reviewed July 10, 2014

We stayed here after going to the Astros and Rangers game at the Rangers Ballpark in Arlington. It was actually not too far out of the city. The room was very nice. Unfortunately the shower took a very long time to get warm water and the water pressure was low. The pillows were too soft and too small. Other than... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Stayed one night here in Mansfield and loved it. The person at the front was helpful and we had a very nice room with a decent bathroom. Microwave and mini fridge was also in our suite. A Walmart and a fast food restaurant was right by us, and we could easily walk places. Best Western is a very nice hotel!... More

Was this review helpful? Yes 2
bwmansfield, General Manager at BEST WESTERN PLUS Mansfield Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN PLUS Mansfield Inn & Suites

Address: 775 Us Hwy 287, at N Walnut Creek Drive, Mansfield, TX 76063
Phone Number:
Location: United States > Texas > Mansfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mansfield Inn & Suites 2.5*
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